{"id":21073,"date":"2026-06-09T19:41:29","date_gmt":"2026-06-09T19:41:29","guid":{"rendered":"https:\/\/www.monmouth.edu\/career-development\/job\/front-office-healthcare-intern\/"},"modified":"2026-06-30T08:12:00","modified_gmt":"2026-06-30T12:12:00","slug":"front-office-healthcare-intern","status":"publish","type":"ch_job","link":"https:\/\/www.monmouth.edu\/career-development\/job\/front-office-healthcare-intern\/","title":{"rendered":"Front Office Healthcare Intern"},"content":{"rendered":"

Front Office Healthcare Intern<\/strong><\/p>\n

Overview<\/strong><\/p>\n

Synergy Health 360 is seeking a motivated, professional, and detail-oriented Healthcare Front Desk Admin Intern to support the daily operations of our wellness and medical practice in Phoenix AZ. This internship is designed for individuals interested in gaining hands-on experience in healthcare administration, patient relations, and medical office operations. The ideal candidate is organized, customer-focused, and eager to learn in a fast-paced healthcare environment.<\/p>\n

This role begins with a 30-day unpaid training period. Upon successful completion of the training program and satisfactory performance, the position will transition into a paid role.<\/strong><\/p>\n

Responsibilities<\/strong><\/p>\n

Greet and welcome patients, visitors, and vendors in a friendly and professional manner.<\/p>\n

Answer and direct incoming phone calls, emails, and inquiries.<\/p>\n

Schedule, confirm, and reschedule patient appointments.<\/p>\n

Assist patients with completing intake forms and required documentation.<\/p>\n

Verify patient information and maintain accurate records in the electronic medical record (EMR) system.<\/p>\n

Check patients in and out for appointments.<\/p>\n

Assist with patient communications, appointment reminders, and follow-up calls.<\/p>\n

Maintain organized patient files and administrative records.<\/p>\n

Support front office operations, including scanning, filing, and document management.<\/p>\n

Assist with insurance verification and patient billing inquiries as directed.<\/p>\n

Help maintain a clean, organized, and welcoming reception area.<\/p>\n

Collaborate with clinical and administrative staff to ensure a seamless patient experience.<\/p>\n

Perform other administrative duties as assigned.<\/p>\n

Qualifications<\/strong><\/p>\n

High school diploma required; currently enrolled in or recently completed a healthcare administration, business administration, medical assisting, or related program preferred.<\/p>\n

Strong verbal and written communication skills.<\/p>\n

Excellent customer service and interpersonal skills.<\/p>\n

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.<\/p>\n

Ability to multitask and stay organized in a fast-paced environment.<\/p>\n

Professional appearance and demeanor.<\/p>\n

Strong attention to detail and willingness to learn.<\/p>\n

Prior customer service, receptionist, or administrative experience is a plus but not required.<\/p>\n

Skills & Competencies<\/strong><\/p>\n

Patient-focused mindset<\/p>\n

Time management and organizational skills<\/p>\n

Professional phone etiquette<\/p>\n

Problem-solving abilities<\/p>\n

Team collaboration<\/p>\n

Confidentiality and professionalism<\/p>\n

Ability to adapt and learn new systems quickly<\/p>\n

Internship Structure<\/strong><\/p>\n

30-day unpaid training and onboarding period<\/p>\n

Hands-on experience in healthcare administration and patient services<\/p>\n

Ongoing mentorship and performance feedback<\/p>\n

Opportunity to transition into a paid Healthcare Front Desk Administrator position upon successful completion of the training period<\/p>\n

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