MURECEIVES GENEROUS DONATION FROM RIGHTANSWERS, INC.
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University is pleased to announce that RightAnswers, Inc., the #1 provider of
knowledge management and self-service solutions has donated its RightAnswers
Unified Knowledge Platform, implementation costs, Knowledge Management
Certification and other training classes along with other goods and services
totaling almost $200,000 to the University.
gift includes the complete RightAnswers Unified Knowledge Platform so that the
University may expand its use of the product allowing students, faculty and
staff to find answers to questions and resolve their own Information Technology
(IT) issues and answers questions about other departments, quickly and easily
from laptops, smart phones and/or tablets.
software is used by Instructional Management (IM) as well as the Information
Management HelpDesk and other departments at Monmouth University.
President for Information Management Edward Christensen stated: “Thank you to
Jeffrey Weinstein, Monmouth University alumnus and president and CEO of Right
Answers, for this generous donation. Once fully implemented, students and
employees will greatly benefit from the enhancements this state-of-the-art system
will bring to our operations and customer support services.
RightAnswers Unified Knowledge Platform will also allow the University to
support all departments that receive requests and questions such as; Registrar,
Human Resources, Financial Aid, Bursar and others. With the Platform’s
multi-tenant architecture, each of these departments can create and update
their own knowledge, allowing different audiences access to selected knowledge,
securing what is confidential and sharing what is public.
an alumnus of Monmouth University I am so happy to be able to give them the
Unified Knowledge Platform”, stated Jeffrey Weinstein, president and CEO,
RightAnswers, Inc. “With the Platform, Monmouth University will be able to more
easily and effectively prepare for and roll-out changes in their IM and
throughout the school. This will result in smoother transitions and higher
satisfaction rates from the students, faculty, staff, parents and my fellow
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is the number one knowledge management and self-service solution provider and
delivers a cloud-based and/or on-premise enterprise knowledge management
platform to optimize customer service and IM support operations. The
company’s flagship software – RightAnswers Unified Knowledge Platform – is
utilized by hundreds of clients and millions of users around the globe,
including commercial enterprises, higher education institutions and government
agencies. For more information, visit http://www.rightanswers.com, our LinkedIn
our blog at http://rightanswers.wordpress.com, our YouTube channel http://www.youtube.com/user/RightAnswersInc
and follow us at http://www.twitter.com/rightanswers.
Media contact: Petra Ludwig at 732-263-5507