{"id":56839,"date":"2026-07-31T20:21:42","date_gmt":"2026-07-31T20:21:42","guid":{"rendered":"https:\/\/www.monmouth.edu\/career-development\/job\/event-concierge-internship-fall-2026\/"},"modified":"2026-08-10T08:21:42","modified_gmt":"2026-08-10T12:21:42","slug":"event-concierge-internship-fall-2026","status":"publish","type":"ch_job","link":"https:\/\/www.monmouth.edu\/career-development\/job\/event-concierge-internship-fall-2026\/","title":{"rendered":"Event Concierge Internship (Fall 2026)"},"content":{"rendered":"<p><strong><u>POSITION SUMMARY:<\/u><\/strong><\/p>\n<p>The Event Concierge Internship is a 12-15 week summer program offered to juniors who are interested in a rewarding hospitality career. The individual selected for this opportunity will maintain high-touch, on-the-floor guest support with Nemacolin&#8217;s Conference Services Team throughout this supervised, hands-on learning experience.<\/p>\n<ul>\n<li>\n<u>Program Timeline:<\/u><\/p>\n<ul>\n<li>Weeks 1-3: Orientation, Shadowing, &amp; Reverse Shadowing\n<ul>\n<li>Foundation, observation, and supervised ownership<\/li>\n<\/ul>\n<\/li>\n<li>Weeks 4-11: On-the-Floor Support\n<ul>\n<li>Consistent execution with increasing independence<\/li>\n<\/ul>\n<\/li>\n<li>Final Weeks (Last 2 Weeks): Capstone Project &amp; Wrap-Up\n<ul>\n<li>Analysis, reflection, and value-add<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>\n<u>Skills Progression by Week:<\/u><\/p>\n<ul>\n<li>Weeks 1-3: Foundation<\/li>\n<li>Weeks 4-6: Core Execution<\/li>\n<li>Weeks 7-9: Advanced Support<\/li>\n<li>Weeks 10-13 (if applicable): Increased Independence<\/li>\n<li>Final Weeks: Capstone Skills<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong><u>ESSENTIAL FUNCTIONS:<\/u><\/strong><\/p>\n<p><i>The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.<\/i><\/p>\n<ul>\n<li>Maintain consistent, high-quality guest support for group and resort programs.<\/li>\n<li>Support Conference Services during peak periods and complex events.<\/li>\n<li>Support guest requests and group movements.<\/li>\n<li>Draft and assist with client communications.<\/li>\n<li>Coordinate with departments under direct supervision.<\/li>\n<li>Serve as the primary point of contact for meeting planners, ensuring all event details are communicated clearly and accurately to operational departments.<\/li>\n<li>Work closely with Convention Services and Catering Managers to ensure every event meets the highest standards and aligns with client expectations.<\/li>\n<li>Manage the day-to-day coordination of hotel events, overseeing event logistics and ensuring client needs are met from start to finish.<\/li>\n<li>Proactively resolve any issues that arise during events, ensuring a seamless experience for all attendees.<\/li>\n<li>Maintain thorough knowledge of hotel event spaces and group dynamics to provide expert guidance and support throughout the planning process.<\/li>\n<li>Participate in Pre-Convention Meetings, Banquet Event Order Meetings, and weekly Group Resume meetings to ensure all team members are aligned and prepared for upcoming events.<\/li>\n<li>Handle special projects assigned by the department leaders, contributing to the overall success of the events team.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong><u>KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:<\/u><\/strong><\/p>\n<ul>\n<li>Must be a junior currently enrolled in a college or university. Preference given to those studying hospitality with an interest in event coordination.<\/li>\n<li>At least one year of experience in a customer-facing role, demonstrating the ability to deliver exceptional service.<\/li>\n<li>Strong communication skills, both verbal and written, with the ability to professionally interact with guests, colleagues, and management.<\/li>\n<li>Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.<\/li>\n<li>A calm and problem-solving mindset when working under pressure, with a focus on addressing client needs efficiently.<\/li>\n<li>Detail-oriented, ensuring all event logistics are managed and executed according to plan.<\/li>\n<li>Flexibility to work varied schedules, including evenings, weekends, and holidays, based on the needs of the events.<\/li>\n<li>Ability to lift, move, and place items up to 30 pounds, and stand or walk for extended periods during shifts.<\/li>\n<\/ul>\n","protected":false},"featured_media":0,"template":"","meta":{"_ch_employer_id":"56836","_ch_external_id":"11263032","_ch_location_state":"","_ch_location_city":"","_ch_is_ocr_job":"","_ch_expiration_date":"2026-08-31","_ch_apply_link":"https:\/\/monmouth.joinhandshake.com\/jobs\/11263032\/share_preview"},"ch_stakeholder":[],"ch_class_year":[],"ch_job_category":[89],"ch_career_skill":[],"ch_industry":[53],"class_list":["post-56839","ch_job","type-ch_job","status-publish","hentry","ch_job_category-internships","ch_industry-communication-marketing-arts-entertainment"],"_links":{"self":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job\/56839","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job"}],"about":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/types\/ch_job"}],"wp:attachment":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/media?parent=56839"}],"wp:term":[{"taxonomy":"ch_stakeholder","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_stakeholder?post=56839"},{"taxonomy":"ch_class_year","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_class_year?post=56839"},{"taxonomy":"ch_job_category","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job_category?post=56839"},{"taxonomy":"ch_career_skill","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_career_skill?post=56839"},{"taxonomy":"ch_industry","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_industry?post=56839"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}