Crystal Window & Door Systems, Ltd. is an award winning manufacturer of a full production line of quality, energy efficient vinyl and aluminum windows for residential and commercial use. We are currently looking for Counter Sales Representative to join our fast-paced and innovative team.
The primary responsibilities of this position include, but are not limited to the following:
- Greet customers warmly and professionally, answering their inquiries to ensure a positive experience.
- Reach out to customers via telephone to promote sales and extend our product offerings.
- Engage with customers to understand their requirements and specifications, providing instant solutions.
- Ensure customer satisfaction with product offerings and resolve any issues that may arise.
- Maintain accurate customer information in the system for reference and follow-up.
- Process orders, quote prices, enter orders into the system, and communicate order information accurately to customers.
- Manage the printing of packing tickets and process customer payments through various methods including credit cards, cash, or checks.
- Schedule and confirm delivery or pickup dates with customers to ensure a smooth transaction.
- Uphold high standards of customer service to guarantee customer satisfaction.
- Cultivate and maintain strong relationships with new and existing customers.
- Ensure that the showroom and product displays are clean and organized at all times.
Qualifications:
- Minimum of one (1) year of sales or customer service experience.
- Strong analytical, problem-solving, and organizational skills.
- Exceptional interpersonal and communication skills.
- Ability to read measurements accurately.
- Capacity to handle multiple tasks effectively in a fast-paced environment.
- Basic math and computer skills are necessary
- Bilingual in English and Chinese/Spanish preferred.
Salary:
- Gross hourly rate: $18.25 per hour + Commission
* This is not remote job. *
Crystal Window & Door Systems, Ltd offers the comprehensive benefit package including 401K matching plan, FSA, health, dental & life insurance plan, paid vacations, holidays, sick/personal leaves and other benefit plans. Crystal Window & Door Systems, Ltd is proud to be an Equal Opportunity Employer.
