{"id":41666,"date":"2026-07-09T22:43:36","date_gmt":"2026-07-09T22:43:36","guid":{"rendered":"https:\/\/www.monmouth.edu\/career-development\/job\/front-desk-receptionist-7\/"},"modified":"2026-07-20T20:23:24","modified_gmt":"2026-07-21T00:23:24","slug":"front-desk-receptionist-7","status":"publish","type":"ch_job","link":"https:\/\/www.monmouth.edu\/career-development\/job\/front-desk-receptionist-7\/","title":{"rendered":"Front Desk Receptionist"},"content":{"rendered":"<p><strong>Position Description: Front Desk Receptionist\u00a0<\/strong><\/p>\n<p>\u00a0<\/p>\n<p><strong>About Valleyview Injury + Physical Medicine<\/strong><br \/>Valleyview Injury + Physical Medicine is an integrated clinic with Medical, Chiropractic, Physical Therapy, Acupuncture, and Massage Therapy teams working together in one convenient location.<\/p>\n<p><i>Our purpose is to provide the highest level of integrated health care by combining advanced medical technology and natural healing methods. Our goals are to empower as many people as possible to restore their health, improve their quality of life, and live pain-free\u2014naturally.<\/i><\/p>\n<p>\u00a0<\/p>\n<p>Job Summary<\/p>\n<p>We\u2019re seeking an energetic, organized, and patient-centered <strong>Front Desk Receptionist<\/strong> to be the welcoming face of our clinic. In this role you\u2019ll manage front-desk operations, scheduling in ChiroTouch, incoming calls, and new-patient intake\u2014delivering a consistently professional experience in a fast-paced, team-based environment.<\/p>\n<p>Position Details<\/p>\n<ul>\n<li>\n<strong>Job type:<\/strong> Full-time, 30-40 hours per week<\/li>\n<li>\n<strong>Pay range:<\/strong> $18.00 to $24.00 DOE<\/li>\n<li>\n<strong>Schedule:<\/strong> Monday \u2013 Friday 8:00 AM to 7:00 PM, varied schedule\u00a0<\/li>\n<li>\n<strong>Work location:<\/strong> Gresham, OR\u00a0<\/li>\n<li>\n<strong>Benefits:<\/strong> Employee discount for medical care\u00a0<\/li>\n<\/ul>\n<p>Key Responsibilities<\/p>\n<ul>\n<li>Create a welcoming, professional experience for every patient (check-in\/check-out, directions, questions).<\/li>\n<li>Answer and route calls on a multi-line phone system using excellent phone etiquette.<\/li>\n<li>Schedule new and follow-up appointments in <strong>ChiroTouch<\/strong> based on provider treatment plans.<\/li>\n<li>Process new-patient intake: paperwork support, insurance verification, ID\/insurance collection, scanning, and patient record updates in the EMR.<\/li>\n<li>Collect payments and ensure patients are appropriately processed at the end of treatment.<\/li>\n<li>Maintain accurate documentation: data entry, filing, chart organization, and correspondence (email\/fax\/mail) with strong attention to detail.<\/li>\n<li>Support daily clinic flow by preparing the front office\/waiting area for patient arrival and for the next day at close.<\/li>\n<li>Educate patients on clinic services and help remove barriers to care (reminders, accountability, answering common questions).<\/li>\n<li>Partner with providers and teammates to coordinate patient and clinic needs in a fast-paced environment.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p>Qualifications<\/p>\n<p>Required<\/p>\n<ul>\n<li>High school diploma or equivalent<\/li>\n<li><strong>Bilingual (Spanish\/English)<\/strong><\/li>\n<li>2+ years of customer service experience<\/li>\n<li>1+ year of medical office or similar healthcare front desk experience<\/li>\n<li>Computers and data entry; proficiency with Microsoft Office (Word, Excel, Outlook) and\/or Google Workspace<\/li>\n<li>Experience with multi-line phone systems and strong phone etiquette<\/li>\n<li>Strong organization, proofreading, and attention to detail; able to prioritize and multitask<\/li>\n<li>Insurance experience: MVA, Workers\u2019 Compensation, major medical, and Medicaid<\/li>\n<li>Comfort discussing treatment plans, collecting co-pays\/self-pay balances, and helping patients stay on schedule<\/li>\n<li>Entrepreneurial mindset, initiative, and comfort working with some ambiguity while following established processes<\/li>\n<li>Reliable attendance, professional appearance, and excellent interpersonal communication<\/li>\n<\/ul>\n<p>Preferred<\/p>\n<ul>\n<li>Associate degree<\/li>\n<li>Experience with <strong>ChiroTouch<\/strong> or similar EMR\/scheduling software<\/li>\n<\/ul>\n<p>Work Environment &amp; Physical Requirements<\/p>\n<ul>\n<li>Primarily front-office clinic setting; frequent sitting\/standing and walking.<\/li>\n<li>Frequent phone\/computer use; ability to learn and navigate clinic systems.<\/li>\n<li>Ability to lift to 50 lbs. occasionally (files\/supplies) and assist with routine office tasks.<\/li>\n<\/ul>\n<p>Equal Opportunity Employer<\/p>\n<p>Valleyview Injury + Physical Medicine is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants, and we make employment decisions based on qualifications, merit, and business needs.<\/p>\n<p>\u00a0<\/p>\n<p>Employee Benefits<\/p>\n<ul>\n<li>Paid holidays\n<ul>\n<li>New Year&#8217;s Day<\/li>\n<li>Memorial Day<\/li>\n<li>July 4th<\/li>\n<li>Labor Day\u00a0<\/li>\n<li>Thanksgiving Day<\/li>\n<li>Christmas Day<\/li>\n<\/ul>\n<\/li>\n<li>Discounted medical care for massage and acupuncture<\/li>\n<li>Complementary chiropractic care\u00a0<\/li>\n<\/ul>\n","protected":false},"featured_media":0,"template":"","meta":{"_ch_employer_id":"41663","_ch_external_id":"11160351","_ch_location_state":"","_ch_location_city":"","_ch_is_ocr_job":"","_ch_expiration_date":"2026-07-26","_ch_apply_link":"https:\/\/monmouth.joinhandshake.com\/jobs\/11160351\/share_preview"},"ch_stakeholder":[],"ch_class_year":[],"ch_job_category":[86],"ch_career_skill":[],"ch_industry":[62],"class_list":["post-41666","ch_job","type-ch_job","status-publish","hentry","ch_job_category-full-time","ch_industry-healthcare-medicine-wellness"],"_links":{"self":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job\/41666","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job"}],"about":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/types\/ch_job"}],"wp:attachment":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/media?parent=41666"}],"wp:term":[{"taxonomy":"ch_stakeholder","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_stakeholder?post=41666"},{"taxonomy":"ch_class_year","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_class_year?post=41666"},{"taxonomy":"ch_job_category","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job_category?post=41666"},{"taxonomy":"ch_career_skill","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_career_skill?post=41666"},{"taxonomy":"ch_industry","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_industry?post=41666"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}