{"id":129861,"date":"2026-10-07T17:56:57","date_gmt":"2026-10-07T17:56:57","guid":{"rendered":"https:\/\/www.monmouth.edu\/career-development\/job\/marketing-customer-experience-training-program\/"},"modified":"2026-11-03T19:23:45","modified_gmt":"2026-11-04T00:23:45","slug":"marketing-customer-experience-training-program","status":"publish","type":"ch_job","link":"https:\/\/www.monmouth.edu\/career-development\/job\/marketing-customer-experience-training-program\/","title":{"rendered":"Marketing &#038; Customer Experience Training Program"},"content":{"rendered":"<p>We are currently hiring for our\u00a0<strong>January 2027<\/strong>\u00a0and\u00a0<strong>June 2027<\/strong>\u00a0cohorts of the Marketing &amp; Customer Experience (MCX) Training Program. If you are a recent graduate, soon-to-be graduate, or a professional early in your marketing career who is eager to build skills, gain cross-functional exposure, and grow within a world-class organization.<\/p>\n<p>\u00a0<\/p>\n<p><strong>Overview:<\/strong>\u202f<strong>\u00a0<\/strong>\u00a0<\/p>\n<p>Shaw Commercial, a division of Shaw Industries, Inc., leads in commercial interiors by combining the unique strengths of two distinct commercial flooring brands &#8211;\u00a0<a target=\"_blank\" href=\"https:\/\/www.patcraft.com\/About\">Patcraft<\/a>\u00a0and\u00a0<a target=\"_blank\" href=\"https:\/\/www.shawcontract.com\/en-US\/About\/about-us\">Shaw Contract<\/a>. This strategy maximizes the shared strengths of the Shaw enterprise including manufacturing, technology, quality and performance, to provide sustainable, innovative products, while also providing a wide range of personalized products and services from each brand.\u00a0\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><strong>What We Offer: Marketing &amp; Customer Experience (MCX) Training Program<\/strong>\u00a0<\/p>\n<p>The Commercial Marketing &amp; Customer Experience (MCX) training program is designed to shape future leaders within our commercial division. Over 18 months, participants will rotate through three 6-month rotations, offering hands-on exposure to various career paths within marketing and customer experience. You\u2019ll explore emerging trends, branding strategies, business development, and customer insights, preparing you for a dynamic career in our industry.\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><strong>How the Program Works<\/strong>\u00a0<\/p>\n<p>You will complete one rotation with each of the following key teams:\u00a0<\/p>\n<p>Patcraft\u00a0<\/p>\n<p>Shaw Contract\u00a0<\/p>\n<p>Customer Experience\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>Throughout these rotations, you\u2019ll learn about marketing strategies, customer loyalty initiatives, proposal writing, contract management, and more, while gaining insights into our two flagship commercial brands.\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><strong>Location: The Create Centre<\/strong>\u00a0<\/p>\n<p>Our training program is based at the award-winning Create Centre in Cartersville, Georgia. For the first six months of the program, we\u2019ll provide corporate housing to help with relocation.\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><strong>Why Choose the MCX Program<\/strong>\u00a0<\/p>\n<p>This unique opportunity offers you an inside look at the operations of our industry-leading commercial brands and customer experience team. You\u2019ll gain valuable insights and knowledge to guide your long-term career decisions. Throughout the program, you\u2019ll be fully immersed in various departments, brands, and experiences, empowering you to forge a fulfilling career path at Shaw Industries that aligns with your passions and strength\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><strong>Requirements:<\/strong>\u00a0<\/p>\n<p>Recent graduate or currently pursuing a degree in Marketing, Business, Public Relations, Communications or a related field.\u00a0<\/p>\n<p>Strong communication and interpersonal skills.\u00a0<\/p>\n<p>Basic understanding of marketing principles and digital marketing tools.\u00a0<\/p>\n<p>Ability to work collaboratively in a fast-paced environment.\u00a0<\/p>\n<p>Proactive attitude and a willingness to learn\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><strong>Benefits:<\/strong>\u00a0<\/p>\n<p>Comprehensive training and mentorship from experienced CX and marketing professionals.\u00a0<\/p>\n<p>Exposure to various areas of our commercial business, fostering career development.\u00a0<\/p>\n<p>Opportunity to contribute to impactful business initiatives within Shaw\u2019s commercial business.\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><strong>Competencies:<\/strong>\u00a0<\/p>\n<p>Build Trusting Relationships\u00a0\u00a0<\/p>\n<p>Learn Continuously\u00a0\u00a0<\/p>\n<p>Adapt and Change\u00a0\u00a0<\/p>\n<p>Deliver Compelling Comm\u00a0\u00a0<\/p>\n<p>Initiate Action\u00a0\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><i>Why Shaw Commercial: Innovation, Leadership, and Sustainability<\/i>\u00a0<\/p>\n<p><i>At Shaw Commercial, you\u2019ll become part of a culture driven by innovation, design thinking, and a commitment to environmental responsibility. As an industry leader, we are at the forefront of cutting-edge aesthetics and sustainable design, combining beauty, high performance, and quality craftsmanship. Backed by the strength and stability of Berkshire Hathaway, with over $6 billion in annual revenue, Shaw Commercial is a trusted global brand known for its Cradle to Cradle\u00ae certified products and carbon-neutral manufacturing facilities. We continue to set the standard for responsible, high-quality flooring, supported by industry-leading warranties and a comprehensive global reclamation and recycling program.<\/i><\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_ch_employer_id":"45062","_ch_external_id":"11612772","_ch_location_state":"","_ch_location_city":"","_ch_is_ocr_job":"","_ch_expiration_date":"2026-11-07","_ch_apply_link":"https:\/\/monmouth.joinhandshake.com\/jobs\/11612772\/share_preview"},"ch_stakeholder":[],"ch_class_year":[],"ch_job_category":[86],"ch_career_skill":[],"ch_industry":[52,53],"class_list":["post-129861","ch_job","type-ch_job","status-publish","hentry","ch_job_category-full-time","ch_industry-business-finance-real-estate","ch_industry-communication-marketing-arts-entertainment"],"_links":{"self":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job\/129861","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job"}],"about":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/types\/ch_job"}],"wp:attachment":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/media?parent=129861"}],"wp:term":[{"taxonomy":"ch_stakeholder","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_stakeholder?post=129861"},{"taxonomy":"ch_class_year","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_class_year?post=129861"},{"taxonomy":"ch_job_category","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job_category?post=129861"},{"taxonomy":"ch_career_skill","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_career_skill?post=129861"},{"taxonomy":"ch_industry","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_industry?post=129861"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}