Voicemail has a tutorial that will assist with feature prompts once you have logged on to the system. Access to voice mail is possible from any location (on- or off-campus) with a touch-tone telephone set. Incoming calls will be automatically routed to voice mail after the 4th ring. When on the telephone with another call you will hear a short tone when someone else is calling you. You must momentarily depress the switch-hook to put the first caller on hold and answer the second call. If you do not answer the second call it will be directly routed to your voice mail box. Voice mail will automatically record the date and time of each call as well as the location of the call. Voice mail boxes are programmed to automatically delete all "opened" messages after 45 days. Open messages include those messages that have been listened to, but not yet deleted by the user.
The user has entered the wrong password or the user has incorrectly logged in to the system.
Voice mail boxes will disable on the 5th consecutive attempt. If you are unable to log on by the 2nd attempt, hang up, verify the password, and follow the log-on directions. If your voice mail box does become disabled, contact the Office of Telecommunications on ext. 3520. The voice mail box will be re-enabled as soon as possible.
Voice mail will record a "stutter tone" to alert you to new messages in your voice mail box. You will hear this stutter tone when you pick up your telephone handset. At this point, you can either log-on to voice mail, or dial through (the stutter tone) to place a call if you do not wish to check your messages.
System storage limitations are in effect. Read messages will be automatically deleted from your mailbox after 45 days. Unread messages will automatically be deleted from your mailbox after 60 days. Unread system (broadcast) messages will be automatically deleted from your mailbox after 15 days. Once messages are deleted they cannot be retrieved.
If you are experiencing problems with your voice mail box or the voice mail system, please send an e-mail to firstname.lastname@example.org or call extension 3520 for help.