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Payment Plans PLUS FAQ

What are the Monmouth University Payment Plan(s) offerings and what are the installment dates?

The University will offer one payment plan option for Summer 2024 terms.

Estimated 3 installment plan
*** Enroll between March 29, 2024 and May 19, 2024
Payments due: April 5, May 6, and June 5
ALL SUMMER terms will be enrolled as Summer A payment plan

The University will offer a total of 4 different plans for Fall 2024 term:

Payments are due on the 5th of each month, unless the 5th falls on the weekend then the payment is due the next business day.

  • Estimated 6 installment plan for 24/Fall
    ***Enroll between May 1, 2024 and July 9, 2024
    Payments due: May 6, June 5, July 5, August 5, September 5 and October 7
  • Estimated 5 installment plan for 24/Fall
    ***Enroll between May 1, 2024 and July 9, 2024
    Payments due: June 5, July 5, August 5, September 5 and October 7
  • Estimated 4 installment plan for 24/Fall
    *** Enroll between June 1, 2024 and July 9, 2024
    Payments due: July 5, August 5, September 5 and October 7
  • Term Balance 3 installment plan for 24/Fall
    ***Enrollment between July 11, 2024 and August 28, 2024
    Payments due: August 5, September 5 and October 7

How many payment plans can a student enroll in each term?

Students may enroll in a single plan per term.

Can I enroll in a plan before I have an account balance for the semester?

Yes, you can enroll in one of the estimated payment plans before you have an account balance for the semester.

What payment methods can I use when enrolling in my Monmouth University payment plan?

You can sign up for a payment plan and pay via ACH (direct debit from your bank account), credit or debit card.  You can make a one-time payment as well using the same payment methods.

What fees are charged for enrolling in a Monmouth University Payment Plan?

There is a $45 Enrollment fee for enrolling in one of the Monmouth University Payment Plans that is required to be paid in full at the time of enrollment.

Does Monmouth University charge a credit card service fee if I use my credit card to enroll in a payment plan?

nonrefundable service fee is assessed to all credit card payments remitted towards tuition, fees, room & board, and other charges posted onto students’ accounts.  It is currently 2.95% of the payment remitted for domestic transactions, 4.25% for international transactions, or a minimum of $3.00.  Please note that this service fee is NOT collected by Monmouth University.

Can I pay by cash if I signed up for a payment plan?

Payments through any method will reduce your account balance.  However, we strongly encourage you to remit payments through the online student account system.  If you have a need to pay your installment in cash, please visit the Cashier’s Office in The Great Hall, First Floor and make sure to tell the Cashier that you are making a payment plan payment.

Can I still enroll in a plan if I have Financial Aid? How does that affect my plan?

When enrolling in an Estimated Balance plan, at the time of enrollment the payment plan is calculated using estimates of charges and financial aid credits that you enter into the system.

When enrolling in a Term Balance plan, at the time of enrollment the payment plan is calculated on the balance owed after all payments and/or financial aid credits are deducted from the amount due. Financial aid awarded after the initiation of the plan reduces all installments equally.

When will my payment post to my student account?

Your payments are posted immediately as soon as a payment is processed successfully.

Why do I see an amount due for an installment I already paid?

Installments reopen if their due dates have not passed and you have new charges on your student account.

The Term Balance plan is set up to pay your charges for a number of items, such as tuition, fees, and room and board, if applicable. Any time you have new charges for those items, your plan installment amounts will increase. Any time you have payments or other new credits toward those items, your installment amounts will decrease.  Balances on your Monmouth University account recalculate overnight. If you do not see changes right away, check your account again in 24 hours. Monthly installment amounts will not adjust 10 days prior to a payment due date for changes to your account.  Your new payment amount will take effect on the following month’s installment payment.

Please note that the Monmouth University plan prevents you from making another payment on the same day to prevent over-payment or double payment.

An email notification is sent following each recalculation reflecting the new payment amount.  You will also receive a reminder email that your monthly installment is due 3 days prior to the installment due date.

Can my family or other authorized users have access to my Student Account?

Students may setup authorized users to view their billing information and/or their student bill on his or her behalf. Please note that, in accordance with FERPA, this does not allow the authorized user to view the student’s academic records, course schedule, or other personal information. Authorized users may view student account activity, make payments, and set up payment plans.  Authorized user access and a FERPA waiver are two separate and distinct authorizations.

Instructions: Login to your Monmouth University account using the MyMU portal and select the link to the Student Bill & Payment Center which is located halfway down the page, select the ‘Authorized User’ link in the ‘My Account’ menu.  Select ‘Add Authorized User’, enter the email address of the authorized user, and you will grant the user permission to view student account information.  Select ‘Continue’ to finalize.

How do my parents access my account in Monmouth University?

Authorized users may use this link: TouchNet.

Can my parents both pay on one payment plan?

The student may sign up for the plan themselves and then give access to each parent as an authorized user. Each parent will pay his or her personally agreed upon portion of the plan each month.

What if I no longer want to attend classes after registration?

After you withdraw formally from classes, please contact the Bursars Office at (732) 571-5544 to ensure that you are no longer enrolled and that you are removed from your payment plan. Please do not assume your registration and/or payment plan will be automatically dropped/cancelled for non-payment.

Who do I call with Monmouth University payment plan questions?

You may call TouchNet Customer Support Center at (833) 269-3675. Our dedicated Tuition Payment Plan support representatives will be able to answer questions related to your account balance, plan details, installment payment status, and plan agreement.

Will I be charged a late fee if I am late on my monthly payment?

At this time we are not assessing a fee for late payments to the payment plan.  However, payment plans that are not in a current status, could result in a financial hold being placed on your student account.

Can I make a larger payment one or more months if I have extra money to do so?

Yes, if you make a payment larger than the installment amount due, the excess amount of that payment will be spread out equally across your remaining installments, reducing those amounts.

What will happen to my plan if it is delinquent when the final installment is due?

If your payment plan is delinquent, you can make installment payments throughout the plan agreement to bring the plan to a current status.  However, if your plan remains delinquent after the final installment due date, your plan will be cancelled.  The unpaid balance on your account for the respective term will be due in full immediately.

Who do I contact if I need my authorize user password reset?

Please contact the general TouchNet Customer Care number at 1-833-269-3675.

If I enrolled into a payment plan using my authorized user credentials, what will happen to my plan if my credentials are deleted from the student account?

If your authorized user credentials are deleted your payment plan will automatically be cancelled.  You will be able to review details of your plan under plan history.   Once your authorized user credentials are added back, you will need to reenroll into a payment plan.  IF you are able to choose the same payment plan installments, you will not be charged the $45 contract fee when enrolling the second time.  However, if that plan is no longer available and you must choose a different plan, a new $45.00 fee is charged by the TouchNet Service, this is not a University charge.