# Computer Support Associate I \u2013 Infrastructure<\/p>\n
**Company:** Manufacturing Cient **Job ID:** JDJP00044454 **Location:** Clarion, IA **Pay:** $27\/hour on W2 + Health Benefits + 401(k) **Duration:** 12+ months with possible extension **Schedule:** 1st Shift \u2013 flexible start between 7:00\u20138:00 AM<\/p>\n
## About the Opportunity<\/p>\n
Client is seeking a **Computer Support Associate I \u2013 Infrastructure** to provide onsite IT support across office and manufacturing\/shop-floor environments. – Open for recent graduates\u00a0<\/strong><\/p>\n This is a great opportunity for someone with **1+ year of IT support experience**, as well as **recent college graduates** with relevant IT, computer, or technical education.<\/p>\n ## What You\u2019ll Do<\/p>\n * Provide onsite IT support for computers, printers, and other equipment. * Image and deploy computers and assist with hardware\/software troubleshooting. * Resolve end-user issues through **ServiceNow** and follow established knowledge-base procedures. * Replace printer toner and perform basic printer troubleshooting. * Maintain and update **IT assets, inventory, and equipment records**. * Document troubleshooting steps, service records, and other IT information. * Monitor and maintain equipment, supplies, and inventory. * Identify issues, resolve problems using established procedures, and escalate issues when needed. * Provide IT support across **two locations**, requiring local travel.<\/p>\n ## What We\u2019re Looking For<\/p>\n * 1+ year of IT experience preferred; **recent college graduates will also be considered**. * Knowledge of **Windows operating systems** and basic computer\/networking concepts. * Strong customer service and communication skills. * Experience with **Microsoft Office** and standard desktop applications. * Basic understanding of computer security concepts and policies. * Ability to troubleshoot technical issues and follow documented procedures. * Familiarity with **Microsoft Copilot, ChatGPT, or similar AI tools** is a plus. * Exposure to **PowerShell, VB\/VBA, Python, scripting, or automation** is a plus. * Valid driver’s license and ability to use a personal vehicle for travel between two locations.<\/p>\n ## Work Environment<\/p>\n * Approximately **60% shop-floor work and 40% desk\/office work**. * Office areas are climate controlled; the shop floor is not. * Employees may be asked to assist with a lift and work approximately **15\u201320 feet off the ground**; this is not required if unable to assist. * **Metatarsal safety shoes are required on the first day.**<\/p>\n ## Important Information<\/p>\n * **Client sponsorship is not available now or in the near future.** * This is an **onsite position**. * **12+ month contract with possible extension.** * **$27\/hour on W2**, with health benefits and 401(k).<\/strong><\/p>\n If you’re interested in gaining hands-on experience in **IT infrastructure, desktop support, hardware troubleshooting, and end-user support** with a well-known manufacturing organization, we’d like to hear from you.<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_ch_employer_id":"54020","_ch_external_id":"11595777","_ch_location_state":"","_ch_location_city":"","_ch_is_ocr_job":"","_ch_expiration_date":"2026-11-04","_ch_apply_link":"https:\/\/monmouth.joinhandshake.com\/jobs\/11595777\/share_preview"},"ch_stakeholder":[],"ch_class_year":[],"ch_job_category":[86],"ch_career_skill":[],"ch_industry":[65],"class_list":["post-105179","ch_job","type-ch_job","status-publish","hentry","ch_job_category-full-time","ch_industry-science-technology-innovation"],"_links":{"self":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job\/105179","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job"}],"about":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/types\/ch_job"}],"wp:attachment":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/media?parent=105179"}],"wp:term":[{"taxonomy":"ch_stakeholder","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_stakeholder?post=105179"},{"taxonomy":"ch_class_year","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_class_year?post=105179"},{"taxonomy":"ch_job_category","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job_category?post=105179"},{"taxonomy":"ch_career_skill","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_career_skill?post=105179"},{"taxonomy":"ch_industry","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_industry?post=105179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}