{"id":37198,"date":"2026-07-15T16:33:32","date_gmt":"2026-07-15T16:33:32","guid":{"rendered":"https:\/\/www.monmouth.edu\/career-development\/job\/entry-level-network-support-specialist\/"},"modified":"2026-07-15T20:23:05","modified_gmt":"2026-07-16T00:23:05","slug":"entry-level-network-support-specialist","status":"publish","type":"ch_job","link":"https:\/\/www.monmouth.edu\/career-development\/job\/entry-level-network-support-specialist\/","title":{"rendered":"Entry Level Network Support Specialist"},"content":{"rendered":"<p><strong>Entry Level Network Support Specialist<\/strong><\/p>\n<p><strong>Hamilton Township, NJ 08691, USA<\/strong><\/p>\n<p><strong>Job Description<\/strong><\/p>\n<p><strong>Essential Functions:<\/strong><\/p>\n<ul>\n<li>Customer service and communication skills: Translating technical concepts and terms into clear verbose instructions for our end-users and clients keeping patience and empathy in mind throughout.<\/li>\n<li>Troubleshooting hardware and software issues: Diagnose and resolve or escalate reported issues across all computers, printers, mobile devices and associated peripherals within the organization.<\/li>\n<li>Cloud Computing: Familiarity with Exchange Online, Sharepoint, OneDrive, Azure AD, creating users, mailboxes, distribution and security groups.<\/li>\n<li>Proficiency in navigating, deploying and triaging of Windows operating systems. \u00a0<\/li>\n<li>Active Directory\/Windows Domain: Clear understanding in the basic functions of a Windows domain and daily upkeep of users, groups, object with Microsoft Active Directory.<\/li>\n<li>Network fundamentals: Knowledge of basic networking protocols, IP addressing, DNS, DHCP and the techniques needed to properly diagnose and maintain devices relying on these fundamentals.<\/li>\n<li>Remote Support: Knowledge and experience in supporting end-users and non-human devices with remote connectivity software.<\/li>\n<li>Cybersecurity Awareness: Familiarity with best practices surrounding threat detection software, multi-factor authentication, methods for identifying and reporting potential threats, and resilliance against social engineering.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>Additional Responsibilities:<\/strong><\/p>\n<ul>\n<li>Performs other similar or related duties as required or assigned.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>Job Qualifications<\/strong>:\u00a0 <i>General <strong>K<\/strong>nowledge, <strong>S<\/strong>kills, and <strong>A<\/strong>bilities (KSA\u2019s) required<\/i><\/p>\n<ul>\n<li>Strong troubleshooting skills with server, client and cloud environments<\/li>\n<li>Working knowledge with DHCP, DNS, Active Directory, Microsoft Exchange<\/li>\n<li>Willingness to learn specialized inhouse software<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>Physical Demands: <\/strong><i>Physical, Mental and workplace Environment Conditions<\/i><\/p>\n<ul>\n<li>The employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and walk.<\/li>\n<li>The employee must regularly lift and\/or move up to 5 lbs and occasionally lift and\/or move up to 20 lbs.<\/li>\n<li>Specific vision abilities required by this job include: close vision, distance vision, color vision &amp; focus.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>Working Conditions: <\/strong><i>Workplace Environment Conditions<\/i><\/p>\n<ul>\n<li>Normal Office Environment<\/li>\n<li>The noise level in this environment is usually mild to moderate<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>Education and Experience:<\/strong><\/p>\n<ul>\n<li>Technical School Diploma or College degree<\/li>\n<li>A+, Network +, MCP or related certification is desirable.<\/li>\n<li>1-2 years of network support experience preferred<\/li>\n<li>Background in medical, clinical or diagnostic environment is a plus.<\/li>\n<\/ul>\n<p><strong>We Offer:<\/strong><\/p>\n<ul>\n<li>Medical, Dental &amp; Vision Insurance<\/li>\n<li>Competitive Salary<\/li>\n<li>Short and Long Term Disability<\/li>\n<li>Life Insurance<\/li>\n<li>Dependent Care Flex Spending Account<\/li>\n<li>Voluntary Policies (Accident, Hospital Indemnity, Critical Illness &amp; Supplemental STD)<\/li>\n<li>Legal Plan &amp; Identity Theft Protection<\/li>\n<li>401(k) Plan<\/li>\n<li>Paid Vacation &amp; Holiday<\/li>\n<li>Business Casual Environment<\/li>\n<li>Credit Union<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p>Visit us at <a target=\"_blank\" href=\"http:\/\/www.genesisglobalgrp.com\/\">http:\/\/www.genesisglobalgrp.com<\/a><\/p>\n<p>Genesis Global Group is an equal opportunity employer.\u00a0<\/p>\n<p>\u00a0<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_ch_employer_id":"14064","_ch_external_id":"11210163","_ch_location_state":"","_ch_location_city":"","_ch_is_ocr_job":"","_ch_expiration_date":"2026-08-15","_ch_apply_link":"https:\/\/monmouth.joinhandshake.com\/jobs\/11210163\/share_preview"},"ch_stakeholder":[],"ch_class_year":[],"ch_job_category":[86],"ch_career_skill":[],"ch_industry":[65],"class_list":["post-37198","ch_job","type-ch_job","status-publish","hentry","ch_job_category-full-time","ch_industry-science-technology-innovation"],"_links":{"self":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job\/37198","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job"}],"about":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/types\/ch_job"}],"wp:attachment":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/media?parent=37198"}],"wp:term":[{"taxonomy":"ch_stakeholder","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_stakeholder?post=37198"},{"taxonomy":"ch_class_year","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_class_year?post=37198"},{"taxonomy":"ch_job_category","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job_category?post=37198"},{"taxonomy":"ch_career_skill","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_career_skill?post=37198"},{"taxonomy":"ch_industry","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_industry?post=37198"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}