{"id":129339,"date":"2026-10-22T15:25:01","date_gmt":"2026-10-22T15:25:01","guid":{"rendered":"https:\/\/www.monmouth.edu\/career-development\/job\/supply-chain-operations-logistics-customer-service-representative\/"},"modified":"2026-11-02T19:28:24","modified_gmt":"2026-11-03T00:28:24","slug":"supply-chain-operations-logistics-customer-service-representative","status":"publish","type":"ch_job","link":"https:\/\/www.monmouth.edu\/career-development\/job\/supply-chain-operations-logistics-customer-service-representative\/","title":{"rendered":"Supply Chain Operations &#8211; Logistics Customer Service Representative"},"content":{"rendered":"<p>Job description:<\/p>\n<p>We are seeking a motivated professional to join our customer service department. \u00a0Although the desired candidate has prior experience in the Freight Forwarding industry, more specifically in import\/export operations, however, prior experience is not required.<\/p>\n<p>The position is in-office and office is located in Whitestone, NY.<\/p>\n<p><strong>Job Requirements<\/strong><\/p>\n<ul>\n<li>Provide courteous and professional customer service, maintaining appropriate boundaries in all communications<\/li>\n<li>Provide sales support, pricing, rate quotations, and rate filing<\/li>\n<li>Utilize our system to track, trace, follow up, release cargo, and deliver shipments<\/li>\n<li>Review shipping documents, and client billing for consistency and accuracy<\/li>\n<li>Ensure clients\/customers receive documents promptly and on time<\/li>\n<li>Follow up with clients\/customers with updated shipment information and availability<\/li>\n<li>Knowledge of FCL\/LCL, import, export, ocean and air shipments helpful<\/li>\n<li>Work with customs brokerage to ensure entry\/clearance of shipments<\/li>\n<li>Work well in team environment and within global offices network<\/li>\n<li>The candidate demonstrates flexibility and a positive attitude toward accepting the job assignment as defined by the company<\/li>\n<li>Candidates must have continuous employment, with no gap exceeding six months since their most recent position<\/li>\n<\/ul>\n<p><strong>Strengths<\/strong><\/p>\n<p>Attention to detail, excellent organization, ability to work quickly and accurately under pressure, take initiative with pro-active approach to problem solving, and have the ability to work well in a team environment.<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_ch_employer_id":"129336","_ch_external_id":"11759064","_ch_location_state":"","_ch_location_city":"","_ch_is_ocr_job":"","_ch_expiration_date":"2026-11-22","_ch_apply_link":"https:\/\/monmouth.joinhandshake.com\/jobs\/11759064\/share_preview"},"ch_stakeholder":[],"ch_class_year":[],"ch_job_category":[86],"ch_career_skill":[],"ch_industry":[56],"class_list":["post-129339","ch_job","type-ch_job","status-publish","hentry","ch_job_category-full-time","ch_industry-consumer-services-hospitality-retail"],"_links":{"self":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job\/129339","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job"}],"about":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/types\/ch_job"}],"wp:attachment":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/media?parent=129339"}],"wp:term":[{"taxonomy":"ch_stakeholder","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_stakeholder?post=129339"},{"taxonomy":"ch_class_year","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_class_year?post=129339"},{"taxonomy":"ch_job_category","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job_category?post=129339"},{"taxonomy":"ch_career_skill","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_career_skill?post=129339"},{"taxonomy":"ch_industry","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_industry?post=129339"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}