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Information for Family and Friends of Monmouth Students

Monmouth University’s integrative team of health professionals provides holistic care for student well-being that recognizes the interconnected facets of body and mind while celebrating the student’s unique lived experiences.

The University’s approach to Health and Wellness offers various services to address the complex and interrelated aspects of staying well as a Hawk. Campus services include medical care, mental health counseling, support for students in recovery, nutritional consultation, preventive screenings, and educational programming. As a family member or friend of a Monmouth student, you can encourage them to engage in help-seeking behavior if you notice them struggling.

How will I know if my student is struggling?

Often, physical or behavioral cues indicate that a student is experiencing some level of distress. Some common indicators include:

  • Marked decline in personal hygiene
  • Dramatic change in weight
  • Significant shift in eating habits
  • Changes in sleeping patterns
  • Bizarre behavior or speech
  • Out-of-character remarks or communication

How do I communicate my concerns to them?

Addressing the observable behavior by communicating your care for the student and their well-being is often a great way to begin a conversation to support a student in finding relief. It is often helpful to identify your concern to the student and encourage them to seek support from a professional who specializes in the area of distress. Students often find it beneficial to connect with a staff member from Counseling and Prevention Services [CPS], Health Services, Center for Student Success, Sports Medicine, Gourmet Dining, or Equity & Diversity.

If they disclose life-threatening behavior or threats, call MUPD immediately at 732.571.4444

Who will communicate with me?

The staff of CPS is happy to receive information about the student from family and friends, but CPS staff are bound by confidentiality. As such, the CPS team will likely be unable to discuss specific situations related to the student. However, the counselor can provide an overview of services available on campus and answer general questions common to the college life experience. In addition, in life-threatening circumstances or situations that are required by law, the staff can break confidentiality and collaborate with the student to connect them with campus and local emergency services.

What if the student refuses your referral?

Except in emergencies, the decision to accept a referral rests with the student. If the student declines your recommendation to connect with support and there is NO imminent and direct threat to safety, communicate your concerns to CPS at 732-571-7517 so the team can be best prepared for if, and hopefully when, the student connects with the office.

If there is an immediate and direct threat to safety, contact MUPD at 732-571-4444, available 24 hours a day.

Who are some partners of CPS?

Logo of Uwill; Words "Uwill: above "Student Mental Health and Wellness"

CPS has partnered with Uwill, the leading student mental health and wellness support for university students. Uwill offers students free and immediate access to teletherapy. Register/login to Uwill ( using your Monmouth email address for private, secure, confidential, and free support. Students can choose a therapist based on personal preferences, including availability, issue, gender, language, or ethnicity. Access is quick and easy and includes night and weekend availability.

For mental health crises, Uwill can be reached 24/7/365 by calling 833-646-1526

The words "TAO Therapy ASsisted Online" to the left of an icon of a phone with the TAO app being used

CPS is also partnered with TAO by Uplift to offer free, self-guided well-being and mindfulness courses specific to the college experience. Students can log into TAO using their Monmouth email address and password. Some of the most popular courses are Adapting to Change, Perfectionism, Improving Focus, and Bettering Sleep.