PART-TIME EMPLOYMENT OPPORTUNITY
JOB TITLE: Project Assistant
SALARY: $31.32 per hour
FILING PERIOD: October 7, 2026 through November 7, 2026
The Los Angeles Department of Transportation, Parking Operations and Support Division, is seeking a dynamic, highly motivated individual to work in the Community Assistance Parking Program (CAPP).
Who We Are:
LADOT leads transportation planning, project delivery, and operations in the City of Los Angeles. LADOT is made up of over 1,300 civil servants, including 600 traffic officers. LADOT manages 52 different transportation services for the region — from parking management to safety improvements to permits for private mobility operators.
The mission of the Parking Operation and Support Division is to conduct the initial review process to all contested cases involving violations of the California Vehicle Code (CVC) and the Los Angeles Municipal Code (LAMC). Through CAPP, we assist unhoused individuals with open or unpaid parking citations by allowing a resolution in the form of community service.
The Project Assistant would assist CAPP with day-to-day operations and provide a positive customer service experience for the motorists who participate in the program.
Responsibilities May Include:
- General office administration support:
- Perform operator duties, including answering incoming calls, screening potential participants for program eligibility, and referring participants to a service provider
- Respond to email correspondence and provide participants and service providers with appropriate documentation
- Assist participants with enrollment and document handling
- File management of program forms and documents:
- Responding to CAPP correspondence and sending out CAPP expiring hold notifications
- Filing incoming correspondence from service providers
- Notifying management of escalated matters
- Complete participation assistance:
o Work with participants to assign a service provider
o Apply appropriate administrative holds
o Communicate completed enrollment and associated timeframes with participants and the
assigned service providers
o Courtesy notifications to participants of approaching deadlines
- Use a City vehicle to drive to service provider events and to pick up and deliver miscellaneous mail or other items
Desirable Qualifications Include:
- An interest in public service, government, and improving Los Angeles
- Highly motivated, dynamic, and excellent communication (written and verbal)
- Knowledge of Microsoft Office, Google Suite, Google Drive, Gmail, and Adobe Acrobat Pro
- Customer service background
- Bilingual candidates may qualify for additional compensation
- Self-starting and independent, but also able to work in a highly collaborative environment
- Class C Driver’s license
This position is an excellent opportunity for exposure and experience if you are interested in administrative work, legal affairs, and local government. We are currently looking to fill one position to begin as soon as possible. This position will require a minimum commitment of 16 hours per week.
How to Apply:
Candidates must submit a resume and completed City of Los Angeles application (http://personnel.lacity.org/application.pdf) during the filing period. These documents must be scanned as a single PDF file and emailed to desiree.guzzetta@lacity.org. The subject line of the email should read: “LADOT – Project Assistant”.
Selection Process:
An application screening will be conducted to select the most qualified candidates for an interview. Interviews will be conducted in a virtual setting, and a link will be provided to the candidates. If a candidate is interviewed and offered employment, that individual must pass a medical examination administered by the City prior to starting work in the position.
