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State of Michigan Department of Treasury

Treasury Customer Service Representative 6-9

State of Michigan Department of Treasury

Recruitment began on

Expires on

July 4, 2026

Are you looking for an exciting career opportunity? Do you thrive in a team-oriented environment, demonstrating customer service excellence to internal and external customers?

If so, the Special Taxes Division may have the perfect opportunity for you within the International Fuel Tax (IFTA), and the Motor Fuel Tax Unit.

These units are comprised of skilled team members who regularly adapt to new work tasks, projects, and statutory amendments, which may result in changes to processes and procedures. This unit performs a broad range of activities including reviewing and processing license applications, reviewing tax returns to ensure compliance with applicable statutes, processing refunds, applying payments, assessing delinquent liabilities, and sending correspondence to filers. This position supports the important work of the area, performs advanced functions for the unit, and promotes customer service excellence.

The Special Taxes Division is committed to engaging employees, fostering growth, and providing learning and development opportunities. If the outlined responsibilities and the unit’s culture sound like a good fit for you, please consider joining our team by applying today!  

Education
Educational level typically acquired through completion of high school.

Experience

Treasury Customer Service Representative 6
One year of experience responding to customer inquiries and resolving problems.

Treasury Customer Service Representative 7
Two years of experience responding to customer inquiries and resolving problems, including one year equivalent to a Treasury Customer Service Representative 6.

Treasury Customer Service Representative E8
Three years of experience responding to customer inquiries and resolving problems, including two years equivalent to a Treasury Customer Service Representative 6 or one year equivalent to a Treasury Customer Service Representative 7.

Treasury Customer Service Representative 9
Four years of experience responding to customer inquiries and resolving problems, including two years equivalent to a Treasury Customer Service Representative 7 or one year equivalent to a Treasury Customer Service Representative E8.

 

** Closing Date 6/10/2026 11:59 PM Eastern **


Meet the Team

Beth Ricca

Beth Ricca, ’94M

Executive Director for Career Development

Jeffrey Mass, ’04, ’17M

Director for Employer Engagement

Harry Termyna, ’19, ’21M

Assistant Director of Career Development;
Adjunct

Rosie Chisolm

Coordinator for Career Engagement

Elizabeth Cotta

Office Coordinator

Contact

Phone (732) 571-3471

Email: careerdevelopment@monmouth.edu

Rebecca Stafford Student Center, First Floor.
400 Cedar Avenue
West Long Branch, NJ 07726-1898

Hours

  • Monday 8:45 a.m. – 5 p.m.
  • Tuesday 8:45 a.m. – 5 p.m.
  • Wednesday 8:45 a.m. – 5 p.m.
  • Thursday 8:45 a.m. – 5 p.m.
  • Friday 8:45 a.m. – 5 p.m.