{"id":17341,"date":"2026-06-11T15:42:17","date_gmt":"2026-06-11T15:42:17","guid":{"rendered":"https:\/\/www.monmouth.edu\/career-development\/job\/operations-intern-summer-26\/"},"modified":"2026-06-11T15:42:17","modified_gmt":"2026-06-11T15:42:17","slug":"operations-intern-summer-26","status":"publish","type":"ch_job","link":"https:\/\/www.monmouth.edu\/career-development\/job\/operations-intern-summer-26\/","title":{"rendered":"Operations Intern &#8211; Summer 26"},"content":{"rendered":"<p><strong>Operations Internship<\/strong>\u202f\u00a0<\/p>\n<p><strong>BACKGROUND:<\/strong> The International Rescue Committee (IRC) responds to the world\u2019s worst humanitarian\u202f\u00a0<br \/>crises and helps people to survive and rebuild their lives. At work in over 40 countries and 26 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home.\u202f\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><strong>SCOPE OF INTERN WORK:<\/strong> The Front Desk Volunteer will provide coverage for the reception desk, greet and direct client walk-ins, and schedule client appointments with appropriate staff. The role will answer the IRC in New York\u2019s main telephone line, direct incoming calls as appropriate and assess documentation of clients to determine program eligibility. The Front Desk Volunteer will provide additional clerical assistance and support to IRC staff in the New York regional office.\u202f\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><strong>RESPONSIBILITIES:<\/strong>\u202f\u00a0<br \/>\u2022 Perform reception duties such as greeting visitors to the office and connecting them to appropriate staff\u202f\u00a0<br \/>\u2022 Assess documentation of visitors to determine eligibility of services\u202f\u00a0<br \/>\u2022 Schedule appointments for all programs depending on eligibility of client\u202f\u00a0<br \/>\u2022 Answer and direct incoming phone calls\u202f\u00a0<br \/>\u2022 Assist staff with clerical and administrative duties\u202f\u00a0<br \/>\u2022 Display sensitivity to cultural and personality differences of refugee clients. Respect their beliefs and\u202f\u00a0<br \/>values.\u202f\u00a0<br \/>\u2022 Adhere to IRC policies, particularly those related to confidentiality and client privacy.\u202f\u00a0<br \/>\u2022 Communicate effectively in person and by telephone.\u202f\u00a0<br \/>\u2022 Other related duties as assigned.\u202f\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><strong>LEARNING OBJECTIVES:<\/strong>\u202f\u00a0<br \/>1. Understand scope of IRC services and programs available for a variety of immigrant and\u202f\u00a0<br \/>refugee groups in New York City.\u202f\u00a0<br \/>2. Improve communication and customer service skills in a linguistic and cultural environment.\u202f\u00a0<br \/>3. Learn about refugee resettlement issues and processes.\u202f\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><strong>REQUIREMENTS:<\/strong>\u202f\u00a0<br \/>\u2022 Previous administrative experience preferred\u202f\u00a0<br \/>\u2022 Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook)\u202f\u00a0<br \/>\u2022 Cultural sensitivity and detail oriented with the proven ability to meet deadlines\u202f\u00a0<br \/>\u2022 Ability to effectively communicate and work as a team member in a cross-cultural environment;\u202f\u00a0<br \/>\u2022 Ability to communicate clearly and effectively in English; additional fluency in Arabic, Dari, Pashto,\u202f\u00a0<br \/>French, Spanish or Kiswahili preferred.\u202f\u00a0<br \/>\u2022 Willing to learn about IRC history, philosophy, global work, and local efforts.\u202f\u00a0<br \/>\u2022 Willing to adhere to IRC volunteer and workplace policies.\u202f\u00a0<\/p>\n<p>This position reports to the Volunteer Coordinator CivicCorps.\u202f\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><strong>Equal Opportunity Employer: <\/strong>IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law \u00a0<\/p>\n<p>\u00a0<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_ch_employer_id":"11958","_ch_external_id":"11120302","_ch_location_state":"","_ch_location_city":"","_ch_is_ocr_job":"","_ch_expiration_date":"2026-07-12","_ch_apply_link":"https:\/\/monmouth.joinhandshake.com\/jobs\/11120302\/share_preview"},"ch_stakeholder":[],"ch_class_year":[],"ch_job_category":[],"ch_career_skill":[],"ch_industry":[],"class_list":["post-17341","ch_job","type-ch_job","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job\/17341","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job"}],"about":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/types\/ch_job"}],"wp:attachment":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/media?parent=17341"}],"wp:term":[{"taxonomy":"ch_stakeholder","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_stakeholder?post=17341"},{"taxonomy":"ch_class_year","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_class_year?post=17341"},{"taxonomy":"ch_job_category","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job_category?post=17341"},{"taxonomy":"ch_career_skill","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_career_skill?post=17341"},{"taxonomy":"ch_industry","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_industry?post=17341"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}