{"id":24196,"date":"2026-06-03T19:31:49","date_gmt":"2026-06-03T19:31:49","guid":{"rendered":"https:\/\/www.monmouth.edu\/career-development\/job\/client-services-manager-2\/"},"modified":"2026-06-30T08:31:21","modified_gmt":"2026-06-30T12:31:21","slug":"client-services-manager-2","status":"publish","type":"ch_job","link":"https:\/\/www.monmouth.edu\/career-development\/job\/client-services-manager-2\/","title":{"rendered":"Client Services Manager"},"content":{"rendered":"<p>Homes for Independent Living, a MyPath company, provides an array of service models in a variety of residential settings. We support people through individualized service plans that range from high personal care needs to those who present complex behavioral challenges. We are looking for a\u00a0<strong>Client Services Manager<\/strong>\u00a0<strong>(CSM)<\/strong>\u00a0to join our team. The CSM ensures the execution of the highest quality services and customer service for clients, guardians, families and funding representatives. You will provide day-to-day leadership, care plan implementation and management, oversight and support to up to 12 residential program sites.<\/p>\n<p>\u00a0<\/p>\n<p>As a\u00a0<i><strong>Client Services Manager<\/strong><\/i>, you will:<\/p>\n<p>Maintain quality systems, processes and client services by providing oversight and support of assigned programs<\/p>\n<p>Performs human resource management for direct reports and supports staff in their professional development<\/p>\n<p>Develops effective communication strategies between employees, supervisors, clients, client guardians, and care management teams.<\/p>\n<p>Oversees client service planning and collaborates on developing quantifiable success factors<\/p>\n<p>Manage the fiscal performance of assigned programs, investigating and accounting for variances from budget, and developing plans of correction.<\/p>\n<p>Promotes compliance and standardization regarding regulatory, contractual and company standards<\/p>\n<p>\u00a0<\/p>\n<p>Benefits:<\/p>\n<p>Base salary with premium pay for evenings or weekends<\/p>\n<p>Referral Bonus Program &#8211;\u00a0$2,000 Bonus per positive referral<\/p>\n<p>Health, Dental, Vision, 401k, Life Insurance, Paid Time off, Company Stock<\/p>\n<p>Employee Assistance Programs<\/p>\n<p>ESOP benefits<\/p>\n<p>\u00a0<\/p>\n<p>Qualifications:<\/p>\n<p>Minimum of 18 years of age<\/p>\n<p>High School Diploma or GED, bachelor\u2019s degree preferred<\/p>\n<p>3 years of experience overseeing multi-site behavioral AFH or CBRF programs<\/p>\n<p>Valid Driver\u2019s License with 3 years of acceptable driving record, required<\/p>\n<p>Successful completion of a caregiver background check, TB, and Health Screen<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_ch_employer_id":"13784","_ch_external_id":"11099639","_ch_location_state":"","_ch_location_city":"","_ch_is_ocr_job":"","_ch_expiration_date":"2026-07-04","_ch_apply_link":"https:\/\/monmouth.joinhandshake.com\/jobs\/11099639\/share_preview"},"ch_stakeholder":[],"ch_class_year":[],"ch_job_category":[86],"ch_career_skill":[],"ch_industry":[62],"class_list":["post-24196","ch_job","type-ch_job","status-publish","hentry","ch_job_category-full-time","ch_industry-healthcare-medicine-wellness"],"_links":{"self":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job\/24196","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job"}],"about":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/types\/ch_job"}],"wp:attachment":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/media?parent=24196"}],"wp:term":[{"taxonomy":"ch_stakeholder","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_stakeholder?post=24196"},{"taxonomy":"ch_class_year","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_class_year?post=24196"},{"taxonomy":"ch_job_category","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job_category?post=24196"},{"taxonomy":"ch_career_skill","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_career_skill?post=24196"},{"taxonomy":"ch_industry","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_industry?post=24196"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}