Responsible for greeting guests, suggesting products, closing sales, processing transactions on the point-of-sale (POS) system, and completing required paperwork. Provides exceptional customer service while maintaining an organized and presentable sales floor.
Essential Duties and Responsibilities:
- Greet guests, assess needs, and assist in product selection.
- Provide enthusiastic and courteous service, addressing guest inquiries.
- Use selling techniques to promote products and increase sales.
- Accurately process sales through the POS system.
- Complete required paperwork and ensure accuracy.
- Research product availability using company database.
- Maintain a clean, organized sales floor and gunroom.
- Stay updated on products and services to assist guests effectively.
- Answer phone calls professionally and respond to emails.
- Assist with merchandising and display arrangements as needed.
- Perform additional tasks as assigned by management.
Competencies:
- Strong customer service and communication skills.
- Sales-driven with the ability to overcome objections.
- Attention to detail and accuracy in sales and paperwork.
- Dependability, punctuality, and commitment to goals.
- Ability to adapt to changing needs and tasks.
Qualifications:
- High school diploma or equivalent.
- Minimum of two years of relevant experience or a combination of education and training.
- Basic math and computer skills (POS system, email).
- Ability to lift up to 50 pounds and stand for extended periods.
- No specific certifications required.
Physical Demands:
- Regularly required to stand, walk, and lift up to 50 pounds.
- Frequent exposure to airborne particles and varying temperatures.
- Use of safety equipment as required.
Work Environment:
- Moderate to high noise levels, with occasional exposure to chemicals and extreme temperatures.
