{"id":110631,"date":"2026-10-09T22:06:38","date_gmt":"2026-10-09T22:06:38","guid":{"rendered":"https:\/\/www.monmouth.edu\/career-development\/job\/game-guide-the-escape-game\/"},"modified":"2026-10-12T20:25:45","modified_gmt":"2026-10-13T00:25:45","slug":"game-guide-the-escape-game","status":"publish","type":"ch_job","link":"https:\/\/www.monmouth.edu\/career-development\/job\/game-guide-the-escape-game\/","title":{"rendered":"Game Guide &#8211; The Escape Game"},"content":{"rendered":"<p>\u00a0Location: Nashville, Tennessee (3 locations) (Onsite) Pay: $13.50-$16 per hour\u00a0<\/p>\n<p>Job Employment Type: Full-Time \/ Part-Time \/ Seasonal Schedule: Primarily nights, weekends, and holidays.\u00a0<\/p>\n<p>We&#8217;re hiring guest-facing, hospitality-driven team members to join The Escape Game \u2014 where your job is making sure every group who walks through our doors has the <strong>BEST<\/strong> hour of their week.<\/p>\n<p>When was the last time a company made your day? \u2728<\/p>\n<p>Our entire team is empowered to create personalized memories that make our guests feel like VIPs.<\/p>\n<p><strong>\u2b50\ufe0f The Roles<\/strong><\/p>\n<h2>\n<strong>One Team.<\/strong><br \/><strong>Three Starting Points.<\/strong><br \/>\n<\/h2>\n<p>When you apply, we&#8217;ll place you in the role that fits best based on your experience and availability. All three roles are guest-facing, share the same core mission, and feed into the same career path.<\/p>\n<p><strong>Entry Level<\/strong><\/p>\n<p><strong>\ud83d\udc4b Game Guide<\/strong><\/p>\n<p>You&#8217;re the key to an epic experience. You lead introductions, monitor games and assist guests in real time, and give every group a send-off they&#8217;ll remember.<\/p>\n<p><strong>After 4\u20136 Weeks of Success as GG<\/strong><\/p>\n<p><strong>\ud83e\udef6 Guest Experience Specialist<\/strong><\/p>\n<p>You&#8217;re the first and last impression. You own the lobby \u2014 checking guests in, booking reservations, answering the phone, and keeping the energy high.<\/p>\n<p><strong>With Experience<\/strong><\/p>\n<p><strong>\ud83d\udcaa Team Leader<\/strong><\/p>\n<p>You lead the shift. You open and close, uphold our standards by encouraging and coaching your team in the moment, coordinate breaks, and keep everything moving on a busy night.<\/p>\n<p><strong>Already have hospitality or leadership experience?<\/strong> Let us know in your application. Team Leader candidates preferred to have 1\u20132 years of guest-facing and leadership experience.<\/p>\n<p>\u00a0<\/p>\n<p><strong>\u2728 The Day to Day<\/strong><\/p>\n<h2><strong>What You&#8217;ll Do.<\/strong><\/h2>\n<p>Across all three roles, your focus is making people&#8217;s days.<\/p>\n<h3><strong>\u2764\ufe0f Guest Experience<\/strong><\/h3>\n<ul>\n<li>Welcome and check in guests with genuine energy and warmth<\/li>\n<li>Ask open-ended questions to connect with guests of all ages<\/li>\n<li>Lead upbeat, conversational game introductions<\/li>\n<li>Deliver memorable recaps at the end of each experience<\/li>\n<li>Resolve guest concerns immediately and graciously<\/li>\n<li>Promote our games and brand enthusiastically<\/li>\n<li>Coach and encourage teammates during your shift (TL)<\/li>\n<\/ul>\n<h3><strong>\u2699\ufe0f Shift Operations &amp; Team Support<\/strong><\/h3>\n<ul>\n<li>Operate game systems and HMI software<\/li>\n<li>Monitor games live and deliver hints when groups need them<\/li>\n<li>Reset and clean games accurately between groups<\/li>\n<li>Drive walk-in traffic and book reservations at the lobby desk<\/li>\n<li>Complete shift reports and restock inventory<\/li>\n<li>Open and close the building (TL)<\/li>\n<li>Coordinate game start times and team member breaks (TL)<\/li>\n<li>Address minor game maintenance issues (TL)<\/li>\n<li>Facilitate cash handling and inventory systems (TL)<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>\ud83c\udf1f Who Thrives Here<\/strong><\/p>\n<h2><strong>This Job Is For People Who&#8230;<\/strong><\/h2>\n<p>No escape room experience required. We hire for guest focus and integrity \u2014 everything else we can train.<\/p>\n<p>\u2764\ufe0f Genuinely love people<\/p>\n<p>\u26a1 Energized by making someone&#8217;s day<\/p>\n<p>\ud83c\udfc3 Thrive in fast-paced environments<\/p>\n<p>\ud83c\udf31 Looking for real career growth<\/p>\n<p>\ud83d\udcac Open to feedback and coaching<\/p>\n<p>\ud83e\udd17 Gracious communicators<\/p>\n<p>\ud83e\udde9 Creative problem solvers<\/p>\n<p>\ud83e\udd1d Excellent interpersonal skills<\/p>\n<p>\ud83d\udc65 Team-focused<\/p>\n<p>\ud83c\udf19 Available nights &amp; weekends<\/p>\n<p>\u00a0<\/p>\n<p><strong>\ud83d\udcbc Compensation &amp; Benefits<\/strong><\/p>\n<h2>\n<strong>Real Benefits.<\/strong><br \/><strong>Rare At This Level.<\/strong><br \/>\n<\/h2>\n<p>TEG covers roughly 70% of the monthly medical premium for full time team \u2014 that&#8217;s about $430\/month toward your health insurance from us. Add a 401(k) match, company-paid life insurance, and more. We don&#8217;t know of many hourly entertainment jobs that offer this.<\/p>\n<p>\u00a0<\/p>\n<p><strong>Company Covers ~70%<\/strong><\/p>\n<p><strong>\ud83c\udfe5 Medical Insurance<\/strong><\/p>\n<p>Cigna PPO or HDHP options. TEG contributes ~$430\/month to your premium. Employee share starts at ~$58\u2013$75 bi-weekly. Available to full-time team after 90-day waiting period.<\/p>\n<p><strong>Company Match Up To 4%<\/strong><\/p>\n<p><strong>\ud83d\udcb0 401(k) Savings Plan (Roth &amp; Traditional)<\/strong><\/p>\n<p>TEG matches 100% of your first 3% and 50% of the next 2%. All team members eligible after 6 months.<\/p>\n<p><strong>Company Paid<\/strong><\/p>\n<p><strong>\u2602\ufe0f Life &amp; AD&amp;D Insurance<\/strong><\/p>\n<p>$10,000 of life and accidental death &amp; dismemberment coverage paid 100% by TEG. Optional additional coverage up to $300,000 available. Available to full-time team after 90-day waiting period.<\/p>\n<p><strong>Day 1 Eligible<\/strong><\/p>\n<p><strong>\ud83d\udd10 Free &amp; Discounted Game Play<\/strong><\/p>\n<p>Play our games free and book friends and family for $20\/player during non-peak hours. All team members eligible.<\/p>\n<p><strong>Optional<\/strong><\/p>\n<p><strong>\ud83d\ude01 Dental &amp; Vision<\/strong><\/p>\n<p>Guardian dental and vision plans available to full-time team members after 90 days.<\/p>\n<p><strong>Pre-Tax Savings<\/strong><\/p>\n<p><strong>\ud83d\ude97 FSA \/ HSA \/ Commuter<\/strong><\/p>\n<p>Healthcare FSA (up to $3,400\/yr), dependent care FSA (up to $7,500\/yr), HSA with HDHP plan, and commuter benefits for transit and parking. Available to full-time team after 90-day waiting period.<\/p>\n<p><strong>You &amp; Your Family<\/strong><\/p>\n<p><strong>\ud83e\udd1d Employee Assistance Plan<\/strong><\/p>\n<p>Confidential support through ComPsych covering stress, finances, legal issues, nutrition, and more \u2014 for you and your family members. Available to full-time team after 90-day waiting period.<\/p>\n<p><strong>Optional<\/strong><\/p>\n<p><strong>\ud83c\udf93 529 Tuition Savings Plan<\/strong><\/p>\n<p>Pre-tax savings for college or K\u201312 tuition through American Funds with corporate pricing. All team members eligible after 6 months.<\/p>\n<p>\u00a0<\/p>\n<p><strong>\ud83d\ude80 Growth &amp; Career Path<\/strong><\/p>\n<h2>\n<strong>Management In<\/strong><br \/><strong>As Little As 3\u20136 Months.<\/strong><br \/>\n<\/h2>\n<p>We promote based on performance, availability, and commitment \u2014 not length of employment. Team members who love guests, serve others, and apply feedback can grow quickly. Many of our General Managers started exactly where you&#8217;re starting and grew to GM through development and mentorship.\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><strong>\ud83d\udcc5 Schedule<\/strong><\/p>\n<h2>\n<strong>Evenings, Weekends,<\/strong><br \/><strong>And Holidays.<\/strong><br \/>\n<\/h2>\n<p>We&#8217;re upfront about it: TEG is a nights, weekends, and holidays business. If you&#8217;re a student keeping your days free, a parent who works while the kids are in school, or someone looking for a consistent second job, this schedule is for you. Here&#8217;s when we typically run the most shifts:<\/p>\n<p>\u00a0<\/p>\n<p>Monday &#8211; Friday: 2pm- Close (1030pm-After Midnight)<\/p>\n<p>Saturday &#8211; Sunday: 8am-2am<\/p>\n<p>\u00a0<\/p>\n<p><strong>\u2705 Requirements<\/strong><\/p>\n<h2><strong>What We Need From You.<\/strong><\/h2>\n<ul>\n<li>Flexible availability for nights, weekends, and holidays<\/li>\n<li>Excellent verbal communication skills with guests of all ages<\/li>\n<li>Excellent interpersonal skills and emotional intelligence<\/li>\n<li>Comfort with basic computer and technology tools<\/li>\n<li>Ability to lift 30\u201340 lbs and handle physical activity (cleaning, bending, crawling)<\/li>\n<li>Ability to use strong magnets to quickly reset game components<\/li>\n<li>Ability to stand for extended periods (75\u201380% of shift)<\/li>\n<li>Alignment with TEG&#8217;s uniform standards<\/li>\n<li>Must pass a pre-employment background check<\/li>\n<\/ul>\n<p>Our mission-based culture can be challenging and intense, but <strong>for the right person, it can be incredibly rewarding and fun.<\/strong> \ud83c\udf89<\/p>\n<p>\u00a0<\/p>\n<h2>\n<strong>Ready To Make<\/strong><br \/><strong>Someone&#8217;s Day?<\/strong><br \/>\n<\/h2>\n<p>Applications take about 5 minutes. We review every one and respond quickly.<\/p>\n<p>\u00a0<\/p>\n<p>What we offer: &#8211; $13.50-$16.00\/hr &#8211; A team that actually has fun at work &#8211; Hands-on training and real career development in hospitality &#8211; Flexible scheduling options (full-time, part-time, and seasonal positions available)<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_ch_employer_id":"110628","_ch_external_id":"11628924","_ch_location_state":"","_ch_location_city":"","_ch_is_ocr_job":"","_ch_expiration_date":"2026-11-09","_ch_apply_link":"https:\/\/monmouth.joinhandshake.com\/jobs\/11628924\/share_preview"},"ch_stakeholder":[],"ch_class_year":[],"ch_job_category":[86],"ch_career_skill":[],"ch_industry":[56],"class_list":["post-110631","ch_job","type-ch_job","status-publish","hentry","ch_job_category-full-time","ch_industry-consumer-services-hospitality-retail"],"_links":{"self":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job\/110631","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job"}],"about":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/types\/ch_job"}],"wp:attachment":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/media?parent=110631"}],"wp:term":[{"taxonomy":"ch_stakeholder","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_stakeholder?post=110631"},{"taxonomy":"ch_class_year","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_class_year?post=110631"},{"taxonomy":"ch_job_category","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job_category?post=110631"},{"taxonomy":"ch_career_skill","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_career_skill?post=110631"},{"taxonomy":"ch_industry","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_industry?post=110631"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}