Job Title: Lawyer Referral Service & Community Outreach Coordinator
Job Summary: Are you passionate about expanding access to justice and making a meaningful impact in your community? Do you enjoy building relationships, managing programs, and finding creative solutions to challenges? If so, the Lancaster Bar Association (LBA) invites you to apply for the position of Lawyer Referral Service & Community Outreach Coordinator.
This role combines client service, attorney engagement, program coordination, and community outreach. The successful candidate will oversee the LBA’s Lawyer Referral Service, coordinate member and public service programs, and support the work of the Lancaster Law Foundation. This position is ideal for someone who is organized, self-motivated, and enjoys connecting people with valuable resources.
Key Responsibilities
1. Lawyer Referral Service (LRS)
- Manage daily operation, including client intake, referrals, and follow-up.
- Recruit, engage, and retain participating attorneys.
- Maintain accurate databases of clients, participating attorneys, and referrals.
- Process and reconcile financial transactions related to the Lawyer Referral Service.
- Track referrals and program activity to ensure timely follow-up.
- Monitor program performance and prepare reports on key metrics and outcomes.
2. Program Management
- Coordinate programs that support attorney development and public service, including the Bar Builders Mentoring Program, Safe Driving Academy, and Mediation/Arbitration Services.
- Manage program logistics, communications, outreach, and administration.
- Recruit volunteers and participating attorneys while maintaining accurate program records.
- Assist in developing new programs that respond to the evolving needs of our members and community.
- Evaluate program effectiveness and recommend improvements.
3. Supporting the Lancaster Law Foundation
- Assist with community outreach, events, presentations, and special projects.
- Support fundraising initiatives and Foundation events as needed.
- Build and maintain positive relationships with community organizations, businesses, and civic leaders.
4. Additional Responsibilities
Other duties, as assigned.
Qualifications
The ideal candidate will possess:
- Excellent written and verbal communication skills.
- Strong organizational skills with the ability to manage multiple priorities.
- The ability to work independently while collaborating effectively as part of a team.
- Experience in a legal, nonprofit, or customer service environment preferred.
- Comfort building relationships with individuals from diverse backgrounds.
- Confidence in public speaking and representing the organization in the community.
- Proficiency with Microsoft Office and other modern office software and web-based platforms.
- Bilingual (Spanish/English) skills are a plus.
- An associate’s or bachelor’s degree is preferred.
Job Details
Schedule: Full-time (37.5 hours per week), Monday through Friday, in person.
Following successful completion of the probationary period, employees may be eligible for a flexible work schedule, subject to the Executive Director’s approval and organizational needs.
Salary & Benefits: $45,000–$48,000 annually, commensurate with experience.
The Lancaster Bar Association offers a competitive benefits package that includes:
- Medical, dental, and life insurance
- Paid vacation and paid time off
- Flexible scheduling opportunities after the probationary period
- A collaborative, mission-driven work environment
- Opportunities for professional growth and community engagement
About the Lancaster Bar Association
The Lancaster Bar Association is a professional association of more than 700 attorneys, judges, and legal professionals dedicated to supporting the legal profession and serving the Lancaster County community. Through member services, public education, lawyer referral, and the work of the Lancaster Law Foundation, the LBA promotes access to justice, professional excellence, and the fair administration of justice.
How to Apply
If you are excited about making a meaningful difference while working with the legal community, we would love to hear from you. Please submit your cover letter and resume to Executive Director Lisa Driendl-Miller at Lisa@lancasterbar.org.
