INNS OF AURORA, LLC. CORE VALUES:<\/p>\n
While our employees\u2019 skill-sets vary greatly from position to position, our core set of values remain the same. As an Inns of Aurora, LLC employee, learning and exemplifying these characteristics is a key part to your success. All Inns of Aurora employees are expected to demonstrate the following characteristics as defined in the Inns of Aurora, LLC handbook:<\/p>\n
\u00a0<\/p>\n
\u2022 Courage<\/p>\n
\u2022 Initiative<\/p>\n
\u2022 Dependability<\/p>\n
\u2022 Flexibility<\/p>\n
\u2022 Integrity<\/p>\n
\u2022 Judgment<\/p>\n
\u2022 Respect for others<\/p>\n
\u00a0<\/p>\n
POSITION PURPOSE:<\/p>\n
\u2022 The Restaurant Manager is responsible for supervising and managing staff, daily operations of the restaurant performance as well as maintaining high standards of food, service, health and safety, and guest experience.<\/p>\n
\u00a0<\/p>\n
RESPONSIBILITIES\/DUTIES\/FUNCTIONS\/TASKS:<\/p>\n
1. Guest Operations:<\/p>\n
\u2022 Maintain a strong presence in the restaurant; ensure guests are greeted at the door and their orders are taken promptly and correctly<\/p>\n
\u2022 Personally respond to all guest complaints<\/p>\n
\u2022 Closely monitor guest dining experiences<\/p>\n
\u2022 Build positive clientele relationships with repeat guests<\/p>\n
\u2022 Create and maintain bar menus<\/p>\n
\u2022 Monitor food and beverage presentations and monitor expediting process<\/p>\n
\u2022 Report all restaurant complaints and communicate day-to-day matters to general manager; read and review daily guest survey responses<\/p>\n
\u2022 Maintain and promote cleanliness standards, quality control, hygiene, health and safety<\/p>\n
\u2022 Ensure cleanliness of restaurant and bar areas before, during and after meal periods<\/p>\n
\u2022 Coordinate opening and closing procedures<\/p>\n
\u2022 Requisition of restaurant supplies (candles, menus, etc.)<\/p>\n
2. Personnel Management:<\/p>\n
\u2022 Design weekly schedules<\/p>\n
\u2022 Train all staff for job competence and ensure staff is aware of restaurant policies and procedures including service standard for F&B and guest service standards<\/p>\n
\u2022 Manage and remediate all staff conflicts, including disciplinary action<\/p>\n
\u2022 Manage hiring and termination procedures, including interviews and staffing decisions using company procedures<\/p>\n
\u2022 Train, supervise, and monitor food sanitation and safety procedures in the dining rooms, bar and service areas<\/p>\n
\u2022 Train and monitor compliance of staff with guest check procedures<\/p>\n
\u2022 Ensure all employees adhere to code of conduct and company\u2019s uniform standards, as defined in the IOA handbook<\/p>\n
\u2022 Ensure alcohol awareness programs, such as TIPS, are followed<\/p>\n
\u2022 Adhere to all work rules, procedures and policies established by the hotel and restaurant, including but not limited to, those contained in the employee handbook<\/p>\n
\u2022 Demonstrate the leadership qualities as outlined in the Hospitality Partners Leadership Job Requirement Chart<\/p>\n
3. Inventory Management\/Financials:<\/p>\n
\u2022 Maintain and order proper amounts of wines, liquor, beer etc. for restaurant and banquet<\/p>\n
\u2022 Check and monitor inventory on weekly\/monthly basis<\/p>\n
\u2022 Supervise settlement of guest bills in accordance to hotel and\/or restaurant policy<\/p>\n
\u2022 Achieve and maintain budgeted covers and create goals to strive to improve over the year<\/p>\n
\u2022 Follow up on accounting issues and resolve accordingly<\/p>\n
\u2022 Assist with design and implementation of experiential packages<\/p>\n
\u2022 Manage cash drawer throughout the shift and during opening\/closing procedures, as necessary<\/p>\n
\u2022 Conduct P&L analysis and monthly variance report<\/p>\n
\u2022 Complete weekly payroll<\/p>\n
4. Marketing:<\/p>\n
\u2022 Conduct continuous market research in the trends of service styles, menus, cocktails, wine, etc.<\/p>\n
\u2022 Suggest, create and implement marketing initiatives, promotions, etc.<\/p>\n
\u2022 Develop and implement creative strategies to increase revenue<\/p>\n
\u2022 Network with local consumers and businesses to advertise our products and services<\/p>\n
\u2022 Select wines and meet with vendors and on an on-going basis and network with local wineries<\/p>\n
\u2022 Develop, implement and assess in-house promotions<\/p>\n
\u00a0<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_ch_employer_id":"22429","_ch_external_id":"11094779","_ch_location_state":"","_ch_location_city":"","_ch_is_ocr_job":"","_ch_expiration_date":"2026-07-03","_ch_apply_link":"https:\/\/monmouth.joinhandshake.com\/jobs\/11094779\/share_preview"},"ch_stakeholder":[],"ch_class_year":[],"ch_job_category":[86],"ch_career_skill":[],"ch_industry":[53],"class_list":["post-22432","ch_job","type-ch_job","status-publish","hentry","ch_job_category-full-time","ch_industry-communication-marketing-arts-entertainment"],"_links":{"self":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job\/22432","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job"}],"about":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/types\/ch_job"}],"wp:attachment":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/media?parent=22432"}],"wp:term":[{"taxonomy":"ch_stakeholder","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_stakeholder?post=22432"},{"taxonomy":"ch_class_year","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_class_year?post=22432"},{"taxonomy":"ch_job_category","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job_category?post=22432"},{"taxonomy":"ch_career_skill","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_career_skill?post=22432"},{"taxonomy":"ch_industry","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_industry?post=22432"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}