{"id":61043,"date":"2026-07-20T18:52:17","date_gmt":"2026-07-20T18:52:17","guid":{"rendered":"https:\/\/www.monmouth.edu\/career-development\/job\/office-services-representative-floater\/"},"modified":"2026-08-15T08:35:52","modified_gmt":"2026-08-15T12:35:52","slug":"office-services-representative-floater","status":"publish","type":"ch_job","link":"https:\/\/www.monmouth.edu\/career-development\/job\/office-services-representative-floater\/","title":{"rendered":"Office Services Representative &#8211; Floater"},"content":{"rendered":"<p>Under general supervision, will perform a variety\u00a0office services functions. Tasks\u00a0may include mail processing &amp; distribution, copy\/scan\/imaging\/ fax, hospitality, reception and records, depending on customer needs,\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><strong>Responsibilities:<\/strong><\/p>\n<p>\u00a0<\/p>\n<p><strong>CUSTOMER SERVICE<\/strong><\/p>\n<ul>\n<li>Insures total customer (internal &amp; external) satisfaction through understanding of customer expectations, proactive problem identification\/resolution, and maximizing opportunities to build relationships<\/li>\n<\/ul>\n<p><strong>MAIL\/PACKAGES\/POUCHES<\/strong><\/p>\n<ul>\n<li>Receive, sort, and deliver all incoming mail &amp; packages according to assigned floors and within established time frames Wrap, seal, weigh, affix postage and dispatch all outgoing mail\/packages in accordance with postal regulations<\/li>\n<li>Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)<\/li>\n<li>Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines; Log and deliver incoming overnight packages within established time frames<\/li>\n<li>Log outgoing and incoming items as required and review for accuracy\/completeness<\/li>\n<\/ul>\n<p><strong>SUPPLIES\/COPYING\/FAXING\/ADMINISTRATION<\/strong><\/p>\n<p>\u00a0<\/p>\n<ul>\n<li>Organize and distribute supplies to client; Verify and log orders upon delivery; Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers)<\/li>\n<li>Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc<\/li>\n<li>Estimate runtime on the small to medium photocopy jobs; Check all copies produced for quality and accuracy; Produce bound copies of work when requested; Deliver and pick up copy jobs<\/li>\n<li>May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings<\/li>\n<li>Operate facsimile machines; send and receive facsimiles; Keep complete and accurate logs of incoming and outgoing facsimiles; Where appropriate, generate activity and confirmation reports, and call the receiver to confirm receipt as necessary<\/li>\n<li>Perform other administrative duties from inserting, copying and photocopying to faxing as needed<\/li>\n<li>Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong><u>May possibly perform any of the following functions at the direction of the Site Manager:<\/u><\/strong><\/p>\n<ul>\n<li>Set up and maintain client\u2019s kitchen areas and conference rooms, order food and make coffee<\/li>\n<li>Provide reception work such as answering telephones, taking messages and greeting visitors<\/li>\n<li>Move boxes, supplies or furniture; replace light bulbs<\/li>\n<li>May be requested to perform document scanning<\/li>\n<li>Prepare outgoing items for shipping<\/li>\n<li>Additional responsibilities that other employees at that site do not perform<\/li>\n<li>May prepare reports in order to measure productivity and prepare billing charges<\/li>\n<\/ul>\n","protected":false},"featured_media":0,"template":"","meta":{"_ch_employer_id":"42039","_ch_external_id":"11222972","_ch_location_state":"","_ch_location_city":"","_ch_is_ocr_job":"","_ch_expiration_date":"2026-08-20","_ch_apply_link":"https:\/\/monmouth.joinhandshake.com\/jobs\/11222972\/share_preview"},"ch_stakeholder":[],"ch_class_year":[],"ch_job_category":[86],"ch_career_skill":[],"ch_industry":[52,53],"class_list":["post-61043","ch_job","type-ch_job","status-publish","hentry","ch_job_category-full-time","ch_industry-business-finance-real-estate","ch_industry-communication-marketing-arts-entertainment"],"_links":{"self":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job\/61043","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job"}],"about":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/types\/ch_job"}],"wp:attachment":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/media?parent=61043"}],"wp:term":[{"taxonomy":"ch_stakeholder","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_stakeholder?post=61043"},{"taxonomy":"ch_class_year","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_class_year?post=61043"},{"taxonomy":"ch_job_category","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job_category?post=61043"},{"taxonomy":"ch_career_skill","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_career_skill?post=61043"},{"taxonomy":"ch_industry","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_industry?post=61043"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}