{"id":16269,"date":"2026-02-04T16:17:48","date_gmt":"2026-02-04T16:17:48","guid":{"rendered":"https:\/\/www.monmouth.edu\/career-development\/job\/claims-specialist\/"},"modified":"2026-02-04T16:17:48","modified_gmt":"2026-02-04T16:17:48","slug":"claims-specialist","status":"publish","type":"ch_job","link":"https:\/\/www.monmouth.edu\/career-development\/job\/claims-specialist\/","title":{"rendered":"Claims Specialist"},"content":{"rendered":"<p>Job description<\/p>\n<p><strong>Claims Specialists (CS<\/strong>) in Field Offices play a vital role delivering<br \/>Social Security benefits and services to the public, both in-person and<br \/>over the phone. As a CS, you conduct interviews to obtain, clarify and<br \/>verify information for initial eligibility for various benefits. In addition,<br \/>you resolve discrepancies, clarify issues, and make final decisions<br \/>for initial and post-entitlement benefits and payments; adjudicate<br \/>entitlement or disallowance actions; and use SSA\u2019s computer systems<br \/>to access and update claims information.<\/p>\n<p>To qualify, you must be a U.S. citizen and have excellent<br \/>communication and people skills. We consider additional<br \/>qualifications such as experience, education, or a combination of<br \/>experience and education.\u00a0<\/p>\n<p><strong>SALARY &amp; ADVANCEMENT<\/strong><br \/>Entry into these positions is at the GS-5 and GS-7 level with career ladder advancement opportunity within the position to the GS-11 level. Salaries are competitive and include locality adjustments based on the job location. SSA offers promotion opportunities and a wide variety of positions in our numerous offices across the country.<\/p>\n<p><strong>GREAT BENEFITS:<\/strong><br \/>\u2022 Earn 13 paid vacation days a year, then\u00bb20 days a year after 3 years\u00bb<br \/>26 days a year after 15 years<br \/>\u2022 Earn 13 paid sick days each year<br \/>\u2022 11 paid Federal holidays<br \/>\u2022 Health benefits including medical, dental, and vision; and access to flexible spending accounts<br \/>\u2022 Life insurance<br \/>\u2022 Pension benefits under the Federal Employees Retirement System<br \/>\u2022 Optional Thrift Savings Plan (similar to a 401K). The government matches your contribution up to 5% of your salary<br \/>\u2022 Flexible work schedules<br \/>\u2022 Potential overtime opportunities<br \/>\u2022 Eligibility for the Public Service Student Loan Forgiveness Program<\/p>\n<p><strong>SALARY INCREASES:<\/strong><br \/>GS positions have salary increases based on the number of years of successful performance. The longer you work for SSA, the more your salary will grow! See OPM GS Pay Schedules.<\/p>\n<p><strong>MAKE A DIFFERENCE IN YOUR COMMUNITY!<\/strong><br \/>Social Security helps people through their life\u2019s journey in many ways. You will make a positive difference in the lives of people, from all walks of life, who need help applying for retirement, disability, and other critical benefits and services.<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_ch_employer_id":"12474","_ch_external_id":"10713022","_ch_location_state":"","_ch_location_city":"","_ch_is_ocr_job":"","_ch_expiration_date":"2026-06-05","_ch_apply_link":"https:\/\/monmouth.joinhandshake.com\/jobs\/10713022\/share_preview"},"ch_stakeholder":[],"ch_class_year":[],"ch_job_category":[],"ch_career_skill":[],"ch_industry":[],"class_list":["post-16269","ch_job","type-ch_job","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job\/16269","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job"}],"about":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/types\/ch_job"}],"wp:attachment":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/media?parent=16269"}],"wp:term":[{"taxonomy":"ch_stakeholder","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_stakeholder?post=16269"},{"taxonomy":"ch_class_year","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_class_year?post=16269"},{"taxonomy":"ch_job_category","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job_category?post=16269"},{"taxonomy":"ch_career_skill","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_career_skill?post=16269"},{"taxonomy":"ch_industry","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_industry?post=16269"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}