{"id":19933,"date":"2026-05-27T18:53:26","date_gmt":"2026-05-27T18:53:26","guid":{"rendered":"https:\/\/www.monmouth.edu\/career-development\/job\/senior-operations-manager\/"},"modified":"2026-06-25T11:26:06","modified_gmt":"2026-06-25T15:26:06","slug":"senior-operations-manager","status":"publish","type":"ch_job","link":"https:\/\/www.monmouth.edu\/career-development\/job\/senior-operations-manager\/","title":{"rendered":"Senior Operations Manager"},"content":{"rendered":"<p>Mission\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>Our goal is to help patients, so they can spend less time in pain and more time doing the things they love.\u00a0We take a multidisciplinary approach to treatment, understanding each patient is unique and therefore requires a personalized treatment plan. We work closely with our patients to create customized programs that align with their specific health and lifestyle goals.\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>Role:\u00a0<\/p>\n<p>The Senior Operations Manager plays a critical role in overseeing the daily operations and strategic initiatives of\u00a0the clinic. This position requires strong leadership skills, healthcare industry knowledge, and the ability to effectively manage resources, enhance efficiency, and improve patient experience. The Senior Operations Manager\u00a0is responsible for\u00a0coordinating various departments,\u00a0optimizing\u00a0workflows, and ensuring the delivery of high-quality patient care.\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>Responsibilities:\u00a0<\/p>\n<ul>\n<li>Provide strategic leadership and direction to the orthopedic clinic, aligning operational activities with organizational goals and\u00a0objectives.<\/li>\n<li>Oversee the day-to-day operations of the clinic, including scheduling, patient flow, staffing, and resource allocation, to ensure efficient and effective service delivery.<\/li>\n<li>Collaborate with physicians, clinical staff, and administrative personnel to optimize\u00a0workflows and enhance\u00a0the patient\u00a0experience.<\/li>\n<li>Develop and implement policies, procedures, and protocols to ensure compliance with regulatory requirements, quality standards, and best practices in orthopedic care.<\/li>\n<li>Monitor and evaluate clinic performance, analyzing key performance indicators (KPIs)\u00a0and\u00a0implementing performance improvement initiatives as needed.<\/li>\n<li>Foster a culture of teamwork, collaboration, and continuous learning, promoting staff engagement, professional growth, and effective communication across departments.<\/li>\n<li>Manage and optimize\u00a0clinic resources, including equipment, supplies, and inventory, to support operational efficiency and cost-effectiveness.<\/li>\n<li>Develop and maintain\u00a0relationships with external stakeholders, such as vendors, insurers, and referring physicians, to enhance collaboration and expand the clinic&#8217;s network.<\/li>\n<li>Stay updated on industry trends, advancements, and best practices in orthopedic care and operations management, applying relevant knowledge to drive innovation and quality improvement.<\/li>\n<li>Implement and oversee patient satisfaction initiatives, ensuring a patient-centered approach to care delivery and addressing any concerns or complaints.<\/li>\n<li>Collaborate with the finance department to manage the clinic&#8217;s budget, monitor\u00a0expenses, and\u00a0optimize\u00a0revenue generation through effective billing and coding practices.<\/li>\n<li>Lead and supervise a team of clinic staff, providing coaching, feedback, and performance evaluations to support professional growth and ensure high-quality service delivery.\u00a0<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p>Requirements:\u00a0<\/p>\n<ul>\n<li>Bachelor&#8217;s degree in healthcare administration, business management, or\u00a0a related\u00a0field.\u00a0Master&#8217;s\u00a0degree is preferred but not\u00a0required.<\/li>\n<li>Minimum of 5 years of experience in healthcare operations management, preferably in an orthopedic clinic or similar healthcare setting.<\/li>\n<li>Strong knowledge of orthopedic clinic operations, including patient flow, scheduling, billing, and regulatory compliance.<\/li>\n<li>Demonstrated leadership and management skills, with the ability to effectively lead a team, drive change, and achieve operational goals.<\/li>\n<li>Excellent analytical and problem-solving abilities, with the capacity to identify\u00a0areas for improvement and implement innovative solutions.<\/li>\n<li>Understanding of\u00a0healthcare regulations and quality standards, including HIPAA, OSHA, and relevant accrediting bodies.<\/li>\n<li>Proficiency\u00a0in using healthcare software systems, electronic health records (EHR), and other operational tools to manage and analyze data.<\/li>\n<li>Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders, including physicians, staff, patients, and external partners.<\/li>\n<li>Strong organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.<\/li>\n<li>Proactive and results-oriented mindset, with a commitment to driving operational excellence and achieving high-quality patient care outcomes.<\/li>\n<li>Knowledge of financial management\u00a0principles and experience in budgeting, revenue cycle\u00a0<\/li>\n<\/ul>\n<p><strong>Background Check Requirement:<\/strong> Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law<\/p>\n<p>\u00a0<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_ch_employer_id":"19932","_ch_external_id":"11080050","_ch_location_state":"","_ch_location_city":"","_ch_is_ocr_job":"","_ch_expiration_date":"2026-06-27","_ch_apply_link":"https:\/\/monmouth.joinhandshake.com\/jobs\/11080050\/share_preview"},"ch_stakeholder":[],"ch_class_year":[],"ch_job_category":[86],"ch_career_skill":[],"ch_industry":[52],"class_list":["post-19933","ch_job","type-ch_job","status-publish","hentry","ch_job_category-full-time","ch_industry-business-finance-real-estate"],"_links":{"self":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job\/19933","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job"}],"about":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/types\/ch_job"}],"wp:attachment":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/media?parent=19933"}],"wp:term":[{"taxonomy":"ch_stakeholder","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_stakeholder?post=19933"},{"taxonomy":"ch_class_year","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_class_year?post=19933"},{"taxonomy":"ch_job_category","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job_category?post=19933"},{"taxonomy":"ch_career_skill","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_career_skill?post=19933"},{"taxonomy":"ch_industry","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_industry?post=19933"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}