{"id":31281,"date":"2026-07-06T18:37:27","date_gmt":"2026-07-06T18:37:27","guid":{"rendered":"https:\/\/www.monmouth.edu\/career-development\/job\/cupcake-ambassador\/"},"modified":"2026-07-07T20:23:21","modified_gmt":"2026-07-08T00:23:21","slug":"cupcake-ambassador","status":"publish","type":"ch_job","link":"https:\/\/www.monmouth.edu\/career-development\/job\/cupcake-ambassador\/","title":{"rendered":"Cupcake Ambassador"},"content":{"rendered":"<p>At Molly\u2019s Cupcakes, we don\u2019t just sell award-winning cupcakes \u2014 we create joyful and memorable customer experiences.<\/p>\n<p>We\u2019re hiring a <strong>friendly, outgoing, and self-motivated Cupcake Ambassador \/ Retail Associate<\/strong> to join our team. This role is ideal for someone who loves working with people, brings positive energy to every shift, and thrives in a fast-paced retail environment.<\/p>\n<p>This position may work at both of our Cincinnati retail locations, including <strong>Factory52<\/strong>, our small but high-energy shop inside a busy food hall, and <strong>Liberty Center<\/strong>. Because some shifts may be worked independently, we\u2019re looking for someone who is confident working alone, takes initiative, and knows how to deliver excellent customer service without needing constant supervision.<\/p>\n<p>If you\u2019re warm, dependable, engaging, and excited to be part of a fun dessert brand, we\u2019d love to hear from you.<\/p>\n<p>Responsibilities<\/p>\n<ul>\n<li>Provide exceptional customer service to every guest<\/li>\n<li>Greet customers warmly and create a welcoming, upbeat experience<\/li>\n<li>Educate guests on cupcake flavors, cakes, seasonal offerings, and other desserts<\/li>\n<li>Recommend products and help customers choose items they\u2019ll love<\/li>\n<li>Operate the POS system\/register accurately and efficiently<\/li>\n<li>Keep the bakery retail area, display case, and service station clean, organized, and stocked<\/li>\n<li>Complete opening and closing duties<\/li>\n<li>Work efficiently during busy rushes while maintaining a positive attitude<\/li>\n<li>Represent the Molly\u2019s Cupcakes brand with professionalism, enthusiasm, and integrity<\/li>\n<li>Work both independently and as part of a team<\/li>\n<\/ul>\n<p>Qualifications<\/p>\n<ul>\n<li>Friendly, energetic, and professional personality<\/li>\n<li>Strong communication and customer service skills<\/li>\n<li>Comfortable working in a fast-paced environment<\/li>\n<li>Able to multitask, stay organized, and remain calm under pressure<\/li>\n<li>Self-starter who can work independently and stay productive<\/li>\n<li>Dependable and punctual<\/li>\n<li>Flexible availability, including evenings, weekends, and holidays<\/li>\n<li>Retail, food service, bakery, caf\u00e9, or hospitality experience is a plus, but not required<\/li>\n<\/ul>\n<p>Ideal Candidate<\/p>\n<p>This role is a great fit for someone who:<\/p>\n<ul>\n<li>Naturally connects with people and enjoys conversation<\/li>\n<li>Brings high energy and enthusiasm to customer interactions<\/li>\n<li>Feels confident owning a small space and staying engaged during solo shifts<\/li>\n<li>Notices what needs to be done and jumps in without being asked<\/li>\n<li>Takes pride in cleanliness, presentation, and hospitality<\/li>\n<li>Can keep up with high-volume service while making customers feel special<\/li>\n<\/ul>\n<p>Work Environment<\/p>\n<ul>\n<li>Fast-paced retail bakery environment<\/li>\n<li>Some shifts may be worked independently<\/li>\n<li>Factory52 location is inside a busy food hall and requires strong customer engagement and confidence<\/li>\n<li>Evening, weekend, and holiday availability is important<\/li>\n<\/ul>\n<p>Benefits<\/p>\n<ul>\n<li>Employee discount<\/li>\n<li>Growth opportunities<\/li>\n<li>Fun, supportive team environment<\/li>\n<li>Opportunity to be part of a brand centered around quality, creativity, and community<\/li>\n<\/ul>\n","protected":false},"featured_media":0,"template":"","meta":{"_ch_employer_id":"31278","_ch_external_id":"11182455","_ch_location_state":"","_ch_location_city":"","_ch_is_ocr_job":"","_ch_expiration_date":"2026-08-05","_ch_apply_link":"https:\/\/monmouth.joinhandshake.com\/jobs\/11182455\/share_preview"},"ch_stakeholder":[],"ch_class_year":[],"ch_job_category":[86],"ch_career_skill":[],"ch_industry":[56],"class_list":["post-31281","ch_job","type-ch_job","status-publish","hentry","ch_job_category-full-time","ch_industry-consumer-services-hospitality-retail"],"_links":{"self":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job\/31281","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job"}],"about":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/types\/ch_job"}],"wp:attachment":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/media?parent=31281"}],"wp:term":[{"taxonomy":"ch_stakeholder","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_stakeholder?post=31281"},{"taxonomy":"ch_class_year","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_class_year?post=31281"},{"taxonomy":"ch_job_category","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job_category?post=31281"},{"taxonomy":"ch_career_skill","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_career_skill?post=31281"},{"taxonomy":"ch_industry","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_industry?post=31281"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}