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Center for Student Success

Support for Remote Learning and Academic Advising

The Center for Student Success is offering academic support virtually during Monmouth University’s remote learning and instruction period. Although we will be working remotely until classes resume on campus, the CSS is here to support students and faculty as we work through the conditions of our current learning environment.

Below is an overview of our offerings. Please reach out to any one of the key contacts for assistance.

    • Department of Disability Services (DDS)

      Efforts will continue to provide accommodations and services in the weeks ahead to students who are registered with the DDS office. Staff are working with Information Management regarding accessibility to all online course materials and use of assistive technology. Students with physical disabilities, hearing impairments and visual impairments who may encounter technical issues should immediately report any issues/concerns to the DDS staff so they can work with Information Support to ensure full accessibility. The Department of Disability Services staff will be responding to all phone calls and emails from students, parents and others who may contact the office.  In addition, they will assist professors with accommodating students remotely and scheduling online exams with accommodations.  DDS administrators will also be checking their MU email in office/remotely/regularly and responding to any student on their caseload who contacts them.

      Key contact: Carolyn Chirichello – cchirich@monmouth.edu

      Testing Guidelines for Students Registered with the Department of Disability Services (DDS):

      Students who would like to utilize their accommodation of extended time for on-line quizzes, tests and exams must:

      • Email the professor at least 3 days in advance requesting extended time.
      • Include examsdds@monmouth.edu on this email.
      • Please contact DDS with any questions or concerns.

      For any student that has NOT disclosed to their Professor(s) this semester and want to utilize their academic accommodations for final exams, please email examsdds@monmouth.edu.  Please include the course code(s) and Professor(s) name to whom you would like to disclose ASAP.

      Professors who are unsure of how to extend the time on quizzes/exams on eCampus should contact the Helpdesk at:  helpdesk@monmouth.edu or 732-923-4357.

      Should any testing issues arise, please contact DDS at examsdds@monmouth.edu.

      Guggenheim Memorial Library

      The Library is maintaining services both at the building and through virtual services, 7 days per week. Chat with a librarian Monday through Thursday 9AM-9PM, Friday 10AM-5PM, Saturday 10AM-9PM and Sunday 12PM-7PM.

      The Library building’s open hours are displayed at the library page https://library.monmouth.edu.

      For a complete listing of services, including e-books and research guides, go to our Virtual Library Services page.

      Key contact: Kurt Wagner — kwagner@monmouth.edu

      Math Learning Center

      The Math Learning Center is now offering online peer tutoring from upper-level Mathematics majors by appointment sessions or via drop-in Zoom meetings. Peer tutors are available to assist students in a wide range of Math classes.

      For a schedule of offerings and Zoom links: https://www.monmouth.edu/department-mathematics/math-learning-center/

      Key contact: Lynn Dietrich – ldietric@monmouth.edu

      Supplemental Instruction

      Supplemental Instruction (SI) is a series of group study sessions for some of MU’s most challenging courses.  Led by SI Leaders (students who have done well in the class before), SI Sessions are free and open to any students in those classes who are interested in improving their understanding of the course material and their course grade.

      What to Expect at an SI Session:  You should expect to do the following for a successful SI Session:

      1. Bring your notes, textbook, and questions.  It is ok to be confused or make mistakes!  SI Sessions are the place for you to work through the material and improve your understanding.
      2. Plan to work collaboratively.  SI Sessions are designed to involve students in small group work and discussion.
      3. Think critically about your own study skills.  SI will help you figure out not only what to learn, but how!
      4. Finally, stay connected with your classmates.  SI Sessions will give you an opportunity to connect with other students, compare notes, and help one another outside of regular class time.

      How will you know if your class has SI Sessions?  Your professor will introduce your SI Leader at the beginning of the semester, and your SI Leader will remain in close contact with you to announce their SI Sessions and how they’ll support the course as the semester evolves.

      Key contact: Bea Rogers brogers@monmouth.edu

Transfer and Undeclared Services

The Transfer Services Office is available to assist with all transfer related issues and queries. The best way to contact our office is via email at transferservices@monmouth.edu. Students can also call or text our office at 732-795-0175.

Don’t forget that students and faculty can also contact askanadvisor@monmouth.edu for general advising assistance.

Tutoring

Tutoring Services will continue to deliver high-quality, remote tutoring sessions for Spring 2021. Sessions will begin Monday, February 1 and will operate as follows: Monday through Friday 9:30am-10:00pm. Students can make appointments with Peer Tutors through Accudemia, where they can participate in synchronous sessions via Zoom with a link that is automatically created and sent to the student’s email when an appointment is created. If a tutor is not available through Accudemia, students may fill out a Tutor Request Form.  Academic Coaches are available Monday-Thursday and appointments can be made by directly contacting the Director of Tutoring Services.  These sessions will also be delivered remotely. College Success skills workshops will be delivered virtually, either live or prerecorded via Zoom.

 

 

  • Request a Tutor | Center for Student Success | Monmouth UniversityFor all other requests, please complete our online Tutor Request form

    Additional information: https://www.monmouth.edu/css/tutoring-services/

    Key contact: Dorothy Cleary – dcleary@monmouth.edu

    Writing Services

    Writing Services for both undergraduate and graduate students for Spring 2021 begins Monday January 25 and will operate as follows: Monday through Thursday 9:30 a.m. -9:00 p.m.; Friday 9:30 a.m. -5:00 p.m.; and Sunday 5:00 p.m. – 9:00 p.m.

    All Spring 2021 appointments in Writing Services will be conducted remotely online.

    Graduate students wishing to avail themselves of this remote service will continue to submit their paper through the eCampus shell titled “Community – Online Writing Services.” Students may submit no more than one paper per week (this is subject to change depending on tutor availability). Writing Services will do our best to maintain our 72-hour turnaround promise for providing the student with feedback. There is no need for graduate students to make an appointment through Accudemia; simply submit your paper to eCampus. 

    For undergraduates, please make an appointment with an available writing assistant by either: (1) going online at accudemia.monmouth.edu; or (2) emailing us at writingservices@monmouth.edu.

    If emailing, students should email the following requests: date of appointment, time of appointment, the class it is for, the faculty member teaching the course, and to the best of their knowledge which formatting style they must use.

    After making the appointment, the student should then submit both their assignment and their paper (it is ok to submit a prewriting artifact, such as an outline, an annotation, etc.) via the new eCampus shell to the “Assignments” dropbox folder. The writing assistant with whom the student made the appointment will then access the submissions at the appointed time and use the feedback mechanism in the Assignments window to provide holistic feedback to the student. Students may submit no more than one paper per week (this is subject to change depending on tutor availability).

    As was the case in Fall 2020, in Spring 2021, students may also make an appointment for a synchronous, one-on-one Zoom session with an available writing assistant. Students must make the appointment through Accudemia and must be ready to be at a computer equipped with a webcamera and microphone at the appointed time. All Zoom sessions will be for 30 minutes only.

    If you require any assistance, please do not hesitate to contact us at writingservices@monmouth.edu or at 732-571-7542 (leave a voicemail).

    Photo image of inforgraphic for Remote Writing Support for Undergraduate Students: Click for larger view

    Click image to read and download flyer

    Key contact: Dr. Frank Fury – ffury@monmouth.edu


    Additional Resources:

    Infographics:

    Download Infographic PDF files for Printing:
    Email Management Tips  |  Online Learning Tips | Online Test-Taking Tips

    Be well, and please know that the CSS is here to assist in the learning process!