{"id":102651,"date":"2026-08-06T17:41:58","date_gmt":"2026-08-06T17:41:58","guid":{"rendered":"https:\/\/www.monmouth.edu\/career-development\/job\/inside-sales-representative-50\/"},"modified":"2026-10-04T08:27:11","modified_gmt":"2026-10-04T12:27:11","slug":"inside-sales-representative-50","status":"publish","type":"ch_job","link":"https:\/\/www.monmouth.edu\/career-development\/job\/inside-sales-representative-50\/","title":{"rendered":"Inside Sales Representative"},"content":{"rendered":"

Inside Sales Representative (Concierge)<\/strong><\/p>\n

You\u2019re the kind of person who genuinely enjoys helping people, and you\u2019re good at it. You are a quick learner, ask the right questions, and have a knack for turning a hesitant prospect into a confident customer. If that sounds like you, we\u2019d love to meet you.<\/i><\/p>\n

About STORExpress<\/strong><\/p>\n

STORExpress isn\u2019t your average self-storage company. We\u2019re a family-built business with deep roots in the communities we serve, and we\u2019ve grown because we do things differently. From our self-storage facilities to Rossi\u2019s Flea Market, we\u2019ve created spaces where individuals, families, and small business owners can thrive. Our team is tight-knit, our standards are high, and we genuinely invest in the people who show up for us. If you want to work somewhere that feels like your work matters and your growth is real \u2013 this is it.<\/p>\n

About the Role<\/strong><\/p>\n

As a Sales Concierge at STORExpress, you\u2019re the first impression and often the deciding factor for customers choosing us over a competitor. You\u2019ll field inquiries, assess needs, recommend the right storage solution, and close the deal. Beyond new customers, you\u2019ll support our existing community of tenants and Rossi\u2019s Flea Market vendors, ensuring every interaction feels seamless and personal.<\/p>\n

This isn\u2019t a passive customer service role. You\u2019ll hit sales goals and make a real impact on the business\u2019s growth.<\/p>\n

What You\u2019ll Do<\/strong><\/p>\n

–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Convert inbound inquiries into rentals, promptly respond to prospects, assess their needs, recommend the right space, and guide them through the process<\/p>\n

–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Deliver exceptional customer service: handle billing questions, resolve issues, and process payments with professionalism and care<\/p>\n

–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Manage a range of operational tasks, including booking truck rentals, maintaining accurate customer records, and supporting remote and closed property management<\/p>\n

–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Hit and exceed sales goals – track your activity, review progress with your supervisor weekly, and continuously sharpen your approach and sales skills<\/p>\n

–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Collaborate across departments to ensure a smooth experience from first call to move-in<\/p>\n

–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Handle high call volumes efficiently using our web-based phone system<\/p>\n

–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Keep our CRM and records accurate and up to date<\/p>\n

About YOU<\/strong><\/p>\n

–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0A natural connector – you build rapport easily and adapt your approach to different personalities and situations<\/p>\n

–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Sales-minded and results-driven, you understand that conversion is the goal, and you take that seriously<\/p>\n

–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Clear, professional communicator: written, verbal, and over the phone<\/p>\n

–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Highly organized – you manage competing priorities without dropping the ball<\/p>\n

–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Tech-comfortable, experience with Microsoft Office Suite, Monday.com, and point-of-sale systems is a plus<\/p>\n

–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Self-starter energy with a team-first attitude<\/p>\n

Qualifications<\/strong><\/p>\n

–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0High school diploma or equivalent required; degree in business, marketing, or sales preferred<\/p>\n

–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Minimum 1 year of experience in a customer-facing sales role<\/p>\n

–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Valid driver\u2019s license and ability to travel to other SX locations as needed<\/p>\n

–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Comfortable working in a fast-paced environment with high call volume<\/p>\n

Perks & Benefits<\/strong><\/p>\n

We take care of our team. Here\u2019s what you can expect:<\/p>\n

–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Industry-leading 401(k) match, one of the best in the business<\/p>\n

–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Performance-based bonuses tied to your sales results<\/p>\n

–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Team lunches every Wednesday \u2013 on us<\/p>\n

–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Free STORExpress storage unit, a perk you\u2019ll actually use<\/p>\n

–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Hybrid flexibility \u2013 remote work available on select days (after training period)<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_ch_employer_id":"74208","_ch_external_id":"11279277","_ch_location_state":"","_ch_location_city":"","_ch_is_ocr_job":"","_ch_expiration_date":"2026-10-06","_ch_apply_link":"https:\/\/monmouth.joinhandshake.com\/jobs\/11279277\/share_preview"},"ch_stakeholder":[],"ch_class_year":[],"ch_job_category":[86],"ch_career_skill":[],"ch_industry":[52,53],"class_list":["post-102651","ch_job","type-ch_job","status-publish","hentry","ch_job_category-full-time","ch_industry-business-finance-real-estate","ch_industry-communication-marketing-arts-entertainment"],"_links":{"self":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job\/102651","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job"}],"about":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/types\/ch_job"}],"wp:attachment":[{"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/media?parent=102651"}],"wp:term":[{"taxonomy":"ch_stakeholder","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_stakeholder?post=102651"},{"taxonomy":"ch_class_year","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_class_year?post=102651"},{"taxonomy":"ch_job_category","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_job_category?post=102651"},{"taxonomy":"ch_career_skill","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_career_skill?post=102651"},{"taxonomy":"ch_industry","embeddable":true,"href":"https:\/\/www.monmouth.edu\/career-development\/wp-json\/wp\/v2\/ch_industry?post=102651"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}