Job Title: Computer Support Associate I – InfrastructureDuration :24+ months initially with possible extension Location :300 West Commercial Street Waterloo IA USA 50703Pay :$27\/hr to $28\/hr on W2 with health benefits and 401k Please reach out to me at 339-368-8160 or email me at aishwarya.arjun@aditiconsulting.com with your most updated copy of your resume !<\/p>\n
Additional Information:\u2022 This is for one, 3rd shift position (10:30 pm to 7:00 am) – will work ONSITE\u2022 There is a weekend On-Call rotation that these positions will be a part of\u2022 OT is possible\u2022 Metatarsals are required on the first day\u2022 Some travel between Waterloo area locations using personal vehicle is possible\u2022 May drive a John Deere Gator while inside the factory after completing training\u2022 Visa sponsorship is not available, now or in the near future, for this position\u2022 The manager is looking for candidates who will not have to relocate far for this position<\/p>\n
Job Description:\u2022 Provide onsite deskside support to the Waterloo IA location through performing the following duties<\/p>\n
Job Duties:\u2022 Performs\/monitors standard processes or operations that are highly stable and\/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.\u2022 Documents recording and\/or distributing information. Has some breadth, depth and\/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.\u2022 Responsible for effective e-mail communications and ability to create and maintain basicdocuments\/records: TYPICAL EXAMPLES: –contact lists –process logs –problem incidence reports –customer information updates \u2013 exterior ship orders –inventory, maintenance or other service records–handling standard facilities administration requests\u2022 Responsible for recognizing problems with the processes\/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.\u2022 Maintains equipment, supplies, data supporting processes or operations. Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.\u2022 Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: –understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.<\/p>\n
Job Requirements:\u2022 Knowledge of computing and networking concepts and fundamentals\u2022 Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.\u2022 Knowledge of computer security policies and a general overall knowledge of computer security concepts.\u2022 1 year or more IT experience preferred, but recent college graduates will be considered<\/p>\n
Education Requirements:\u2022 Degree in an Information Technology discipline or equivalent experience. – High School or secondary diploma or equivalent<\/p>\n
Business casual dress code. Will need metatarsal shoes for first day of assignment.<\/p>\n
Cross border work is not permitted for this role.<\/p>\n
This position may drive a Company owned Gator inside the factory to get from the office area to a different office area in another part of the factory (all connected and indoors). Worker will need to successfully complete Company safety training to be approved to drive this. They will transport their computer or parts\/tools. Other workers could ride along if they are going to the same areas due to limited number of available Gators. This would not be driven outside. May also drive their personal vehicle to other facilities within a 20 mile radius. Rental cars are not used for this travel.<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_ch_employer_id":"54020","_ch_external_id":"11799648","_ch_location_state":"","_ch_location_city":"","_ch_is_ocr_job":"","_ch_expiration_date":"2026-11-26","_ch_apply_link":"https:\/\/monmouth.joinhandshake.com\/jobs\/11799648\/share_preview"},"ch_stakeholder":[],"ch_class_year":[],"ch_job_category":[86],"ch_career_skill":[],"ch_industry":[65],"class_list":["post-123030","ch_job","type-ch_job","status-publish","hentry","ch_job_category-full-time","ch_industry-science-technology-innovation"],"_links":{"self":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job\/123030","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job"}],"about":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/types\/ch_job"}],"wp:attachment":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/media?parent=123030"}],"wp:term":[{"taxonomy":"ch_stakeholder","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_stakeholder?post=123030"},{"taxonomy":"ch_class_year","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_class_year?post=123030"},{"taxonomy":"ch_job_category","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job_category?post=123030"},{"taxonomy":"ch_career_skill","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_career_skill?post=123030"},{"taxonomy":"ch_industry","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_industry?post=123030"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}