{"id":47014,"date":"2026-05-06T12:45:04","date_gmt":"2026-05-06T12:45:04","guid":{"rendered":"https:\/\/www.monmouth.edu\/career-development\/job\/operations-representative-2\/"},"modified":"2026-07-27T20:22:11","modified_gmt":"2026-07-28T00:22:11","slug":"operations-representative-2","status":"publish","type":"ch_job","link":"https:\/\/www.monmouth.edu\/career-development\/job\/operations-representative-2\/","title":{"rendered":"Operations Representative"},"content":{"rendered":"<p><strong>Key Responsibilities<\/strong><\/p>\n<p><strong>Freight Operations &amp; Execution<\/strong><\/p>\n<p>Support the coordination and execution of shipments from pickup through delivery<\/p>\n<p>Monitor load progress and communicate updates, delays, or issues as needed<\/p>\n<p>Assist in resolving service issues quickly and professionally<\/p>\n<p><strong>Systems &amp; Process Management<\/strong><\/p>\n<p>Enter and update load details in internal systems (including Transport Pro)<\/p>\n<p>Maintain accuracy across customer portals and tracking tools<\/p>\n<p>Ensure all shipment documentation is complete and organized<\/p>\n<p><strong>Communication &amp; Collaboration<\/strong><\/p>\n<p>Communicate with carriers, drivers, and internal teams to ensure smooth execution<\/p>\n<p>Partner with Carrier Sales and Account Management to support customer needs<\/p>\n<p>Provide timely, clear updates to all stakeholders<\/p>\n<p><strong>Carrier Sales Exposure &amp; Development<\/strong><\/p>\n<p>Learn how to bid on spot freight and understand market pricing<\/p>\n<p>Assist in sourcing and vetting carriers to cover loads<\/p>\n<p>Gain exposure to rate negotiation and carrier relationship management<\/p>\n<p>Develop knowledge of freight lanes, capacity, and market trends<\/p>\n<p>\u00a0<\/p>\n<p><strong>Qualifications<\/strong><\/p>\n<p>High school diploma or equivalent required; associate\u2019s degree preferred<\/p>\n<p>Strong attention to detail and organizational skills<\/p>\n<p>Ability to multitask in a fast-paced environment<\/p>\n<p>Excellent written and verbal communication skills<\/p>\n<p>Proficiency in Google Suite and\u00a0<\/p>\n<p>Strong work ethic, dependability, and team-oriented mindset<\/p>\n<p>\u00a0<\/p>\n<p><strong>Additional information<\/strong><\/p>\n<p>This role offers a clear path into Carrier Sales or Account Management, providing hands-on experience in both operational execution and revenue-driving activities within the business.<\/p>\n<p>\u00a0<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_ch_employer_id":"45710","_ch_external_id":"11023184","_ch_location_state":"","_ch_location_city":"","_ch_is_ocr_job":"","_ch_expiration_date":"2026-08-01","_ch_apply_link":"https:\/\/monmouth.joinhandshake.com\/jobs\/11023184\/share_preview"},"ch_stakeholder":[],"ch_class_year":[],"ch_job_category":[86],"ch_career_skill":[],"ch_industry":[53],"class_list":["post-47014","ch_job","type-ch_job","status-publish","hentry","ch_job_category-full-time","ch_industry-communication-marketing-arts-entertainment"],"_links":{"self":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job\/47014","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job"}],"about":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/types\/ch_job"}],"wp:attachment":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/media?parent=47014"}],"wp:term":[{"taxonomy":"ch_stakeholder","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_stakeholder?post=47014"},{"taxonomy":"ch_class_year","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_class_year?post=47014"},{"taxonomy":"ch_job_category","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job_category?post=47014"},{"taxonomy":"ch_career_skill","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_career_skill?post=47014"},{"taxonomy":"ch_industry","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_industry?post=47014"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}