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Frequently Asked Questions

What is the cost to attend Monmouth University?
Please see our tuition and fees information. Students may be eligible for grants, scholarships, and loans. For further information, please contact the Office of Financial Aid.

What is the comprehensive fee charge?
The Comprehensive Fee includes services provided by the Student Center, Student Engagement, Health Center, Intercollegiate and Intramural Athletics, Career Development, Counseling, the Fitness Center, and Registration. It also includes online services and campus technology programs.

Are we billed by semester? When are the payments due?
Yes, you are billed by semester, i.e. fall, spring, or summer. Payment deadlines can be found on our payment deadlines Web page.

I have just registered, how can I obtain a copy of my bill?
eBills are available through your Monmouth University Student Bill & Payment Center. After you register, it is your responsibility to make sure that you are not beyond the payment due date by checking the information noted on your MyMU Account Summary.

Does Monmouth University offer a monthly payment plan?

Yes, Monmouth University payment plans makes it easy to plan, budget and pay tuition payments on-time, interest free and without any surprises. Students and authorized users can enroll in an available plan and make payments via direct debit from your bank account or by using Visa, MasterCard, Discover or American Express.  Detailed information can be found in our Payment Plans PLUS Guide | Office of the Bursar | Monmouth University

Where and how can I pay my bill?
Detailed information about bill payment can be found on our Payment Options Web page.

Where do I mail a payment?
Payments that cannot be made online should be sent to 400 Cedar Ave, West Long Branch, NJ 07764 Attn: Cashier’s Office (allow up to two weeks for these payments to be received)

What age must I be to be considered for the senior citizen rate?
The student must be 65 or older prior to the start of the semester to qualify for senior citizen rates.

I’m being billed as a full-time student, but I am only attending part-time. What should I do?
Whenever a student changes from either full-time to part-time or part-time to full-time, they must request a change of status at the bursar’s office. You can submit the Change of Status Form electronically through eTrieve.

I’ve viewed my bill, but scholarships, grants, and loans are not showing on my account. Who should I talk to?
You can contact the Office of Financial Aid at 732-571-3463 so they can review your financial aid award status with you.

My bill does not show my room and board charges. Who should I talk to?
You can contact the Office of Residential Life at 732-571-3465 to check on the status of your room assignment.

I’ve changed rooms, but the cost is not reflected on my bill. What should I do?
You can contact the Office of Residential Life at 732-571-3465.

I want to change my meal plan. Who can help me with this?
You can contact the Office of Residential Life at 732-571-3465 to discuss this change.

What is a book voucher?
A book voucher is a credit based on the amount of financial aid on your account. If your financial aid monies exceed the amount that you owe, there will be credit amount on your bill. You may use this credit amount to purchase your school books at the University Store. If your fall and spring bill reflects this credit, you may go directly to the University Store to purchase your books.

How can I track the status of my excess Financial Aid monies?
You have the ability to track your financial aid monies by viewing your Account Summary.

I have withdrawn from/dropped classes. Do I qualify for a refund?
See our Refund Policy Web page. For additional questions, please contact the Office of the Bursar at 732-571-3454.

What is the procedure for appealing my refund?
See Monmouth University’s Refund Appeal Policy.

What is the Family Educational Rights and Privacy Act (FERPA)?
Please see the Office of the Registrar Policy on this matter.

I tried to register for classes but was told I had a bursar registration block. What should I do?
You can contact the Office of the Bursar at 732-571-3454 so we can review your student account with you. View your student account by visiting the MyMU portal and clicking on the Student Bill & Payment Center.

How can I keep track of my current balance?
You can view your account any time by going to your MyMU portal to view your Account Summary. It is important for you to check your financial account periodically as changes may occur to your bill or financial aid that would require your attention.

What is the IRS Form 1098T? and how do I get it?

The University will provide you with IRS Form 1098-T to help you or your parents determine eligibility for the American Opportunity (formerly Hope Scholarship) or Lifetime Learning Credits. These are education tax credits that might reduce your federal income tax liability, subject to IRS eligibility requirements. The amounts reported on your Form 1098-T may assist you in completing the IRS Form 8863 – the form used for calculating the education tax credits that a taxpayer may claim as part of their tax return.  If you believe you or your parents might qualify for one of the tax credits, you should obtain IRS Publication 970 and IRS Form 8863 for more information. To obtain copies, call 1-800-TAX-FORM or go to You may also want to consult a professional tax advisor.

The 1098-T is mailed to the permanent home address of all students by January 31 for the preceding calendar year. Following mailing, the form is also made available for download electronically via

I have a question that is not listed.
For further questions not listed, you can contact the Bursar’s Office at 732-571-3454 or send e-mail to