About this Role
As a member of the Disability Management Section, the incumbent is responsible for assisting employees, supervisors, and managers in the appropriate application of all employee leave programs, the Workers’ Compensation (WC) program, Reasonable Accommodation (RA) Program, and the Employee Assistance Program.
The Analyst III independently performs the more varied, complex, and analytical assignments involving employee disability leave entitlements including, but not limited to, the Family and Medical Leave Act (FMLA), California Family Rights Act (CFRA), Non-Industrial Disability Insurance (NDI), State Disability Insurance (SDI), Parental Leave (PL), medical Leave of Absence (LOA), catastrophic leave (CL), and the RA program. The incumbent provides direction, consultation, and guidance in the areas of case management of WC activities, return to work for California Department of Public Health (CDPH) employees, vocational rehabilitation, leave restoration, and all aspects relating to the WC Program area. The incumbent must accurately assess RA requests and apply Departmental policy, State and/or Federal rules and regulations regarding RA, including counsel employees and management on such issues as Americans with Disability Act and RA requirements. The incumbent must research and refer to related labor code provisions governing work-related injuries/illness and leave entitlements, California Occupational Safety and Health Administration (CalOSHA) rules, the Americans with Disabilities Act of 1990 (ADA), and related subject areas in order to provide consultation to employees, program designees, and mangers/supervisors.
The incumbent works under the supervision of the Supervisor I, Disability Management Unit (DMU) Chief.
In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.
Key Responsibilities
20% Independently provides highly complex and technical consultative services to employees, supervisors, and managers to resolve Disability Management Section (DMS) disability claims and facilitate the return-to-work of employees with medical limitations and/or restrictions. Engages in the interactive process with employees and management to identify and recommend appropriate reasonable accommodations, including, but not limited to worksite modifications, assistive devices, alternative job placement, etc. Manages RA claim files and the tracking log to ensure accurate documentation and timely case progression. Supports employees requesting an RA option, including those with infectious disease related needs. Advises managers and supervisors in developing and monitoring return-to-work plans to support employee reintegration and operational continuity. Provides recommendations to managers and supervisors regarding employees who may have medical concerns affecting work performance.
20% Independently manages and processes workers’ compensation and disability claim files, including infectious disease related cases, to ensure timely claim processing and issuance of benefits. Communicates regularly with injured workers, managers, supervisors, and administrative officers. Maintains an active caseload of both industrial and non-industrial disability claims and coordinates with CDPH staff, H&S, OLS, OCR, SCIF, CalHR, and EDD. Conducts regular reviews and updates of all related databases, logs, and files. Collaborates with SCIF to ensure timely and accurate claim processing, reviews medical and investigative reports, and provides case management recommendations to management. Reviews SCIF invoices, monitors case progress, and participates in return-to-work meetings. Prepares for and represents CDPH at WC hearings on settlement matters and advises employees on WC rights and benefits.
20% Acts as the Assistant Return-to-Work Coordinator for industrial and non-industrial employees. Independently consults with employees, managers, supervisors, OCR, SCIF, CalHR, DOR, and other resources to identify appropriate employment options. Assists employees and managers with filing injury and illness reports and distinguishing first-aid from non-disability events. Provides guidance on modified and non-modified work agreements. Reviews RA requests, applies State and Federal rules, and engages in the interactive process to identify appropriate accommodations, including worksite modifications, assistive devices, and alternative placements. Coordinates ergonomic evaluations and claim investigations with CDPH and SCIF. Provides guidance on ADA-related requirements and helps resolve barriers that may prevent employees from returning to work. Maintains open communication and facilitates the interactive process with all parties involved in the reasonable accommodation process. Discusses proposed accommodations with the DMU Chief and prepares RA notifications and determination letters for review.
20% Independently reviews and implements disability leave policies and procedures, manages an active disability caseload, and ensures timely processing and issuance of benefits. Maintains confidentiality while reviewing sensitive medical information and conducting bi-monthly reviews of new and ongoing claims. Analyzes complex disability issues, applies applicable labor codes, and determines appropriate actions and solutions. Consults with employees and management regarding FMLA, CFRA, LOA, SDI, NDI, and CL eligibility, and prepares notification letters for management review. Provides updates on claim status and makes recommendations to management on handling disability cases. Serves as a subject matter expert by providing guidance on disability programs and communicating policy changes, including updates to the Disability webpage. Performs infectious disease related leave functions in accordance with established guidelines. Develops and conducts effective DMU training for all CDPH employees by identifying training objectives, developing the curriculum and delivery methods, and creating presentations and materials. Delivers trainings using effective presentation techniques.
5% Coordinates State’s EAP activities. This includes informing staff of training opportunities, distributing monthly EAP information from Magellan, and providing programs with information on special EAP services.
5% Maintains statistical data and prepares monthly reports for management review and uploads finalized reports to the CDPH DMU webpage. Provides the Director and Disability Advisory Committee with quarterly RA updates.
5% Attends and participates in monthly Personnel/Payroll Review Committee meetings and shares information obtained at meetings with CDPH staff. Travel when necessary. Tracks and logs infectious disease testing for CDPH employees required to test. Consults with employees when applicable and works with Supervisors and Managers on available options, including telework, when needed.
5% Attends and/or testifies as a Subject Matter Expert in matters litigated in State and Federal courts. Performs other duties as required, including, but not limited to, assisting in the development of policies and procedures. Completes Public Record Act requests. Attends and completes mandatory in-service training annually. May represent the Supervisor in meetings and correspondence.
5% Performs other job-related duties as required (Marginal Functions).
Qualifications
All employees shall possess the general qualifications, as described in California Code of Regulations Title 2, Section 172, which include, but are not limited to integrity, honesty, dependability, thoroughness, accuracy, good judgment, initiative, resourcefulness, and the ability to work cooperatively with others.
Conflict of Interest (COI)
Background Check and/or Fingerprinting Clearance
Medical Clearance
Travel: Up to 5% of travel may be required
Bilingual: Pass a State written and/or verbal proficiency exam in
License/Certification:
Other:
