What is a Loan Servicer?
A loan servicer is a company that is assigned by Federal Student Aid to handle the billing and other services on federal student loans. Loan servicers work on behalf of Federal Student Aid at no cost to borrowers. Federal Student Aid assigns loans to a loan servicer after the first disbursement is made. The loan servicer contacts borrowers after that.
It’s important to keep your contact information up to date with your loan servicer so they can help you stay on track with repaying your loans. If your circumstances change at any time during your repayment period, your loan servicer will be able to help.
Who is my Loan Servicer?
To find out who your loan servicer is, visit your StudentAid.gov account dashboard. Scroll down to the “My Loan Servicers” section or call the Federal Student Aid Information Center (FSAIC) at 1-800-433-3243.
What is my outstanding loan balance?
Visit Federal Student Aid’s Manage Loans section to view your loan balance, explore payment plans and estimate your monthly payment. Resources are available for current students, students about to graduate and students who have already left school. For private loan balances, contact your lender’s servicer or check your credit report.