{"id":15580,"date":"2026-04-28T23:41:23","date_gmt":"2026-04-28T23:41:23","guid":{"rendered":"https:\/\/www.monmouth.edu\/career-development\/job\/logistics-coordinator\/"},"modified":"2026-04-28T23:41:23","modified_gmt":"2026-04-28T23:41:23","slug":"logistics-coordinator","status":"publish","type":"ch_job","link":"https:\/\/www.monmouth.edu\/career-development\/job\/logistics-coordinator\/","title":{"rendered":"Logistics Coordinator"},"content":{"rendered":"<p><strong>About Million Dollar Baby Co.<\/strong><\/p>\n<p>Million Dollar Baby Co. started in 1990 and is proudly family-owned and operated in Los Angeles. Since then, MDB has grown to 7 distinct brands of children\u2019s furnishings ranging in style, aesthetic, and price, while carrying some of the industry\u2019s most eco-conscious and award-winning designs. We can be found in retailers like Target and Amazon, and specialty retailers like Pottery Barn Kids and Crate &amp; Barrel.<\/p>\n<p>Under the Million Dollar Baby Co. parent company are our family of brands: <strong>Babyletto, daVinci, Nursery Works, and Namesake. <\/strong>We\u2019re proud to offer the most <strong>Greenguard Gold\u2013certified<\/strong> cribs on the market and to use <strong>FSC-certified<\/strong> sustainable wood across our brands whenever possible. We\u2019ve also pioneered Styrofoam-free packaging for several of our best-selling collections \u2014 an innovation that reduces waste while protecting our products during shipment.<\/p>\n<p>At Million Dollar Baby Co., our team members are our #1 priority, and we partner with exceptional partners and retailers around the world who share our core values:<\/p>\n<p>\u2022 <strong>Treat Your Team Like Family<\/strong> \u2014 lead with respect, gratitude, empathy, and kindness.<br \/>\u2022 <strong>Make an Impact, Drive Results<\/strong> \u2014 focus on meaningful work that moves families forward.<br \/>\u2022 <strong>Deliver a \u201cWow\u201d Customer Experience Every Time<\/strong> \u2014 every detail matters.<br \/>\u2022 <strong>Strive for Continuous Improvement &amp; Learning<\/strong> \u2014 keep growing, keep getting better.<br \/>\u2022 <strong>Cultivate Quality Conversations<\/strong> \u2014 communicate honestly and thoughtfully to build trust.<\/p>\n<p>Over the years, our commitment to people, innovation, and a positive workplace culture has earned us five consecutive <strong>\u201cBest Place to Work\u201d<\/strong> awards, one of the best workplaces by <strong>\u201cBuilt in LA\u201d<\/strong>, a 4.6 rating on <strong>Glassdoor<\/strong>, and 13 years on the <strong>Inc. 5000 Fastest Growing Companies<\/strong> list \u2014 recognitions that reflect the heart of who we are and the community we\u2019re proud to build. We\u2019d love to talk to you!<br \/>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><strong>About this job:<\/strong><\/p>\n<p>Your role will focus on supporting the logistics functions of our business. \u00a0This includes areas such as Order Management, inclusive of reviewing and responding to retailer inquiries via email and or phone, releasing orders, creating payment requests, rate shopping and quoting, scheduling pickups with carriers, and supporting various other order management and logistics functions. \u00a0You will learn how the entire Supply Chain operates, how to utilize analytics to make data driven decisions, and how to communicate effectively. \u00a0A typical day might include working with our brick and mortar (B2B) specialty retailers, providing pre and post customer Support, serving as a liaison between logistics and Warehouse, Sales, Marketing and Quality Control teams on order specific tasks while also serving a supporting role on a variety of cross functional, companywide OKRs (Objective and Key Results). These are business fundamentals that will take you far in any future career path. \u00a0We are passionate about people development, and you will receive mentorship and coaching to set you up for success.<\/p>\n<p><strong>What you&#8217;ll be doing:<\/strong><\/p>\n<ul>\n<li>Provide retailer facing customer service including responding to pre and post order or shipment related inquiries via email or phone call as necessary. Notifying retailers and management of any shipping issues, addressing shipping errors and discrepancies as they arise.<\/li>\n<li>Creating bill of ladings and requesting for rate quotes, optimizing around transit times and freight costs. Ensuring all shipments are processed and shipped within our internal SLAs<\/li>\n<li>Review order exceptions, including damages from an operational lens to ensure a best-in-class customer experience, issuing Return Merchandise Authorization (RMA), issuing call tags and or processing parts replacement orders<\/li>\n<li>Management of claims for all damaged\/loss shipments, invoice overcharges and customer chargebacks with the goal of maximizing our claims win rates. \u00a0<\/li>\n<li>Assist with various Logistics and Order Management functions: shipment processing for small parcel and LTL orders, order entry, customer inquiries, releasing, quoting, routing orders and shipment preparation, including creating payment requests<\/li>\n<\/ul>\n<p>What you bring to the table:<\/p>\n<ul>\n<li>1-2 years of work experience\u00a0<\/li>\n<li>Extreme attention to detail \u2013 you triple check all emails and deliverables and take pride in getting it right the first time<\/li>\n<li>Super organized \u2013 never let anything slip through the cracks, time management is your forte, and you are not shy about following up with internal or external stakeholders\u00a0<\/li>\n<li>Effective verbal and written communication skills\u202f\u2013 communicate to be understood in a concise and clear manner, bring a point of view \u00a0\u202f<\/li>\n<li>Strong analytical skills \u2013 use logical structuring in understanding problems and in creating solutions, don\u2019t rely on others to tell you what to do \u00a0 \u202f<\/li>\n<li>Adaptable and flexible \u2013 priorities change on a daily or hourly basis, you can pivot, adjust your schedule and re-focus\u00a0<\/li>\n<li>Team-oriented &#8212; you jump at the chance to help a team member when assistance is needed<\/li>\n<li>Intermediate Excel skills \u00a0\u00a0<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>California pay range<\/strong><\/p>\n<p>$60,000 &#8211; $72,000 USD<\/p>\n<p><strong>Our Benefits:<\/strong><\/p>\n<ul>\n<li>100% of your health, dental and vision insurance monthly premiums paid by us!\u202f\u00a0<\/li>\n<li>Flexible PTO because we respect the need for work\/life harmony\u202f\u00a0<\/li>\n<li>Company matching 401(k)\u202f\u00a0<\/li>\n<li>Vacation reimbursement and health &amp; wellness subsidy programs\u202f\u00a0<\/li>\n<li>Tuition reimbursement\u202f\u00a0<\/li>\n<li>Matching charitable donations to the nonprofit organization of your choice\u202f\u00a0<\/li>\n<li>Company-wide monthly celebrations &#8211; lunch is on us!\u202f\u00a0<\/li>\n<li>Dog-friendly workplace, yes! You can bring your best friend to work\u202f\u00a0<\/li>\n<li>Free MDB Co. swag + generous employee discount on products\u202f\u00a0<\/li>\n<\/ul>\n","protected":false},"featured_media":0,"template":"","meta":{"_ch_employer_id":"14721","_ch_external_id":"11000903","_ch_location_state":"","_ch_location_city":"","_ch_is_ocr_job":"","_ch_expiration_date":"2026-05-29","_ch_apply_link":"https:\/\/monmouth.joinhandshake.com\/jobs\/11000903\/share_preview"},"ch_stakeholder":[],"ch_class_year":[],"ch_job_category":[],"ch_career_skill":[],"ch_industry":[],"class_list":["post-15580","ch_job","type-ch_job","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job\/15580","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job"}],"about":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/types\/ch_job"}],"wp:attachment":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/media?parent=15580"}],"wp:term":[{"taxonomy":"ch_stakeholder","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_stakeholder?post=15580"},{"taxonomy":"ch_class_year","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_class_year?post=15580"},{"taxonomy":"ch_job_category","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job_category?post=15580"},{"taxonomy":"ch_career_skill","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_career_skill?post=15580"},{"taxonomy":"ch_industry","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_industry?post=15580"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}