How to Use it<\/h3>\n\nReporting a Message as Spam or Phishing: Outlook Desktop Application<\/h4>\n\n\n\n- If a message looks suspicious, you can select Report Spam<\/strong> or Report Phishing <\/strong>in the Home Tab>Mimecast group<\/strong> in the Outlook ribbon<\/strong>. <\/li>\n<\/ol>\n\n\n\n
\n- In the example below, Report Phishing<\/strong> will be chosen <\/strong>based on several observations:\n
\n- Package tracking scams<\/mark><\/strong> are common scams employed to get the user to click links that could be malicious (contain viruses) and\/or to give up personal information <\/strong>in forms or fields <\/li>\n\n\n\n
- The email address looks suspicious<\/mark><\/strong> \u2013 we would expect amazon.com to be the domain (not relaysvc.com) <\/li>\n\n\n\n
- In this instance the mail recipient<\/strong> was not expecting a package<\/strong><\/mark> and knows no one named Michael who would be sending a package as a gift <\/li>\n\n\n\n
- This does not resemble shipment tracking emails<\/mark><\/strong> from Amazon (if you have an account, you can go search for actual shipping\/tracking emails from Amazon for reference) <\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n
\n- To report as Spam<\/strong> or Phishing<\/strong>, select the corresponding button<\/strong> in the Mimecast<\/strong> group on the ribbon. A panel pop out opens to the right, you might be asked to log in<\/strong>. Log in with your Monmouth University email address<\/strong> and password<\/strong>. <\/li>\n<\/ol>\n\n\n\n
\n- If you are reporting<\/strong> as spam<\/strong> or phishing<\/strong>, you will receive a corresponding confirmation. In the example below, we are reporting as phishing<\/strong>. \n
\n![\"\"](\"https:\/\/www.monmouth.edu\/technology\/wp-content\/uploads\/sites\/291\/2025\/07\/MimecastAddIn_1-2.png\")
<\/li>\n<\/ul>\n<\/li>\n\n\n\n- You will receive confirmation<\/strong> your message was reported<\/strong>. The message will move to your Outlook<\/strong> Junk folder<\/strong> and the sender will be added to your Blocked Senders<\/strong>. Reported emails are sent for to the Mimecast Security Team for analysis, and if confirmed, the sender will be globally marked as spam. <\/li>\n<\/ol>\n\n\n
Reporting a Message as Spam or Phishing: Outlook on the Web (OWA)<\/h4>\n\n\n\n- Select the\u202fMessage<\/strong>\u202ffrom your Inbox<\/strong>. Note the small blue Mimecast<\/strong> reporting<\/strong>\u202fbutton. \n
\n![\"\"](\"https:\/\/www.monmouth.edu\/technology\/wp-content\/uploads\/sites\/291\/2025\/06\/reporting1-02.png\")
<\/li>\n<\/ul>\n<\/li>\n\n\n\n- In this example email, we will report<\/strong> this as spam<\/strong> as we don\u2019t recognize it as belonging to a verified discount provider<\/strong> at the University. To report as spam<\/strong>, select the blue Mimecast button<\/strong> at the top right of the message and in the drop down select Report Spam<\/strong>. <\/li>\n\n\n\n
- A panel pop out opens to the right<\/strong>, you might be asked to log in<\/strong>. Log in with your Monmouth University email address<\/strong> and password<\/strong>. <\/li>\n\n\n\n
- You might be asked to allow<\/strong> the display of a new window. <\/strong>Select Allow<\/strong>. <\/li>\n\n\n\n
- When prompted to sign into Mimecast<\/strong>, sign in with your Monmouth University email address<\/strong> and password<\/strong>. <\/li>\n\n\n\n
- A window will ask you to confirm to Report as spam<\/strong>. Select the Report<\/strong> button. A confirmation<\/strong> displays and the message is removed from your Inbox<\/strong> and moved to Junk<\/strong>. Reported emails are sent for review, and if confirmed, the sender will be globally marked as spam. \n
\n![\"\"](\"https:\/\/www.monmouth.edu\/technology\/wp-content\/uploads\/sites\/291\/2025\/04\/Screenshot-2025-04-25-151218.png\")
<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\nManaged Senders: Outlook Desktop Application<\/h4>\n\n\n
The Managed Senders<\/strong> function enables you to block or permit senders based on an individual email address<\/strong> or an entire domain<\/strong> from the selected email. <\/p>\n\n\n\n\n- While the message is open<\/strong> or selected<\/strong> in the preview pane, select Managed Senders<\/strong> from the Home Tab>Mimecast group<\/strong> in the Outlook ribbon<\/strong>. Log in<\/strong> when prompted with your Monmouth University email<\/strong> and password<\/strong>. <\/li>\n<\/ol>\n\n\n\n
\n- If desired, Block<\/strong> or Permit<\/strong> the sender<\/strong> or the entire<\/strong> domain<\/strong> from which the message was sent (remember the message must be open or selected). <\/li>\n<\/ol>\n\n\n\n
\n- You can view and modify already blocked<\/strong> or permitted senders <\/strong>(remove a sender from the Blocked<\/strong> or Permitted<\/strong> list or choose to add a sender to the Blocked<\/strong> or Permitted <\/strong>list) by selecting the Blocked<\/strong>, Permitted<\/strong>, or Auto-Permitted<\/strong> folder, then selecting the three dots<\/strong> next to the email address<\/strong> or domain<\/strong> you wish to modify.\n
\n![\"\"](\"https:\/\/www.monmouth.edu\/technology\/wp-content\/uploads\/sites\/291\/2025\/04\/Screenshot-2025-04-25-121423.png\")
<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\nManage On Hold Messages: Outlook Desktop Application<\/h4>\n\n\n
The On Hold<\/strong> function allows you to manage emails that are placed on hold<\/strong> and are waiting for an action from you: <\/strong>you can choose that they be delivered to your inbox<\/strong> or rejected and\/or blocked.<\/strong> *You also receive notifications about on hold messages<\/strong> in your Daily Digest<\/a><\/strong>.<\/p>\n\n\n\n
- \n
- If a message looks suspicious, you can select Report Spam<\/strong> or Report Phishing <\/strong>in the Home Tab>Mimecast group<\/strong> in the Outlook ribbon<\/strong>. <\/li>\n<\/ol>\n\n\n\n
- \n
- In the example below, Report Phishing<\/strong> will be chosen <\/strong>based on several observations:\n
- \n
- Package tracking scams<\/mark><\/strong> are common scams employed to get the user to click links that could be malicious (contain viruses) and\/or to give up personal information <\/strong>in forms or fields <\/li>\n\n\n\n
- The email address looks suspicious<\/mark><\/strong> \u2013 we would expect amazon.com to be the domain (not relaysvc.com) <\/li>\n\n\n\n
- In this instance the mail recipient<\/strong> was not expecting a package<\/strong><\/mark> and knows no one named Michael who would be sending a package as a gift <\/li>\n\n\n\n
- This does not resemble shipment tracking emails<\/mark><\/strong> from Amazon (if you have an account, you can go search for actual shipping\/tracking emails from Amazon for reference) <\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n
- \n
- To report as Spam<\/strong> or Phishing<\/strong>, select the corresponding button<\/strong> in the Mimecast<\/strong> group on the ribbon. A panel pop out opens to the right, you might be asked to log in<\/strong>. Log in with your Monmouth University email address<\/strong> and password<\/strong>. <\/li>\n<\/ol>\n\n\n\n
- \n
- If you are reporting<\/strong> as spam<\/strong> or phishing<\/strong>, you will receive a corresponding confirmation. In the example below, we are reporting as phishing<\/strong>. \n
- \n
- <\/li>\n<\/ul>\n<\/li>\n\n\n\n
- You will receive confirmation<\/strong> your message was reported<\/strong>. The message will move to your Outlook<\/strong> Junk folder<\/strong> and the sender will be added to your Blocked Senders<\/strong>. Reported emails are sent for to the Mimecast Security Team for analysis, and if confirmed, the sender will be globally marked as spam. <\/li>\n<\/ol>\n\n\n
Reporting a Message as Spam or Phishing: Outlook on the Web (OWA)<\/h4>\n\n\n
- \n
- Select the\u202fMessage<\/strong>\u202ffrom your Inbox<\/strong>. Note the small blue Mimecast<\/strong> reporting<\/strong>\u202fbutton. \n
- \n
- <\/li>\n<\/ul>\n<\/li>\n\n\n\n
- In this example email, we will report<\/strong> this as spam<\/strong> as we don\u2019t recognize it as belonging to a verified discount provider<\/strong> at the University. To report as spam<\/strong>, select the blue Mimecast button<\/strong> at the top right of the message and in the drop down select Report Spam<\/strong>. <\/li>\n\n\n\n
- A panel pop out opens to the right<\/strong>, you might be asked to log in<\/strong>. Log in with your Monmouth University email address<\/strong> and password<\/strong>. <\/li>\n\n\n\n
- You might be asked to allow<\/strong> the display of a new window. <\/strong>Select Allow<\/strong>. <\/li>\n\n\n\n
- When prompted to sign into Mimecast<\/strong>, sign in with your Monmouth University email address<\/strong> and password<\/strong>. <\/li>\n\n\n\n
- A window will ask you to confirm to Report as spam<\/strong>. Select the Report<\/strong> button. A confirmation<\/strong> displays and the message is removed from your Inbox<\/strong> and moved to Junk<\/strong>. Reported emails are sent for review, and if confirmed, the sender will be globally marked as spam. \n
- \n
- <\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n
Managed Senders: Outlook Desktop Application<\/h4>\n\n\n
The Managed Senders<\/strong> function enables you to block or permit senders based on an individual email address<\/strong> or an entire domain<\/strong> from the selected email. <\/p>\n\n\n\n
- \n
- While the message is open<\/strong> or selected<\/strong> in the preview pane, select Managed Senders<\/strong> from the Home Tab>Mimecast group<\/strong> in the Outlook ribbon<\/strong>. Log in<\/strong> when prompted with your Monmouth University email<\/strong> and password<\/strong>. <\/li>\n<\/ol>\n\n\n\n
- \n
- If desired, Block<\/strong> or Permit<\/strong> the sender<\/strong> or the entire<\/strong> domain<\/strong> from which the message was sent (remember the message must be open or selected). <\/li>\n<\/ol>\n\n\n\n
- \n
- You can view and modify already blocked<\/strong> or permitted senders <\/strong>(remove a sender from the Blocked<\/strong> or Permitted<\/strong> list or choose to add a sender to the Blocked<\/strong> or Permitted <\/strong>list) by selecting the Blocked<\/strong>, Permitted<\/strong>, or Auto-Permitted<\/strong> folder, then selecting the three dots<\/strong> next to the email address<\/strong> or domain<\/strong> you wish to modify.\n
- \n
- <\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n
Manage On Hold Messages: Outlook Desktop Application<\/h4>\n\n\n
The On Hold<\/strong> function allows you to manage emails that are placed on hold<\/strong> and are waiting for an action from you: <\/strong>you can choose that they be delivered to your inbox<\/strong> or rejected and\/or blocked.<\/strong> *You also receive notifications about on hold messages<\/strong> in your Daily Digest<\/a><\/strong>.<\/p>\n\n\n\n
- You can view and modify already blocked<\/strong> or permitted senders <\/strong>(remove a sender from the Blocked<\/strong> or Permitted<\/strong> list or choose to add a sender to the Blocked<\/strong> or Permitted <\/strong>list) by selecting the Blocked<\/strong>, Permitted<\/strong>, or Auto-Permitted<\/strong> folder, then selecting the three dots<\/strong> next to the email address<\/strong> or domain<\/strong> you wish to modify.\n
- If desired, Block<\/strong> or Permit<\/strong> the sender<\/strong> or the entire<\/strong> domain<\/strong> from which the message was sent (remember the message must be open or selected). <\/li>\n<\/ol>\n\n\n\n
- While the message is open<\/strong> or selected<\/strong> in the preview pane, select Managed Senders<\/strong> from the Home Tab>Mimecast group<\/strong> in the Outlook ribbon<\/strong>. Log in<\/strong> when prompted with your Monmouth University email<\/strong> and password<\/strong>. <\/li>\n<\/ol>\n\n\n\n
- A panel pop out opens to the right<\/strong>, you might be asked to log in<\/strong>. Log in with your Monmouth University email address<\/strong> and password<\/strong>. <\/li>\n\n\n\n
- Select the\u202fMessage<\/strong>\u202ffrom your Inbox<\/strong>. Note the small blue Mimecast<\/strong> reporting<\/strong>\u202fbutton. \n
- If you are reporting<\/strong> as spam<\/strong> or phishing<\/strong>, you will receive a corresponding confirmation. In the example below, we are reporting as phishing<\/strong>. \n
- The email address looks suspicious<\/mark><\/strong> \u2013 we would expect amazon.com to be the domain (not relaysvc.com) <\/li>\n\n\n\n
- Package tracking scams<\/mark><\/strong> are common scams employed to get the user to click links that could be malicious (contain viruses) and\/or to give up personal information <\/strong>in forms or fields <\/li>\n\n\n\n
- In the example below, Report Phishing<\/strong> will be chosen <\/strong>based on several observations:\n
![\"\"](\"https:\/\/www.monmouth.edu\/technology\/wp-content\/uploads\/sites\/291\/2025\/04\/Screenshot-2025-04-25-122553.png\")
<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n