About this Role
All employees shall possess the general qualifications, as described in California Code of Regulations Title 2, Section 172, which include, but are not limited to integrity, honesty, dependability, thoroughness, accuracy, good judgment, initiative, resourcefulness, and the ability to work cooperatively with others.
This position requires the incumbent to maintain consistent and regular attendance; communicate effectively (orally and in writing) in dealing with the public and/or other employees; develop and maintain knowledge and skill related to specific tasks, methodologies, materials, tools, and equipment; complete assignments in a timely and efficient manner; and, adhere to departmental policies and procedures.
All California Department of Public Health (CDPH) employees perform work that is of the utmost importance, where each employee is important in supporting and promoting an environment of equity, diversity, and inclusivity, essential to the delivery of the department’s mission. All employees are valued and should understand that their contributions and the contributions of their team members derive from different cultures, backgrounds, and life experiences, supporting innovations in public health services and programs for California.
Job Summary
This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by performing as the expert staff resource responsible for a wide variety of technical and analytical work associated with training, payroll, benefits, and leave accounting projects.
Key Responsibilities
- 40% Coordinates and monitors critical project efforts for the PBSU, pertaining to various personnel and benefit related activities, including but not limited to, employee pay auditing and verifications, employee retirement program audits, the Dependent Reverification (DRV), and auditing accounts receivables. Analyzes and responds to critical benefit and personnel program inquiries and errors. Researches and responds to benefit audit statements/reports, reviews, and reconciles benefit program invoices and discrepancies, and develops correspondence in response to control agency requests. Identifies and responds to escalated benefit and personnel related issues, reviews, and coordinates benefit appeal cases, and works with PBSU staff to resolve complex benefit, retirement, and personnel matters.
- 30% Evaluates, analyzes, and conducts research on prior and current processes, control agency policy changes, laws, rules, policies and procedures. Reviews, evaluates, and assesses benefit and personnel program policies, procedures and processes relating to the PBSU and recommends updates and new policies to comply with control agency laws and policies. Corresponds both orally and in writing with departmental employees, management, control agencies, and the public concerning personnel laws, rules, policies, and procedures. Coordinates responses with supervisors and management to ensure all pertinent facts and information are provided.
- 15% Serves in a lead capacity to PBSU staff and provides training to Personnel Specialists. Develops and maintains training materials, including job aids and assessment tools, for staff pertaining to personnel, payroll, benefits, leave accounting, and other Human Resources Division (HRD) related subjects. Creates and maintains desk procedures and prepares and validates reports. Coordinates and monitors project plans, develops, reviews, and maintains correspondence and informational memos.
- 10% Provides technical support to PBSU management by providing information to departmental personnel and coordinating with control agencies for resolution related to audit processes and activities.
- 5% Provides back up to Personnel Specialists during absences and periods with heavier workloads. Attends trainings, meetings, and forums. Performs other job-related duties as required.
Qualifications
Conflict of Interest (COI)
Background Check and/or Fingerprinting Clearance
Medical Clearance
Travel:
Bilingual: Pass a State written and/or verbal proficiency exam in
License/Certification:
Other:
