Service line: Advisory Segment
Role type: Full-time
Areas of Interest: Sales & Leasing, Sales Support
Location(s): New York City – New York – United States of America
About the Role
As a CBRE Senior Sales Support Coordinator, you will provide advanced administrative, sales support, and marketing coordination support to an office or group of sales professionals within CBRE’s Office Leasing business. This includes preparing proposals, presentations, communications, tour books, surveys, client-specific property packages, and other marketing materials, as well as coordinating internal and external marketing information.
This role supports brokers and sales professionals in a fast-paced, high-touch environment and requires strong organization, follow-through, attention to detail, professionalism, and the ability to manage competing priorities independently.
Role type: Full-time
Work Arrangement: In-office, 5 days per week
What You’ll Do
- Provide administrative, client service, sales support, and marketing coordination support to brokers, senior professionals, and team members within the Office Leasing division.
- Collect and gather documentation to complete voucher forms and process broker commission payments and expenses in accordance with company policies.
- Schedule appointments, maintain calendars, arrange travel plans, coordinate meeting room reservations, and support meeting logistics including technology and catering as needed.
- Answer, screen, and direct incoming telephone calls; respond to inquiries and route communications appropriately while maintaining confidentiality.
- Prepare, coordinate, and produce client-specific property packages, proposals, presentations, communications, transaction materials, tour books, surveys, and other broker support deliverables.
- Maintain CBRE brand and client messaging by applying templates to produce marketing materials, including flyers, proposals, tour books, maps, floor plans, qualification packages, and other client-facing materials.
- Review marketing materials and serve as a point of contact with centralized marketing, financial analysis, research, and other internal teams to coordinate completion of property information packages and client deliverables.
- Update and maintain information databases, content libraries, marketing databases, internal systems, and other team resources; generate standard and ad hoc reports as needed.
- Coordinate advertising schedules and placement with the local centralized marketing group, as needed.
- Attend team meetings, capture notes or action items, and follow up on next steps to ensure timely completion of tasks.
- Prioritize conflicting demands, handle issues expeditiously, and proactively follow through on projects to successful completion under multiple deadline pressures.
- Recognize and solve typical and atypical problems that may occur in the work area; evaluate and select solutions from established options with limited supervision.
- Identify opportunities to improve processes, increase team efficiency, and enhance broker support.
- Perform other duties as assigned.
What You’ll Need
To perform this job successfully, an individual will need to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Required Qualifications
- Associate’s degree or equivalent from a two-year college.
- Experience providing administrative support to multiple professionals or a team of professionals.1–2 years of relevant administrative, client service, sales support, marketing support, or professional office experience preferred
- Ability to determine, prioritize, and respond to conflicting priorities in a fast-paced, deadline-driven environment.
- Strong written and verbal communication skills.
- Ability to provide efficient, timely, reliable, thoughtful, and customer-centric work product
- Ability to analyze, synthesize, and present information to clients, colleagues, management, and/or large groups of employees.
- Ability to comprehend and interpret instructions, short correspondence, communications, and memos; ask clarifying questions to ensure understanding; and respond to common inquiries or issues from clients, coworkers, brokers, and supervisors.
- Advanced skills with Microsoft Office Suite, including PowerPoint, Excel, Word, and Outlook.
- Strong organizational skills, attention to detail, and ability to manage multiple priorities with consistent follow-through.
- Strong problem-solving and interpersonal skills.
- Ability to work in-office five days per week.
- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Preferred Qualifications
- Prior experience supporting brokers, sales professionals, executives, or multiple stakeholders in a fast-paced professional services environment.
- Commercial real estate experience, office leasing knowledge, or interest in real estate.
- Marketing experience, including preparation of client-facing materials, tour books, surveys, presentations, flyers, brochures, or proposals.
- Ability to edit templates in PowerPoint and/or InDesign.
- Experience with Adobe Creative Cloud, including InDesign, Illustrator, or Photoshop.
- Ability to calculate figures such as percentages, discounts, and commissions; basic knowledge of financial terms and concepts is desirable.
- Self-sufficient work style with the ability to take initiative, identify efficiency improvements, and move tasks forward independently.
- Ability to take direction, guide brokers through internal processes, and maintain professionalism in a high-touch, high-demand sales environment.
- Resilience, adaptability, and comfort working in a fast-paced environment with continuous change.
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. CBRE professionals are dynamic problem solvers and forward-thinking contributors who create significant impact. CBRE’s collaborative culture is built on shared values — respect, integrity, service, and excellence — and the company values the diverse perspectives, backgrounds, and skillsets of its people.
At CBRE, employees have the opportunity to chart their own course and realize their potential. CBRE welcomes all applicants and offers a competitive compensation package, including benefits such as medical, dental, vision, 401(k), disability, paid holidays, and vacation, subject to company policy and applicable benefit plans.
Applicant AI Use Disclosure
CBRE values human interaction to understand each candidate’s unique experience, skills, and aspirations. CBRE does not use artificial intelligence tools to make hiring decisions and asks that candidates disclose any use of AI in the application and interview process.
Equal Employment Opportunity
CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations
CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to the company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. Candidates who require assistance due to a disability in the application or recruitment process may submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 in the U.S. and +1 866 388 4346 in Canada.
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The maximum hourly Salary is $30/HR. The minimum hourly salary is $20/HR. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.
