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Campus Technology

Campus Technology

Student Network FAQs

Resident and commuter students at Monmouth University have access to our computer network. Each residence hall room is equipped with one data port per student. All data ports stay active so that arriving students can immediately connect their computers to the University network:HawkNet.

HawkNet allows students who own computers to access campus and worldwide electronic resources from their residence hall rooms and other campus locations 24 hours a day, seven days a week.

How To: FAQs: Student Network

What services are provided?

For the academic year, the student network provides subscribers with the following:

  • Campus-wide network connectivity (TCP/IP, Telnet, FTP, WWW)
  • Controlled Internet access
  • Access to your student (Office 365) e-mail account on campus
  • Access to any campus network server that you are authorized to use 

 

Is there a monthly fee for the student network service?

No. This service is included in your tuition.

 

What software should I have on my personal computer?

Please refer to the recommendations listing for your class.

 

Will the University supply any additional software?

No. Each student is responsible for legally obtaining all software.

 

What services will not be provided?

  • Monmouth University will not install or configure hardware or software on any student’s personal computer.
  • The University does not provide insurance or cover losses for the theft or damage of personal computers.
  • The University will not provide hardware or software maintenance services for any student’s computer. We strongly recommend that students purchase a maintenance plan from a provider of their choice.
  • The University does not allow any commercial use of the network, peer-to-peer file sharing, or the storage of copyrighted material.
  • The University will not provide static IP addresses. All IP addresses are dynamically assigned using DHCP.

 

Do I have to use my student e-mail account?

University offices have been advised to respond only to requests that come from official student accounts. If you do not routinely check your student e-mail account, you will miss important announcements, information, offerings, and programs.

 

Does Monmouth University offer a PC maintenance agreement?

No. Each student is fully responsible for all software and hardware maintenance of his or her personal computer. We strongly recommend a hardware maintenance agreement with a vendor of your choice.

 

What kind of computer hardware should I purchase?

Everyone has a different opinion on the best system. There are several factors that should be considered when purchasing a computer.  Please refer to the latest recommendations.

 

Do I have unlimited access to everything on the Internet?

No. Some high bandwidth applications have been blocked to prevent oversubscription of our Internet connection. The primary use of the Internet connection is to support the various academic and administrative programs offered by Monmouth University. Applications such as Voice Over IP (VOIP), streaming video, and media sharing can adversely affect our business and academic operations.

 

Do I need my own personal computer system while attending Monmouth University?

No. Students who do not have personal computers can take advantage of networked computer labs located throughout the campus.

 

Are there other places where I can connect to the student network around campus?

The University has deployed wireless access throughout the campus. Directions on how to connect to the student network via a wireless device are available here.

 

You must have a valid University account. To access our network using a wireless device, you must be able to "authenticate" with the network. Not all wireless devices are capable of authenticating. If you have any questions regarding this issue, please contact the Help Desk (x4357). We support 802.11b, 802.11g and 802.11n.

 

Can I set up my own server, on campus, to share files with other users?

Setting up your own network is prohibited.  Private networks require bandwidth which may slow the normal operations of the University. You also should be aware that sharing copyrighted material is illegal. Such activity may constitute copyright infringement under the Copyright Act, Title 17 United States Code 106(3). Furthermore, such activity would violate our Acceptable Internet Use Policy. Illegal downloading and sharing of copyrighted material will cause your network access to be suspended. Click here for further information on Internet downloads from the Office of the General Counsel.

 

How long will my information (data) be stored on the University's servers?

The University takes reasonable precautions to preserve all data stored by students. Unfortunately, we are not always able to retrieve lost data. Each student is responsible for properly archiving their data on personal media. All information stored on the University’s servers under a student’s account will be maintained (within the limits of the assigned quota) for the period of time the student is registered. If you graduate, drop out, or do not attend classes for six months, your account will be deleted and all data destroyed.