{"id":49534,"date":"2026-07-06T15:52:24","date_gmt":"2026-07-06T15:52:24","guid":{"rendered":"https:\/\/www.monmouth.edu\/career-development\/job\/patient-access-coordinator-2\/"},"modified":"2026-07-31T08:26:20","modified_gmt":"2026-07-31T12:26:20","slug":"patient-access-coordinator-2","status":"publish","type":"ch_job","link":"https:\/\/www.monmouth.edu\/career-development\/job\/patient-access-coordinator-2\/","title":{"rendered":"Patient Access Coordinator"},"content":{"rendered":"<p><strong>Why Join PT Solutions?<\/strong><\/p>\n<p>At PT Solutions Physical Therapy, we\u2019re more than just a private practice\u2014we\u2019re a clinician-founded, mission-driven community dedicated to expanding access to life-changing care.<\/p>\n<p>\u00a0<\/p>\n<p>In this role, you\u2019ll serve as the first point of contact for patients, managing check-in\/check-out, payments, and documentation while ensuring a positive and efficient clinic experience. You\u2019ll play a key role in maintaining accurate information, supporting clinic operations, and facilitating communication between patients and care teams.<\/p>\n<p>\u00a0<\/p>\n<p>At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you&#8217;re passionate about helping others and ready to grow in a supportive, forward-thinking organization\u2014this is your opportunity. <strong>Plus, we have been recognized as a USA Today Top Workplace five years in a row, including 2026!\u202f<\/strong><\/p>\n<p>\u00a0<\/p>\n<p><strong>Clinic Address:<\/strong><br \/>1401 Baptiste Dr<br \/>Suite 200<br \/>Paola,\u00a0Kansas\u00a066071<\/p>\n<p>\u00a0<\/p>\n<p><strong>What You Will Get<\/strong>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>In addition to the standard benefit offering, you can expect to receive:\u00a0<\/p>\n<ul>\n<li>Competitive compensation with ability to earn performance-based incentives<\/li>\n<li>Professional development through strategic internal platforms<\/li>\n<li>Opportunity for career progression with a nationwide physical therapy practice<\/li>\n<li>Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)<\/li>\n<li>Reimbursement for endurance race entry fees<br \/>\u00a0<\/li>\n<\/ul>\n<p><strong>Your Responsibilities as a Patient Access Coordinator<\/strong><\/p>\n<ul>\n<li>Greet patients, manage check-in\/check-out, verify information, and schedule follow-up appointments.<\/li>\n<li>Handle payments, explain financial responsibilities, and maintain accurate daily financial records.<\/li>\n<li>Support clinic operations by managing phones, schedules, referrals, and EMR documentation.<\/li>\n<li>Deliver a positive patient experience by assisting with questions and addressing concerns professionally.<\/li>\n<li>Ensure compliance with HIPAA, insurance processes, and accurate documentation standards.<\/li>\n<li>Collaborate with therapists and internal teams to coordinate care and resolve access or scheduling issues.<\/li>\n<li>Assist with clinic operations, special projects, and provide coverage support as needed.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>Required Skills &amp; Abilities<\/strong><\/p>\n<ul>\n<li>Strong communication and customer service skills.<\/li>\n<li>Ability to multitask and prioritize effectively in a busy clinic environment.<\/li>\n<li>High level of accuracy and attention to detail.<\/li>\n<li>Ability to collect payments and discuss financial responsibility confidently.<\/li>\n<li>Proficiency in Microsoft Office and comfort using multiple software systems.<\/li>\n<li>Professional, empathetic, and patient-centered approach.<\/li>\n<li>Ability to follow workflows, protocols, and compliance requirements.<\/li>\n<li>Strong problem-solving and conflict-resolution skills.<\/li>\n<li>Ability to work independently and as part of a team.\n<p>\u00a0<\/li>\n<\/ul>\n<p><strong>Qualifications<\/strong>\u00a0<\/p>\n<ul>\n<li>At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required).<\/li>\n<li>1\u20132 years of customer service or healthcare front office experience preferred.<\/li>\n<li>Experience using EMR systems and scheduling platforms strongly preferred.<\/li>\n<li>Must meet all compliance, background check, and onboarding requirements.<br \/>\u00a0<\/li>\n<\/ul>\n<p><strong>Schedule<\/strong><\/p>\n<ul>\n<li>Full Time: availability within 7am-7pm M-F<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>Compensation<\/strong><\/p>\n<p><u>Pay Range<\/u>: $17-19\/hr (<i>Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position<\/i>)<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_ch_employer_id":"19784","_ch_external_id":"11181572","_ch_location_state":"","_ch_location_city":"","_ch_is_ocr_job":"","_ch_expiration_date":"2026-08-06","_ch_apply_link":"https:\/\/monmouth.joinhandshake.com\/jobs\/11181572\/share_preview"},"ch_stakeholder":[],"ch_class_year":[],"ch_job_category":[86],"ch_career_skill":[],"ch_industry":[62],"class_list":["post-49534","ch_job","type-ch_job","status-publish","hentry","ch_job_category-full-time","ch_industry-healthcare-medicine-wellness"],"_links":{"self":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job\/49534","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job"}],"about":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/types\/ch_job"}],"wp:attachment":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/media?parent=49534"}],"wp:term":[{"taxonomy":"ch_stakeholder","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_stakeholder?post=49534"},{"taxonomy":"ch_class_year","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_class_year?post=49534"},{"taxonomy":"ch_job_category","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job_category?post=49534"},{"taxonomy":"ch_career_skill","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_career_skill?post=49534"},{"taxonomy":"ch_industry","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_industry?post=49534"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}