{"id":94590,"date":"2026-08-31T20:02:50","date_gmt":"2026-08-31T20:02:50","guid":{"rendered":"https:\/\/www.monmouth.edu\/career-development\/job\/event-management-experience-rotational-internship\/"},"modified":"2026-09-26T08:22:26","modified_gmt":"2026-09-26T12:22:26","slug":"event-management-experience-rotational-internship","status":"publish","type":"ch_job","link":"https:\/\/www.monmouth.edu\/career-development\/job\/event-management-experience-rotational-internship\/","title":{"rendered":"Event Management Experience &#8211; Rotational Internship"},"content":{"rendered":"<p style=\"text-align:center\">\u00a0<\/p>\n<p style=\"text-align:center\">ERIE EVENTS \u2013 INTERNSHIP PROGRAM<\/p>\n<p>\u00a0<\/p>\n<p style=\"text-align:justify\">\u00a0<\/p>\n<p style=\"text-align:justify\">POSITION:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<strong>Event Management Experience \u2013 Rotational Internship<\/strong><\/p>\n<p style=\"text-align:justify\">\u00a0<\/p>\n<p style=\"text-align:justify\">FACILITY:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Erie Insurance Arena<\/p>\n<p style=\"text-align:justify\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Bayfront Convention Center<\/p>\n<p style=\"text-align:justify\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0UPMC Ball Park<\/p>\n<p style=\"text-align:justify\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Warner Theatre\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p>\n<p style=\"text-align:justify\">\u00a0<\/p>\n<p style=\"text-align:justify\">REPORTS TO:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Various Erie Events department heads \u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p>\n<p style=\"text-align:justify\">\u00a0<\/p>\n<p>HOURY RANGE:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Paid Opportunity\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>WHO WE ARE:\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>\n<p>We are the hub of Erie\u2019s spectacular downtown entertainment and cultural district, operating four unique venues right in the heart of downtown.<\/p>\n<p>\u00a0At Erie Events, we are committed to feeding the future by providing opportunities for students to learn and grow through our paid internship program.<\/p>\n<p style=\"text-align:justify\">POSITION SUMMARY:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p>\n<p style=\"text-align:justify\">The Event Management Experience is a rotational internship program. This internship is a two-semester commitment, which will run through the months of September \u2013 May. This program is designed to provide hands-on learning experiences for those who are interested in careers in the hospitality and live entertainment industry. He\/she will rotate and focus on various areas of the business. These areas include Box Office, Food &amp; Beverage, Operations, Event Coordinating, and Security\/Production\/Guest Services Event Experience. \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p>\n<p>QUALIFICATIONS:\u00a0\u00a0\u00a0\u00a0\u00a0<\/p>\n<ul>\n<li>Junior or Senior enrolled in a university.<\/li>\n<li>Strong desire to learn along with professional drive<\/li>\n<li>Excellent verbal, written, and interpersonal communication skills<\/li>\n<li>Flexible schedule and available to work nights, weekends, and holidays.<\/li>\n<\/ul>\n<p style=\"text-align:center\">\u00a0<\/p>\n<p style=\"text-align:center\"><strong>ROTATIONAL EXPERIENCES \/ RESPONSIBILITIES:<\/strong><\/p>\n<p>\u00a0<\/p>\n<p><strong>Erie Insurance Arena \u2013 Food &amp; Beverage Experience:\u00a0<\/strong><\/p>\n<p>He\/she will work closely with the Erie Insurance Arena Concessions Operations Manager to learn and understand the following:\u00a0<\/p>\n<p>\u00a0<\/p>\n<ul>\n<li>Assist food &amp; beverage management during Erie Insurance Arena events that need assistance and problem solving.<\/li>\n<li>Work with team for event set up, which includes prep sheets and sign in sheets.<\/li>\n<li>Assist with end of event reporting and recordkeeping.<\/li>\n<li>Learn and assist with employee Arena scheduling in UKG.<\/li>\n<li>Assist management with ordering and food costing.<\/li>\n<li>Collaborate with building leaders regarding menu development.<\/li>\n<li>Assist with month end reporting and reconciliation.\u00a0<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>Erie Events \u2013 Box Office Experience<\/strong><\/p>\n<p>He\/she will work closely with the Box Office to learn and understand the following:\u00a0<\/p>\n<p>\u00a0<\/p>\n<ul>\n<li>Learn about Box Office operations including but not limited to sales.<\/li>\n<li>Place holds, set up presales and sales links per the show instructions.<\/li>\n<li>Observe, learn, and create a show build.<\/li>\n<li>Verify the floor is properly set\/numbered correctly.<\/li>\n<li>Work with show promoters to determine if show holds can be released.<\/li>\n<li>Issue payment to promoters or collect bank Wire info to send proceeds.<\/li>\n<li>Manage complimentary tickets from the promoter.<\/li>\n<li>Prepare Box Office Statement and prepare settlements.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>Erie Events \u2013Security\/Production\/Guest Services Event Experience:<\/strong><\/p>\n<p>He\/she will work closely with the Director of Safety and Security to learn and understand the following:<\/p>\n<p>\u00a0<\/p>\n<ul>\n<li>Complete assigned projects and research related to safety, security, emergency preparedness, and risk management.<\/li>\n<li>Attend security meetings and briefings to gain experience in event security operations.<\/li>\n<li>Become familiar with venue access control, restricted areas, credentials, and employee\/vendor access.<\/li>\n<li>Assist with reviewing incident reports and identifying trends or recurring security issues.<\/li>\n<li>Assist with monthly safety inspections of Erie Events facilities and document identified concerns.<\/li>\n<li>Assist with preparing security briefings, post orders, and event specific instructions.<\/li>\n<li>Assist with setting up and securing the Erie Insurance ramp for hockey games and other events.<\/li>\n<li>Rotate with Guest Services to learn patron assistance, customer service, ADA considerations, and crowd management.<\/li>\n<li>Rotate with Production to learn event setup, show operations, credentials, and backstage operations.<\/li>\n<li>Learn emergency evacuation, shelter-in-place, lockdown, and reunification procedures.<\/li>\n<li>Assist with security deployment planning for events.<\/li>\n<li>Learn the venue security screening process, including metal detectors, bag checks, and handheld wands.<\/li>\n<li>Assist with event risk assessments and learn how security concerns are identified and addressed.<\/li>\n<li>Review Erie Events emergency response plans and assist with updates or implementation when necessary.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>Bayfront Convention Center &#8211; Event Coordination Experience:\u00a0<\/strong><\/p>\n<p>He\/she will work closely with the Bayfront Convention Center Assistant General Manager \/ Sales team to learn and understand the following:\u00a0<\/p>\n<p>\u00a0<\/p>\n<ul>\n<li>Complete Property Tours of Bayfront Landing.<\/li>\n<li>Attend client site visits.<\/li>\n<li style=\"text-align:justify\">Learn the process of how to contract various events.<\/li>\n<li>How to detail an event and the distribution process.<\/li>\n<li>Learn the basics of how to prospect for Sales and how to close a sale \u2013 Sales Process 101.<\/li>\n<li>Follow up on leads for the Bayfront Convention Center.<\/li>\n<li>Develop Customer Service Skill Set<\/li>\n<li>Learn how to utilize internal CRM Sales Software \u2013 Microsoft Dynamics.<\/li>\n<li>Attend weekly BEO\u2019s Meetings (Banquet event Order) \u2013 have thorough understanding of the processes.<\/li>\n<li>Overview of Budgets, Revenue Generation, and PACE reports.<\/li>\n<li>Sales Space overview \u2013 what fits and where \u2013 space maximization.<\/li>\n<li>Overall briefing of Sales Market Segment breakdown, goals, and accountability<\/li>\n<\/ul>\n<p>\u00a0\u00a0<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_ch_employer_id":"25822","_ch_external_id":"11367452","_ch_location_state":"","_ch_location_city":"","_ch_is_ocr_job":"","_ch_expiration_date":"2026-10-01","_ch_apply_link":"https:\/\/monmouth.joinhandshake.com\/jobs\/11367452\/share_preview"},"ch_stakeholder":[],"ch_class_year":[],"ch_job_category":[89],"ch_career_skill":[],"ch_industry":[52],"class_list":["post-94590","ch_job","type-ch_job","status-publish","hentry","ch_job_category-internships","ch_industry-business-finance-real-estate"],"_links":{"self":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job\/94590","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job"}],"about":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/types\/ch_job"}],"wp:attachment":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/media?parent=94590"}],"wp:term":[{"taxonomy":"ch_stakeholder","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_stakeholder?post=94590"},{"taxonomy":"ch_class_year","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_class_year?post=94590"},{"taxonomy":"ch_job_category","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job_category?post=94590"},{"taxonomy":"ch_career_skill","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_career_skill?post=94590"},{"taxonomy":"ch_industry","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_industry?post=94590"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}