{"id":57139,"date":"2026-07-14T18:09:44","date_gmt":"2026-07-14T18:09:44","guid":{"rendered":"https:\/\/www.monmouth.edu\/career-development\/job\/logistics-account-coordinator\/"},"modified":"2026-08-10T08:24:45","modified_gmt":"2026-08-10T12:24:45","slug":"logistics-account-coordinator","status":"publish","type":"ch_job","link":"https:\/\/www.monmouth.edu\/career-development\/job\/logistics-account-coordinator\/","title":{"rendered":"Logistics Account Coordinator"},"content":{"rendered":"<p>Echo is seeking an innovative Account Executive to manage relationships with our key accounts and proactively offer solutions based on shipping patterns and needs.\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>Our Managed Transportation department is laser-focused on providing excellent customer service to our contracted accounts. As an Account Executive, you will play an integral part in maintaining and growing positive client relationships by coordinating daily shipment requests through phone and email, confidently solving any issues that arise and proactively communicating issues or discrepancies. You will develop a profound understanding of both the fluctuating shipping market and how to navigate Echo\u2019s unique technology.\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><strong>Job Duties &amp; Responsibilities:<\/strong>\u00a0<\/p>\n<p>Partnering within teams and across departments, Account Executives serve as the main point of contact for managing the shipping process for our clients, including ensuring the accuracy and timeliness of billing and proactively notifying the client of any changes.\u00a0<\/p>\n<ul>\n<li>\u00a0Manage existing key account relationships and offer solutions based on shipping patterns and needs\u00a0<\/li>\n<li>\u00a0Confidently problem solve any issues, such as a missed pick up, late delivery, damaged freight or incorrect billing\u00a0<\/li>\n<li>\u00a0Proactively communicate any issues to the client\u00a0<\/li>\n<li>\u00a0Coordinate all daily shipments through phone, email and Echo\u2019s client-facing web portal\u00a0<\/li>\n<li>\u00a0Ensure accuracy and timeliness of billing while proactively notifying client of any changes\u00a0<\/li>\n<li>\u00a0Gain competency with Echo\u2019s technology and educate clients on the benefits of leveraging it\u00a0<\/li>\n<li>\u00a0Partner with other departments across Echo to track shipments, resolve any discrepancies and file claims completely and correctly in a timely manner\u00a0<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>Skills &amp; Qualifications:<\/strong>\u00a0<\/p>\n<ul>\n<li>\u00a0Bachelor&#8217;s degree<\/li>\n<li>\u00a0New graduate or 1-2 years of customer service experience in a business services environment\u00a0<\/li>\n<li>\u00a0Strong communication skills, both written and verbal\u00a0<\/li>\n<li>\u00a0Calm under pressure\u00a0<\/li>\n<li>\u00a0Superior business acumen\u00a0<\/li>\n<li>\u00a0Knowledgeable on relevant modes of transportation\u00a0<\/li>\n<li>\u00a0Team player mentality\u00a0<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>Work Environment: <\/strong>This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.<\/p>\n<p>\u00a0<\/p>\n<p><i>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran. #LI-SB2<\/i><\/p>\n<p>\u00a0<\/p>\n<p><strong>Benefits<\/strong><\/p>\n<p>For more information about our benefit offerings, please visit our careers page at <a target=\"_blank\" href=\"https:\/\/www.echo.com\/company\/careers\">https:\/\/www.echo.com\/company\/careers<\/a>.<\/p>\n<p>\u00a0<\/p>\n<p><strong>Compensation<\/strong><\/p>\n<p>$50,000.00 per year<\/p>\n<p>\u00a0<\/p>\n<p>This role is eligible for a bonus that is based on a combination of personal and business performance.<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_ch_employer_id":"22303","_ch_external_id":"11206685","_ch_location_state":"","_ch_location_city":"","_ch_is_ocr_job":"","_ch_expiration_date":"2026-08-14","_ch_apply_link":"https:\/\/monmouth.joinhandshake.com\/jobs\/11206685\/share_preview"},"ch_stakeholder":[],"ch_class_year":[],"ch_job_category":[86],"ch_career_skill":[],"ch_industry":[53],"class_list":["post-57139","ch_job","type-ch_job","status-publish","hentry","ch_job_category-full-time","ch_industry-communication-marketing-arts-entertainment"],"_links":{"self":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job\/57139","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job"}],"about":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/types\/ch_job"}],"wp:attachment":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/media?parent=57139"}],"wp:term":[{"taxonomy":"ch_stakeholder","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_stakeholder?post=57139"},{"taxonomy":"ch_class_year","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_class_year?post=57139"},{"taxonomy":"ch_job_category","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job_category?post=57139"},{"taxonomy":"ch_career_skill","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_career_skill?post=57139"},{"taxonomy":"ch_industry","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_industry?post=57139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}