{"id":111354,"date":"2026-09-23T19:37:50","date_gmt":"2026-09-23T19:37:50","guid":{"rendered":"https:\/\/www.monmouth.edu\/career-development\/job\/regional-office-receptionist\/"},"modified":"2026-10-14T08:14:24","modified_gmt":"2026-10-14T12:14:24","slug":"regional-office-receptionist","status":"publish","type":"ch_job","link":"https:\/\/www.monmouth.edu\/career-development\/job\/regional-office-receptionist\/","title":{"rendered":"REGIONAL OFFICE RECEPTIONIST"},"content":{"rendered":"<p><strong>Job Requisition ID:\u00a0<\/strong>58803\u00a0<br \/><strong>Opening Date: <\/strong>09\/23\/2026<br \/><strong>Closing Date: <\/strong>10\/07\/2026<br \/><strong>Agency: <\/strong>Department of Children and Family Services<br \/><strong>Class Title:\u00a0<\/strong>OFFICE ASSOCIATE &#8211; 30015<strong>\u00a0<\/strong><br \/><strong>Skill Option:\u00a0<\/strong>Keyboarding<strong>\u00a0<\/strong><br \/><strong>Bilingual Option:\u00a0<\/strong>None<br \/><strong>Salary: <\/strong>Anticipated Starting Salary $4144 monthly; Full Range $4414-$5429 monthly<br \/><strong>Job Type: <\/strong>Salaried<br \/><strong>Category:\u00a0<\/strong>Full Time<strong>\u00a0<\/strong><br \/><strong>Number of Vacancies: <\/strong>1<br \/><strong>Bargaining Unit Code:\u00a0<\/strong>RC014 Clerical Employees, AFSCME<br \/><strong>Merit Comp Code:\u00a0<\/strong><br \/><strong>Work Hours:<\/strong> Monday-Friday 8:30am-5:00pm<br \/><strong>Anticipated Hybrid Work Schedule Availability: <\/strong>Not available, fully in office<br \/><strong>Headquarter Location: <\/strong>2125 S 1st St, Champaign, Illinois, 61820<br \/><strong>Work County: <\/strong>Champaign<br \/><strong>Agency Contact: <\/strong>lillian.koehl@illinois.gov<\/p>\n<p>\u00a0<\/p>\n<p style=\"text-align:center\"><strong>This position is a union position; therefore, provisions of the relevant collective bargaining agreement\/labor contract apply to the filling of this position.<\/strong><\/p>\n<p>\u00a0<\/p>\n<p style=\"text-align:center\"><strong>All applicants who want to be considered for this position <u>MUST<\/u> apply electronically through the <\/strong><a target=\"_blank\" href=\"https:\/\/illinois.jobs2web.com\/\"><strong>illinois.jobs2web.com<\/strong><\/a><strong> website. State of Illinois employees should click the link near the top left to apply through the <\/strong><a target=\"_blank\" href=\"https:\/\/hcm20.ns2cloud.com\/sf\/careers\/jobsearch?bplte_company=SILHCM20P1\"><strong>SuccessFactors<\/strong><\/a><strong> employee career portal.<\/strong><\/p>\n<p style=\"text-align:center\"><strong>Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.<\/strong><\/p>\n<p style=\"text-align:center\"><strong>\u00a0<\/strong><\/p>\n<p style=\"text-align:center\"><strong>\u00a0<\/strong><\/p>\n<p><strong>Why Work for Illinois?<\/strong><\/p>\n<p>Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you\u2019re helping to improve schools, protect our natural resources, or support families in need, you\u2019re part of something bigger\u2014something that touches the lives of every person who calls Illinois home.<\/p>\n<p>No matter what state career you\u2019re looking for, we offer jobs that fit your life and your schedule\u2014flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.<\/p>\n<h2>Position Overview<\/h2>\n<p>The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as\u00a0 Office Associate. DCFS offers a competitive compensation plan, excellent benefits, and a pension program.\u00a0 The ideal candidate for this position will have excellent organizational skills and strong leadership and communication capabilities. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.<\/p>\n<h2>Essential Functions<\/h2>\n<ul>\n<li>Serves as Regional Office Receptionist<\/li>\n<li>Answers all incoming calls and screens callers to determine nature of request, many of which may be hostile<\/li>\n<li>Greets visitors and directs walk-ins to appropriate offices and resources<\/li>\n<li>Orders and distributes forms from Central Stores<\/li>\n<li>Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated\u00a0above<\/li>\n<\/ul>\n<h2>Minimum Qualifications<\/h2>\n<ul>\n<li>Requires knowledge, skill, and mental development equivalent to completion of high school<\/li>\n<li>Requires 2 years of office experience<\/li>\n<li>Requires ability to keyboard accurately at 45 wpm<\/li>\n<\/ul>\n<h2>Conditions of Employment<\/h2>\n<ul>\n<li>Requires ability to pass a background check<\/li>\n<li>The conditions of employment listed here are incorporated and related to any duties as listed in the job description<\/li>\n<\/ul>\n<h2>About the Agency<\/h2>\n<p>DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.<\/p>\n<p>As a State of Illinois Employee, you will receive a robust benefit package that includes the following:<\/p>\n<ul>\n<li>A Pension Program<\/li>\n<li>Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance<\/li>\n<li>3 Paid Personal Business Days annually<\/li>\n<li>12 Paid Sick Days annually (Sick days carry over from year to year)<\/li>\n<li>10-25 Days of Paid Vacation time annually &#8211; (10 days in year one of employment)\n<ul>\n<li>Personal, Sick, &amp; Vacation rates modified for 12-hour &amp; part-time work schedules (as applicable)<\/li>\n<\/ul>\n<\/li>\n<li>13 Paid Holidays annually, 14 on even numbered years<\/li>\n<li>Flexible Work Schedules (when available dependent upon position)<\/li>\n<li>12 Weeks Paid Parental Leave<\/li>\n<li>Deferred Compensation Program &#8211; A supplemental retirement plan<\/li>\n<li>Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)<\/li>\n<li>Federal Public Service Loan Forgiveness Program eligibility<\/li>\n<li>GI Bill\u00ae\u00a0Training\/Apprenticeship Benefits eligibility for qualifying Veterans<\/li>\n<li>5% Salary Differential for Bilingual Positions<\/li>\n<li>Commuter Savings Program (Chicago only)<\/li>\n<\/ul>\n<p>For more information about our benefits please follow this link:\u00a0<a target=\"_blank\" href=\"https:\/\/www2.illinois.gov\/cms\/benefits\/Pages\/default.aspx\">https:\/\/www2.illinois.gov\/cms\/benefits\/Pages\/default.aspx<\/a><\/p>\n<p>\u00a0<\/p>\n<p>This position DOES NOT contain \u201cSpecialized Skills\u201d (as that term is used in CBAs).<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_ch_employer_id":"13431","_ch_external_id":"11490325","_ch_location_state":"","_ch_location_city":"","_ch_is_ocr_job":"","_ch_expiration_date":"2026-10-24","_ch_apply_link":"https:\/\/monmouth.joinhandshake.com\/jobs\/11490325\/share_preview"},"ch_stakeholder":[],"ch_class_year":[],"ch_job_category":[86],"ch_career_skill":[],"ch_industry":[59],"class_list":["post-111354","ch_job","type-ch_job","status-publish","hentry","ch_job_category-full-time","ch_industry-government-law-enforcement-public-policy"],"_links":{"self":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job\/111354","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job"}],"about":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/types\/ch_job"}],"wp:attachment":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/media?parent=111354"}],"wp:term":[{"taxonomy":"ch_stakeholder","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_stakeholder?post=111354"},{"taxonomy":"ch_class_year","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_class_year?post=111354"},{"taxonomy":"ch_job_category","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job_category?post=111354"},{"taxonomy":"ch_career_skill","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_career_skill?post=111354"},{"taxonomy":"ch_industry","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_industry?post=111354"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}