The Operations Specialist – Unique Processing Team, is directly responsible for specialized functions within Trade Processing. Including the processing and settling of security trades settling at DTC, as well as security and cash movements on custody, client communication, and reconciliation.
Key Responsibilities
1. Transaction Processing
- Process assigned tasks in an efficient and effective manner for our custody clients and accounts.
- Verify trade information vs. broker presentation, security, and cash transactions received from the client.
- Manage daily volume.
2. Problem Resolution
- Review and resolve trade discrepancies with the necessary parties.
- Escalate problem trades to management.
3. Communications
- Communicate professionally and constructively via email, phone, etc. with internal and external clients and counterparties to effectively resolve issues to minimize risk and exposure.
- Provide superior client service.
- Communicate as part of a team.
4. Process Improvement
- Gain efficiencies to improve individual productivity.
- Gain an understanding of the big picture – how specific function impacts the firm.
- Contribute to Division or Firm process improvement activities.
Knowledge, Skills, Abilities
Education level and/or relevant experience(s)
- BA/BS degree or equivalent work experience.
Knowledge and skills (general and technical)
- Demonstrated PC skills.
- Ability to identify, escalate and resolve a problem.
- Ability to communicate professionally through effective verbal and written skills.
- Ability to manage time efficiently and effectively.
- Organizational skills and detail oriented.
- Ability to multi-task.
- Ability to work in a team environment.
- Ability to meet deadlines and work under pressure.
