Position Description
IS Technical Services – Senior
Systems Administrator
Educational Communications Board
Position Summary
This position focuses on the administration of physical and virtual servers, storage, and various other hardware. The Systems Administrator is responsible for maintenance, troubleshooting and monitoring which prevent workflow disruptions and services outages. Additionally, the role provides timely technical support and complete documentation of work.
This position reports to the Director of Core Technology, however the agency-wide integration of this position also requires considerable coordination with, and direction from, the operations center director and the director of field operations. Work is performed and reviewed under general supervision.
Knowledge, Skills, and Abilities Required
1. Broad knowledge of Windows and Linux server administration including Active
Directory and Group Policy.
2. Knowledge of endpoint security solutions and scanners such as CrowdStrike, Ninja
One, Cisco Secure Endpoint, Microsoft inTune, and Tenable.
3. Familiarity with current cybersecurity standards and best practices.
4. Broad Knowledge of virtualization platforms such as VMware, Nutanix AHX,
Microsoft Hyper-V, and KVM.
5. Broad knowledge of current LAN/WAN architectures, client/server technology,
distributed database and data communications technology, and network security
best practices.
6. Proficiency in scripting languages like PowerShell or Python to automate tasks.
7. Ability to communicate clearly, effectively, and accurately in both written and verbal
communications.
8. Ability to provide clear, concise, and effective technical training and support.
9. Ability to translate complex technical information for audiences of varying
backgrounds, skill, and needs.
10. Ability to maintain effective working relationships with other professionals internal
and external to the organization.
11. Ability to balance multiple tasks simultaneously and independently.
12. Ability to lift and carry equipment weighing 40 pounds.
13. Ability to climb, reach, bend, and kneel to move, install, and maintain equipment.
Special Requirements
• This position requires a variable, non-traditional work schedule including some
nights and weekends.
• This position may require occasional standby or on-call status.
• This position requires occasional in-state travel.
