{"id":128703,"date":"2025-11-07T14:52:14","date_gmt":"2025-11-07T14:52:14","guid":{"rendered":"https:\/\/www.monmouth.edu\/career-development\/job\/program-assistant-v\/"},"modified":"2026-11-02T07:25:43","modified_gmt":"2026-11-02T12:25:43","slug":"program-assistant-v","status":"publish","type":"ch_job","link":"https:\/\/www.monmouth.edu\/career-development\/job\/program-assistant-v\/","title":{"rendered":"Program Assistant V"},"content":{"rendered":"

Program Assistant V<\/strong><\/p>\n

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University of San Francisco<\/strong><\/p>\n

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R0011803<\/strong><\/p>\n

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USF Hilltop Campus<\/strong><\/p>\n

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Job Title:<\/strong><\/p>\n

Program Assistant V<\/p>\n

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Job Summary:<\/strong><\/p>\n

GENERAL SCOPE OF POSITION:<\/p>\n

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Reporting directly to the Assistant Director of International Student & Scholar Services (ISSS) and under the supervision of the Assistant Vice Provost, the Program Assistant is responsible for providing general programmatic support and administrative assistance related to the International Student and Scholar Services (ISSS) office. The Program Assistant oversees the general office operations, including, but not limited to, hiring and supervising the ISSS student workers, overall operations of the ISSS front desk, and oversight of document submission from and return to students.<\/p>\n

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Full Job Description:<\/strong><\/p>\n

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ACCOUNTABILITY:<\/p>\n

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As part of the larger team of staff in the ISSS office and the Office of International Initiatives, the Program Assistant collaborates and cooperates with unit staff, and, when appropriate, across divisions and departments, to create a supportive University community that encourages and supports student learning and development in the Jesuit, Catholic tradition and commits to:<\/p>\n

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\u2022 Promoting a sense of belonging and common good that includes the needs of all students<\/p>\n

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\u2022 Engaging differences in a manner that allows students to learn from the diversity of perspectives, experiences and traditions that exist within the University community<\/p>\n

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\u2022 Providing experiences that challenge students to develop spiritually, intellectually, emotionally, physically, socially, culturally, and morally in order to prepare them to contribute to the University community and to the world<\/p>\n

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\u2022 Drawing out the leadership qualities inherent in every individual, and to providing opportunities for students to apply knowledge and skills<\/p>\n

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\u2022 Creating an environment that supports a socially responsible way of being together in community<\/p>\n

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\u2022 Recognizing and celebrating the achievements and contributions of all students<\/p>\n

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DUTIES AND RESPONSIBILITIES:<\/p>\n

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\u2022 Provide excellent customer service to a diverse constituency.<\/p>\n

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\u2022 Oversee ISSS front office operations, which includes reception services for ISSS visitors and providing information about ISSS services and immigration benefit requests to students and scholars.<\/p>\n

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\u2022 Respond daily to general inquiries and requests for information from ISSS clients via email, phone, and in-person, and provide appropriate referrals to the ISSS advisors.<\/p>\n

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\u2022 Develop an understanding of immigration requirements for students and F-1 and J-1 student visas to best triage students to their advisor<\/p>\n

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\u2022 Hire, train, and supervise student assistants assigned to the department and International Student Orientation guides, manage the front desk and event schedules, student hours and office budget.<\/p>\n

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\u2022 Continuously review student assistant work and provide additional training where needed.<\/p>\n

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\u2022 Maintain Banner records for international students, including the placement\/removal of ISSS-related holds, updates for immigration status, etc.<\/p>\n

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\u2022 Provide program support services to the staff such as meetings coordination, room reservations and setup, catering requests, etc.<\/p>\n

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\u2022 Oversee logistics of both Fall and Spring International Student Orientations which serve as the University’s official welcome to the international student population.<\/p>\n

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\u2022 Serve on the International Education Week (IEW) committee for programming planning and marketing efforts<\/p>\n

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\u2022 Design and publish the ISSS Weekly Newsletter and other ISSS communications through campus e-newsletter software.<\/p>\n

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\u2022 Serve as webmaster for the ISSS website and as social media manager for ISSS’ social media accounts.<\/p>\n

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\u2022 Make sure the website and any online material meet the accessibility requirements as stated by the University.<\/p>\n

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\u2022 Ensure that all ISSS published materials including but not limited to handouts, webpages, and announcements are updated in a timely manner<\/p>\n

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\u2022 Collate and design the ISSS annual impact report in collaboration with the ISSS team<\/p>\n

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\u2022 Serve as Designated School Official (DSO) for routine reporting requirements and requests as determined by the supervisor.<\/p>\n

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\u2022 Prepare confidential as well as routine correspondence and reports for the professional staff.<\/p>\n

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\u2022 Process reimbursements, invoices, cash advances and other budget related needs.<\/p>\n

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\u2022 Purchase office supplies, orientation items, and other items as needed, using the proper University procedures and accounting practices.<\/p>\n

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\u2022 Organize and maintain office files, records, and supplies.<\/p>\n

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\u2022 Coordinate ISSS projects and activities as directed.<\/p>\n

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\u2022 Maintain liaison with University departments and off-campus vendors as directed.<\/p>\n

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\u2022 Other duties as assigned.<\/p>\n

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QUALIFICATIONS:<\/p>\n

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Post high school education preferred. Training or experience equivalent to five years of increasingly responsible work experience in a senior support role or related education. The Program Assistant must have a thorough understanding of and commitment to support the vision, mission, and values of the University. The Program Assistant must also demonstrate an open and friendly attitude toward others and an ability to handle multiple projects simultaneously with accuracy and thoroughness. In addition, the candidate must demonstrate sensitivity to the needs of students from a variety of cultures and traditions; experience in working with students (and preferably international students) in a higher education environment is highly desirable. The candidate must demonstrate a willingness to learn about and contribute to all of the present and future activities of the ISSS office. Also required is an ability to work with a minimum of supervision and to independently analyze, recommend, and implement new\/changes to procedures. The candidate must have advanced experience working with computer database systems and word processing and spreadsheet software, and must be customer service- and team-oriented. Proficiency in Mandarin, Spanish, or a second language is desirable. Some evening and weekend work may be required.<\/p>\n

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The University of San Francisco is a Jesuit Catholic university founded in 1855 to educate leaders who will fashion a more humane and just world. Candidates should demonstrate a commitment to work in a culturally diverse environment and to contribute to the mission of the University.<\/p>\n

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Full-Time\/Part-Time:<\/strong><\/p>\n

Full time<\/p>\n

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Pay Rate:<\/strong><\/p>\n

Hourly<\/p>\n

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Salary Range :<\/strong><\/p>\n

$32.28\/hr<\/p>\n

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To apply, visit https:\/\/apptrkr.com\/6703010.<\/strong><\/p>\n

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The University of San Francisco is located in the heart of one of the world\u2019s most innovative and diverse cities, and is home to a vibrant academic community of students and faculty who achieve excellence in their fields. Its diverse student body enjoys direct access to faculty, small classes and outstanding opportunities in the city itself. USF is San Francisco’s first university, and its Jesuit Catholic mission helps ignite a student\u2019s passion for social justice and a desire to \u201cChange the World From Here.\u201d For more information, visit http:\/\/www.usfca.edu.<\/strong><\/p>\n

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