Job description:
We are a growing dermatology practice seeking a Dermatology Medical Assistant and Patient Ambassador to aid with patient care duties including scheduling appointments, escorting patients, documentation in the electronic medical record, and assisting in patient visits and dermatology surgical procedures (including dermatologic surgery, Mohs surgery, cutaneous reconstruction, laser procedures, and cosmetic dermatology procedures). In this vital role, a successful candidate will act as an ambassador of the practice to patients. This is a great opportunity for ambitious post-graduate candidates who wish to pursue further medical training such as Medical School or Physician Assistant School. Excellent candidates will gain valuable clinical and patient care experience.
The ideal candidate is reliable, honest, hardworking, detail-oriented, flexible, good humored, and patient-centered. We are looking to grow our excellent team with members who are eager to contribute to top-quality patient care and ultimately the success of the practice. A willingness to learn and grow with the practice over the long term is a must!
Please note that this role is NOT intended for current college students looking for a summer role or part-time work while attending classes.
Duties include:
- Escorting/rooming patients and conducting all intake for patient encounter
- Assisting in routine patient visits and dermatology surgical procedures (including Mohs surgery and reconstruction)
- Medical scribing and documentation in the electronic medical record
- Reviewing pathology reports and communicating with physicians and patients regarding results
- Prepping, cleaning, and sanitizing exam rooms and instruments
- Patient counseling including preparing surgical instructions and consents for patients, providing post-operative instructions, and fielding patient inquiries
- Assistance with post operative care including wound dressing, suture removal, and coordinating follow up visits.
- E-prescribing and follow up to ensure timely and accurate medication fulfillment
- Corresponding with referring physicians, scanning and routing correspondence and medical records, maintaining EMR, and other general clinical admin duties as assigned
Helpful Skills (Not Required):
- Experience with EMR systems for scheduling and charting
- Experience with HIPAA
- Experience and detailed knowledge of patient flow and patient care operations
- Experience and detailed knowledge of patient safety, medical office sanitation, and OSHA.
Required Skills:
- Communication: Clear, empathetic communication with patients and staff
- Customer Service: Warmly greeting patients, handling phone calls, managing inquiries
- Compassion: Comforting anxious patients about skin conditions.
- Observation: Keen eye for detail
- Teamwork: Collaborating with dermatologists and other staff
- Professionalism: Maintaining confidentiality (HIPAA) and following OSHA
Administrative Skills
- Scheduling: Managing appointments, follow-ups, and tasks
- Documentation: Accurate charting, prescription refills, maintaining records.
Key Knowledge Areas:
- Medical Terminology & Anatomy: Understanding skin conditions, procedures, and medications.
- Dermatology Specifics: Knowledge of dermatologic pharmacology, patient safety, and procedures.
Job Type: Full-time
